All About Returns & Refunds

Want to return your beauty product bought from Ulta? There must be a lot of reasons for your dissatisfaction with the product. For instance, you got the wrong shade of colour. You already had a lipstick of shade and still, you bought another one. In any of the cases you are facing, you can easily get a refund of the product by knowing the Ulta Return Policy.

Reading this article would give you knowledge about Return, Exchange and Refund policies. We have included easy ways from which you can return an Ulta product without any loss in the refund. Moreover, we also have tried to answer your questions and have added them in the FAQ section. The table below will guide you through the covered topics. So, without further ado, let’s get started with the article.

Ulta Return Policy

Ulta Return Policy gives 90 days for the return after the purchase of the product. You can even return the product if you have lost or misplaced your receipt. Items purchased from Ulta Beauty are only eligible for a return, refund and exchange. Used and damaged products won’t be accepted. If you have applied for a refund on the bank card or credit card your refund would be processed within 7-10 working days. If you have purchased the product with a store Gift card then you will be refunded by an Ulta Beauty e-Gift Card.

Let Us Know Ulta Return Policy In Detail

If you are not satisfied with any product you bought from Ulta Beauty you can easily return it. Yes, you can do it! Every Ulta Beauty customer would be beneficial. But remember a few things before returning the product.

• Every product should be returned with all the original contents of it.
• Customers have 90 days to return after the purchase of the product.
• If you have lost your receipt but want to return any product? No worries! Your purchases can be traced from your Ultamate Rewards Member number or Ulta account by Ulta officials.
• If you don’t have any receipt and Ulta official were not able to trace your order. You will be credited by the product’s least price in the market. Customers will have to provide government-issued ID (i.e. driver’s license, voter’s ID, etc).
• According to Ulta’s RIGHT TO LIMIT RETURNS. If they found out any misuse (such as excessive returns, reseller activity, or fraud) of Ulta return policy, you won’t be able to purchase any product henceforth.
• Items purchased from Ulta Beauty are only eligible for a return, refund and exchange.

These are some terms that you will have to remember while returning any product. Further, we have provided detailed data about the situation where you have or don’t have the receipt of the product.

With An Original Receipt

With an original receipt, the return process would go smoothly. The necessary Ulta Return Policy details are provided below:

• You will have 90 days to make your Ulta Beauty exchange or return.
• Ulta Beauty will credit the amount the same as the original amount.

And you have successfully returned the product. It’s always easy when you have an original receipt of the purchase.

Without An Original Receipt

Don’t have your original receipt? Don’t worry! Due to many reasons, this can happen. Knowing the fact, Ulta gives returns to the people who have lost their receipt. Are you one of them? So read this article to get to know about it.

• If you used Ultamate Rewards Member ID while purchasing the product, it would get easily returned. Moreover, you would get a full refund on your return.
• According to Ulta return policy, if they traced your purchase by your Ulta account, you will get a full refund.
• You can still return your product even if you don’t have the Ultamate rewards Member ID or Ulta Account. But you won’t get a full refund on the product.

These points would help you in returning your product easily. Without any receipt. Isn’t that great?

Return A Product Purchased At Ulta Store?

Want to return a product that you purchased from the Ulta Beauty Store in the first place? The Ulta Return Policy provides an easy process to do so. Also, It is an effortless process to follow. Just trace the following steps and you would easily be able to return your product.

1. Visit any nearby Ulta Beauty store with the product(s) you want to return.
2. Go to any of the associates for help regarding returning your product.
3. Show them your original receipt.
4. And they will provide you with your refund.
5. In case you don’t have your receipt with you, then you will have to provide your Ultimate Rewards Member ID.  Else you won’t get a full refund.

*Note: Returning the product which you initially purchased in the store should be returned in the store. Mailing them won’t benefit you with a refund.

Return A Product Purchased From Ulta Beauty App or Website

You made a purchase of any product from Ulta Beauty App or Website and now want to return it? Well, that’s easy. According to the Ulta Return Policy, you have two options with you.

• Return the product at the store.
• Return the product by mail.

So, you can try any one of the ways suitable for you. We have given detailed steps below:

*Note: Both of the ways provide a time span of 60 days after the purchase for any kind of returns.

Easy Returns At The Store

Returning the product at the store can be beneficial in many ways. The refund process would be fast. Furthermore, you will not have to pay for the return shipping cost. But first, make sure that your product is eligible for returns according to Ulta Return policy.

Checked whether your product is eligible for returns or not? If it is eligible, let’s see how you can easily visit the store with the returning product:

1. Visit any nearby Ulta Beauty Store with the email order confirmation and the original materials you got when you purchased the item.
2. Facing some problem regarding email order confirmation? Visit Ulta.com and print out the bill of the product you want to return. Make sure the order number is visible.
3. Ask the associates about returning your product. They will guide you through the entire return process.
4. You will the credited with a full refund if you have all the necessary and original materials.

And this is how you can easily return your product just by walking in the store.

Easy Returns By Mail

You also can mail them your product which you wanna return. Just trace these steps and return your product easily.

1. Make sure that your item is eligible for return as per the Ulta Return Policy.
2. Pack the product in the same box or carton in which it was delivered.
3. You will have to stick the return email label on the package.
4. Add the address given below on the package:
   “ULTA.com Returns Center
   1135 Arbor Drive
   Romeoville, IL 60446”
5. Ship your package with ground-only shipping.
6. After the package gets checked by Ulta associates, you will receive an email.
7. If your product is applicable for return, you will get your return in 7 – 10 days.

And that’s all about mail returns. You will have to pay for the payment and also the refund process would not be quick. So stay calm until you get your refund. If you want to read the Ulta return policy in detail, Click Here.

Ulta Exchange Policy

The Ulta Exchange Policy says that the costumers have 60 days span after the purchase to request for exchange. The Ulta exchange policy is similar to the Ulta return policy if you are exchanging the product by mail or by visiting the store. Moreover, Ulta Beauty allows you to exchange an item even if you don’t have your product’s original receipt.

Exchanging your product with a similar product will not cost you any money. But, if you want to exchange your product with another product of a higher price, you will have to pay the additional charges. Similarly, exchanging with a lower priced item, you will be credited with Ulta Store Credit.

Frequently Asked Questions

Can you return a used product to Ulta?

Yes, you can. Just carry all the original receipts with original packaging and you are good to go.

Can you return a product to Ulta without a receipt?

Yes, you can. You will have to provide your Ultimate Rewards Member ID or they can trace your order from Ulta.com

How long does it take to get the refund back from Ulta?

It takes around 7 to 10 days to get a refund back on your product after returning.

After how many days you can't return a product to Ulta?

Ulta provides their costumers with 60 days after the purchase to return their product. Make sure you have the original receipt and original package with you.

Summary

Here was an article about Ulta Return Policy and how easily you can return the product to them. We discussed the things to keep in mind for getting a full refund. What to do in the situation when we don’t have the product receipt. Moreover, we discussed the Ulta Exchange Policy. And Lastly, We tried answering a few of your questions.

We hope this article helped you with all your problems. We have written similar articles on Sephora and Victoria’s Secret, kindly check them out too. If you have any query regarding this article, kindly mention it down below. Moreover, we want to know your thoughts about this article, kindly write about them in the comment section below. It was all for today. Thank you.