Not satisfied with your purchase from Aritzia? You do not need to worry, you can return that product and get an exchange or even request a refund. For this, you need to go through a process, the Aritzia return policy process. You can then help yourself know whether you are eligible for Aritzia returns or not. Also, know about the steps you need to take to make your particular return successful.
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What is Aritzia Return Policy?
Aritzia return policy allows customers 30-40 days to make their return. If you return your purchase before 30 days you are eligible for a full refund. After 40 days Aritzia will not accept any return. If you are within the 40 days mark from the date of your purchase, then next you should look for the Aritzia returns conditions and how to process them.
Will I Be Able To Return the Sale Item?
Yes, you can process Aritzia returns on their sale items as well. Although there are two conditions to be aware of while returning a sale item. The item you are returning should be marked with a discount of less than 50%. Also on your return, you will only be eligible for merchandise credit. You can not request a refund in cash or to your card.
Also Remember: You can not exchange a sale item online. Aritzia rather suggests you get a refund and then reorder.
Aritzia Returns Conditions
It is important to follow the Aritzia return policy conditions to be eligible for a return. When you return your product you must note these down:
- Return items should not be worn, washed, or damaged.
- The tags must be attached.
- You must provide proof of purchase when you return.
These are the conditions to make your return. Remember, Aritzia returns conditions and exceptions are different. Let us now understand how can you make your return?
How Can I Return My Aritzia Items?
You can either choose to visit the store or initiate a return online. In both cases the steps are different, it is important to know the steps so that you are aware of what needs to be done. It will make your Aritzia returns smoother.
Aritzia Store Returns
It is a much quicker process. You can take your item and visit the nearest Aritzia store and return the item. This will immediately initiate your return and if everything is in order, your exchange or refund will also be initiated then and there. Do not forget to take your purchase receipt with you.
Aritzia Online Returns
If you are looking to make a return online, you must follow a few steps first. The online return policy is easy and you can initiate the return from your home. You must return your order within 30 days from the date of shipping. Let us know how to process the online return.
- Gather the following information
- Order number
- Item(s) you want to return
- Phone Number
- Contact Aritzia with the above details
- They will then email you the return label
- Pack your items properly and attach the return label on top
- Drop off your package at any DHL shipping centre
Aritzia will be in contact with you till your return is successfully processed. You must also note that the return label cost of $45 + tax will be deducted from your refund. This way you can successfully process the Aritzia returns.
Also Remember: Aritzia will not allow any exchange on your online return. They rather suggest you get a refund and then reorder in case you are looking for an exchange.
Aritzia Return Policy Exceptions
Before your initiate your return, you should also be aware of the Aritzia returns an exception. You will not be eligible for a return if you are trying to return a product that comes under the exception. Therefore, be careful and check out the list of items that can not be returned to Aritzia under any circumstances.
- Sale items marked with a discount of 50% and more
- Face Masks
- The Super Puff™ Personalized
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Aritzia Exchange Policy
You should be clear with what you are looking for. In case of an exchange of products, you need to visit the store and get your exchange done. Only after your return is successfully processed, you will be eligible for an exchange. You must know, that Aritzia does not accept exchanges for an online order or sale item. In such a case you will get a refund and you need to reorder what you desire.
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Aritzia Refund Policy
If you can make a successful return, you will get an option to get an exchange or a refund. You are eligible for a refund if you make your refund within 40 days of your purchase. Now the important thing to note is if your return is before 30 days your refund will be to the same mode of payment used for your purchase. In case you return after 30 days but before 40 days then you are eligible to get a refund in the form of a merchandise credit. Once your return is processed, the refund will take 7-10 business days to reflect on your account.
Also remember: If you use your gift card for a purchase, your refund will be refunded back to the gift card.
Frequently Asked Questions
1. Can I return my item after 30 days?
Yes, you can return your item after 30 days but you only get an additional 10 days and any return within the additional days will be refunded in merchandise credit.
2. Can I return part of my order?
Yes, you can return part of your order. Pack all the items in one box and also state the same when you are asking Aritzia for the return label.
3. Can I return items from multiple orders?
Yes, you can do that but you will need to contact Aritzia before you make your return.
4. Can I exchange final sale items?
No, Aritzia does not allow a return, exchange, or refund on the final sale item in any case.
If any of the Aritzia returns conditions are not fulfilled then your return will not be successful. It is important to make your return before 40 days in any case. It is also important to show proof of your purchase. In the case of the online order, you can search for the shipping confirmation or e-receipt. Do not forget to visit the store if you are looking for an exchange. In the end, if you still have any doubts about us regarding the Aritzia return policy, feel free to use the comment section below.