Returning an item is often a hassle. The process can be more tricky if you don’t have any guidelines to go through. To return an item that you have bought from Asics, jump through the basics of Asics return policy. Several things can go wrong while you return a purchase. Walkthrough the guidelines given below to get precise information on how to return a product. The post contains all the information that you need while returning a purchase at Asics.
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What is Asics Return Policy?
If for any reason the buyer is not happy with the products, they can return them. There is a 90 days return policy from the date of receiving the order. According to Asics return policy, you can return purchases except for all sales things, socks and innerwear items. The purchases should have their original tags, not worn or washed and in their original packaging.
Do Asics Provide Free Returns?
With some convincing rules, Asics provide free returns. The buyer can use Asics free return services for all their purchases. The Asics return policy states that the products have to be in their original form. You have to attach a return form and return label. You have to mention the reason for return while returning a product at Asics. There are three ways to return the package. It is advised to return the product in the same method as you have bought.
- Online Return: To return a product bought online, the buyer has to submit a return request online. You have to fill out a return form online with complete information.
- Postal Returns: The buyer has to attach a return form with a return label bound to the package.
- In-store Returns: All Asics in-store purchases can only be sent for a return at the store.
How Can I Return At Asics?
Every customer has to go through some allowances and limits before returning the purchase. Those limits and allowances are mentioned in the return policy. To make your Asics returns easy, refer to the steps given below. Make your returns hassle-free by following the Asics return policy methods to return your buy.
1. Use Asics free return services to return the purchased products
2. Fill up the return form and attach it to the package. If an Asics return form is lost, you can find it online. The online form is available on the official website. You just have to log in to your account and fill-up the form.
3. The package at least takes 2 days to reach the Asics warehouse. Therefore, the return could take a week to be processed and verified.
4. The products have to meet the above criteria to get a refund.
Note: The above-mentioned process is only applicable if you have bought the items online.
Can I Return Asics Defective Pieces?
You can return a defective piece after the date of purchase. Defective pieces will get an exchange for only the first 3 months of use. The package should meet Asics return policy guidelines and then request a return. Furthermore, if the manager checks and the product result in a defective piece then will be sent for an exchange. The consumer has to fill out an exchange form. There are two points that a customer service team has to follow while evaluating an exchange.
- They have to inform the customer about the final approval time
- They have to inform the Asics HQ team about the exchange.
Asics Exchange Policy
Currently, Asics do not provide an exchange for any purchase that you have made. The exchange policy does not apply to any sales product. Asics purchases made from other countries should request a return at the same location. For the Asics purchase made online, only returns are applicable.
Asics Refund Policy
The refunds are made within 7 working days after the verification of the package. It will function in the same way as the payment method. The refund will include the original price of the product along with the tax applied. Note that the shipping will not be a part of the refund. The process may ask for additional time for the refund.
Note: If you have made a purchase using guest checkout, contact customer care at (855) 233 3120 or by email: [email protected]
Frequently Asked Question
1. How many days does it take to get a refund from Asics?
The products get verified after two days and then it takes 3-5 business days to get a refund.
2. How to return Asics merchandise?
Asics merchandise could be returned online or in your nearest store.
3. After how many days do Asics accept the returns?
Asics merchandise can be returned within 90 days of its purchase.
4. What is Asics customer care number?
Asics customer care number: (855) 233 3120.
Start Shopping At Asics
By going through the Asics return policy stepwise, you will be surely clear about the terms and conditions. The brand offers a wide variety of solutions to make your shopping flow. The above-given guidelines for return policy will help you shop hassle-free. Orders that you place might get a cancellation mail because of a poor payment procedure. Always check twice while you perform a payment procedure. The official site of Asics will help you solve the issue in any circumstances. To check related content visit: Aldo Return Policy & Zumiez Return Policy