Adidas is a well-known multinational company. You can get all types of designs and manufactures shoes, clothing and accessories. Adidas values its customers and thus processes each order with utmost safety and concern. Although there are times when you maybe want to cancel the order because of some reason. In such a case, knowing how to cancel Adidas order may come in handy. The Adidas cancel order process is very simple and easy. You can easily request a cancellation after you have placed an order.
Table of Contents
Adidas Cancel Order Details
We all love to buy Adidas but there can be times when after placing an order we have thoughts in our mind to cancel it. Sometimes sizes and colours can also be factors that result in cancellation. According to the Adidas cancel order process, once you have placed the order, only for the next 15 minutes you can request an order cancellation. You cannot cancel an order after the time limit of 15 minutes is over.
Adidas Cancel Order Process
Adidas tries and does its best to ship and deliver the item as soon as possible. Thus to cancel your order, you can contact their customer care number and request a cancellation. You can also click on the help button present on the right-hand bottom corner of their website. If you want to cancel the order online, then you must follow these simple steps:
- Log in to your Adidas account.
- Open the order that you want to cancel.
- Select the items you want to cancel and state the reason for the cancellation.
- After submission, you will receive an email notification stating the successful cancellation of your order.
Can I Cancel My Order After 15 Minutes?
Once you place an order with Adidas you can only cancel your order after 15 minutes of placing the order. After 15 minutes, Adidas starts to process your order and there will be no cancellations allowed after the time limit is over. However, you can always receive the product and use the Adidas return policy to get a full refund.
Can I Modify My Order After Purchase?
Adidas highly values its fast delivery policy that comes with a huge customer satisfaction guarantee. Thus, for any ongoing orders, Adidas cannot modify the order. Once the order is placed, you can wish to cancel the order within the next 15 minutes, or else wait for the product to be delivered. After delivery customers can always request a return.
Can I Change My Shipping Address After Purchase?
Once the order is placed you cannot change or modify any of your details, including shipping. However, once the order is shipped and you receive the tracking information, you can always contact the shipping company and request an order modification. Both UPS and DHL accept delivery change requests.
Adidas Cancel Order Refund
Once your cancellation request is accepted, your refund initiation starts. The refund process generally takes 6- 7 business days to process. You will receive the amount back in the original mode of payment.
Thus knowing the Adidas cancel order process, would help you have a smooth cancellation experience. Also, please check your order carefully before placing the order. Once the order is placed you only get 15 minutes to cancel it. Otherwise, you need to accept the order and then return it to Adidas.