Ace Hardware might be your go-to store when buying tools and other home improvement items. You might discover, that some retailers may charge less for the same item. The question then becomes: does Ace Hardware price match competitor’s online & In-Store prices?
Here’s everything you need to know about price match/adjustment when shopping from Ace Hardware. Also, keep in mind the criteria and certain exclusions that might come into play.
Table of Contents
Does Ace Hardware Price Match?
There is no Ace Hardware price match policy in place. They have no reference to this subject on their official website. Ace Hardware is a Co-op and many customers have said that some stores match prices with certain competitors.
In simple terms, this depends on individual store operator and their willingness to price match. The important thing to know is that Ace Hardware does not provide online price matching.
Do All Ace Hardware Stores Price Match?
According to Ace Hardware, each of its locations is independently owned and run. Due to this price matching may vary from one store to the next. The final call over price match is up to the manager’s discretion.
To know more you can call or stop by the customer desk to inquire about a price match at your nearest Ace Hardware store.
Ace Hardware Price Match Exclusions
The price match policy at Ace Hardware does not apply to all products. Your nearest Ace Hardware store may match other retailers’ prices, but the following are certain exclusions that you need to know:
- Price match is not applicable on out-of-stock items, sale items, or special offers.
- Black Friday and other public holiday sales.
- They do not price match on damaged or clearance items.
- The price match number is restricted to one per person only.
Ace Hardware Price Match Process
- Figure out if your nearest Ace store price match or not.
- Head to the store and if you find an item for less elsewhere, show its ad or product page to the cashier at the time of checkout.
- The price will be reduced upon verification.
Ace Hardware Price Adjustment Policy
Since there is no official say on price adjustment, it is difficult to know whether they provide this or not. If your nearby store offers a price adjustment, you’ll get a refund of the price difference within 30 days of purchase.
Ace Hardware Price Adjustment Process
There are certain ways to get your item(s) price adjusted. This is a practical and simple process to do. You can submit an adjustment request in two ways.
Online
To request, a price adjustment for online orders reaches out to their customer service. Provide your order information to claim a partial refund.
The original payment method will be used to issue the refund once the request is approved.
In-Store
If you bought something from your nearby store, go back and show them the receipt and proof of the current reduced price. Once they verify all the details, they will approve your request and initiate the refund in the original mode of payment.
Note: If nothing works, you can always return your item, get a complete refund, and order back again. This can be done to get that same product at the updated cheaper price.
Alternate Ways to Save at Ace Hardware
Apart from their price match/adjustment policies, Ace Hardware offers a lot more ways to save money. You can get the best deals by using these awesome tips:
- Check their weekly discount ads.
- Join Ace Reward Program.
- Free Paint Samples.
- Shop during sales.
- Make use of their discount coupons.
Frequently Asked Questions
1. How long do I have to adjust prices?
Ace Hardware gives 30 days to price adjust. After then you cannot submit a request.
2. Does Ace price match with Lowe's?
Yes! they do but this all depends if the particular store owner decide to have a price match policy.
3. Can I price adjust without a receipt?
At the time of adjustment having a receipt is necessary, but in the event of you misplaced it. You can conact their service and get more info on this.
4. Why does Ace hardware doesn't have official price match
As Ace Hardware is co-op brand their rules depends and changes from store to store. The particular store owner has to decide whether or not he/she wants to give price match.
Conclusion
Ace Hardware price match policy works both online and in-store. However, this depends on each store manager. Do keep in mind all the exclusions and product criteria when submitting a request.
Also, you have 30 days from the date of purchase to get a price adjustment. You also might want to check out the Advance auto parts and AutoZone price match policy to get different auto parts a cheaper rates.
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