We all know how expensive Apple products can be. Thus it is necessary for customers to be protected from any uncertain circumstances, such as a faulty piece or maybe getting a color you did not opt for. The Apple return policy protects you from such incidences.
Therefore, wouldn’t you want to know how you can return your orders at Apple? The return process will then let you exchange or request a refund.
Table of Contents
What is Apple Return Policy?
Products purchased from any Apple retail store or online can be returned within 14 days of purchase. In the case of online purchases, 14 days start from the date of delivery.
The Apple return policy also mentions that the item you return should be in its original condition. Unopened products are more likely to get accepted for a return.
| Return Period | 14 Days |
| Return Method | 1. In-store 2. Online |
| Contact Number | 0-800-100-9009 |
| Official Website | Apple |
Does Apple Accept Opened Returns?
Yes, Apple accepts returns even if you have opened your product. You only have to make sure to return your item in its original condition, with all its accessories and documentation. At the same time, return your product within 14 days from purchase.
How to Return My Apple Product?
They have a standard policy for both retail and online purchases. If you face any uncertain situation and would like to make a return. You can follow the below steps for an Apple return policy in store.
- You can return to the nearest store at any location.
- Keep your purchase receipt with you.
- If you are going for the online process then log in to your account.
- Return the item you want to return.
- Then you will get a confirmation email.
- Choose a date and time for pick-up.
- Attach all required tags and receipts with the package.
It is vital that you follow the instructions. Your return can be rejected if you fail to meet their policy.
Apple Holiday Return Policy
The holiday seasons are the months of gifts. You can buy gifts without worrying about the return policy. While some gifts we love to keep for ourselves, some are not favored. So, it’s very important that we know about the holiday return policy. Some retailers do provide extended returns during the month of November and December.
At Apple, the return policy of items bought from their online store during holidays is different from its normal return policy. Purchases made between November 1 & December 25, can be returned through January 8.
Apple Return Policy iPhone
You can return your iPhone, iPad, or Mac within 14 days of your purchase. Ensure that you carry the purchase receipt while making the return. Apple return policy Macbook also states that any subscription should be canceled beforehand.
If you are an Apple associate, the Apple employee discount will help you save on your favorite iPhone, Apple Watch, or Mac.
Apple Return Policy Apple Watch
To get an exchange or return for the apple watch then the product should not be damaged, defective, and should be in its original condition. After inspection of the watch by the authorized members, your refund process will start. The refund process will take 10 days to begin.
Apple Return Policy Apple TV
For the return or exchange of a TV, you have to go to the apple store. You can return the TV or smart TV within 14 days from the date of purchase. If you have done any modification to the system then it will not be considered for return or exchange.
Apple Return Policy Exceptions
There are a few exceptions that you must be aware of while making a purchase at Apple. The Apple return policy is kept in place to protect both the customer and the company. Therefore, you should be aware of these points:
- To return more than 10 apple products you have to go to the Apple store for the next procedure.
- The product of wireless service connections is required to call service providers.
- Damaged products are not returnable.
- Modification of software changes is illegal.
Keeping this in mind, there are some products that are not returnable in any case. Hence, we would recommend that you make sure there is nothing faulty about your product before making a purchase. Of course, Apple will also help you ensure that.
Other brands that have a similar exception policy are – Ebay Return Policy, Gamestop Return Policy.
Apple Exchange Policy
You can exchange your Apple products at any retail store in the US. It is not compulsory to return your order to the same store you bought it from. You should ensure that the product you are changing is available and in stock. You can check the availability of the stock on apple.com.
The only exception in exchange is that you will not be able to exchange any personalised order.
Apple Refund Request
Your refund will only be initiated after your return is accepted. Apple refund policy is generally very quick with the process. At most, it may take up to 15 days but that is only in rare circumstances. They will initiate your refund after they receive your product.
If you have ordered a product and in case you cancel your order, you will still be refunded if the amount is already deducted.
Apple Coronavirus Updates
We know how Covid-19 is affecting us all. Apple company is highly preventive for their employees and the customers arriving there. Therefore, it became necessary to close the stores. Now as the situation is improving they are re-opening while maintaining the precaution.
All associates are guided with proper instructions on using the face mask. They maintain proper sanitization of the store. They guide customers to maintain proper social distancing.
Frequently Asked Questions
Customer support number of Apple?
The customer support executive number of Apple is 1800-676-2775.
Apple return policy gives how many days?
Apple return policy gives 14 days from the date of purchase.
Can I return/exchange without a receipt to Apple Store?
Within 14 days then you can return/exchange without a receipt but if it in between 14 days.
Can I exchange modification item?
According to Apple Policy you cannot return modification software items.
Can I return online purchase items to the Apple store?
Yes, you can return or exchange online purchased products to the store.
Also, Keep in Mind
The Apple return policy states that they will not accept the return of apple products purchased from a third party. It is wise if you purchase all Apple products from their retail store or online store.
Another thing to note is the Apple return policy open box states that they will accept products even if you opened the product. Now, take a look at what other return policy you can learn about Spirit Halloween Return Policy, & Nike Return Policy.
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