Banana republic is a parent company of Gap and old navy and it sells fashion-centric clothing apparel for both men and women. But what if the product is damaged or not what you expected? Well, there is always a way. Our Banana Republic Return policy guide will help return/exchange your items with ease. Learn what are the return conditions and what items are excluded. let’s get started with their standard return policy.
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What is Banana Republic Return Policy?
Just like its parent companies, Banana Republic return policy allows 30 days return period to make your return. During this time you can either return for a full refund or choose to exchange if there is a sizing mistake or the style doesn’t suit you. The return policy of Banana Republic also requires you to present the item in unwashed and unworn condition.
| Return Period | 30 Days |
| Return Method | 1. In-store 2. By mail |
| Contact Number | 1-888-277-8953 |
| Official Website | Banana Republic |
Can I Return at Banana Republic for Free?
Yes, you can make your return for free if you choose to use the prepaid return label at the time of return. You will be able to generate your return label online. Of course, you can return it for free even if you visit the store.
How Can I Return My Banana Republic Purchase?
The good thing is online orders can be returned through both mail and by walking into the store. This makes returns on online purchases very convenient. For in-store purchases, you must visit a Banana Republic store and request a return. Let’s see both methods. Both in-store and online returns will follow a similar set of Banana Republic return policy regulations.
In-store Returns
Just take the item you wish to return and its original receipt to your nearby Banana Republic store. For online purchases, bring the item with either the shipping confirmation email (on mobile or printed) or the credit card used for the purchase. Reach out to any store employee and request them to return/exchange the item as per your wish. He/she will gladly accept the return if all conditions are met and initiate a refund to the original payment method.
Online Returns
If it is not possible for you to visit the store then you can return the items by mail. For this, you just have to generate a return shipping label to mail the items back to their facility. Follow the simple steps to generate a prepaid shipping label and return your product easily:
- Go to the Banana Republic returns page and enter your order number and email address.
- Provide the reason for the return if asked and the store will initiate the return process by providing you with the shipping label.
- Pack the items in with receipts securely in a box and stick the shipping label.
- Keep one of the shipping labels with you which is a prepaid slip.
- Mail the product to the store through US postal service or drop it off at the nearest UPS location.
Once the store receives your product, they will initiate a refund. As per the Banana Republic return policy online, refunds for online returns will not be given in cash if you purchased it in a COD. Instead, they will credit it to your bank account.
Keep In Mind that the items should be in original condition with tags attached to be eligible for a return.
Banana Republic Holiday Return Policy
The Banana Republic also provides extended return periods during the holiday season. As per this policy, if you purchase any item between October 24th and December 24th then, you can return it by January 15th or 30 days as per the standard Banana Republic return policy (whichever is longer). All the conditions and requirements of the standard return policy also apply here.
Banana Republic Return Policy Exceptions
Some merchandise requires special conditions to request a return to the Banana Republic. Let’s talk about them.
- Firstly, you cannot return a “mail only” item back at any Banana Republic store. These must be returned through the mail.
- The same goes for purchases from I Instagram store and Facebook stores.
- Sunglasses can only be returned with the original receipt and tags attached.
- The same goes for swimwear but along with the original price tag, the hygienic liner must be intact.
Though most of the items are returnable, At Banana Republic, masks are final sale items and are not eligible for returns or exchanges.
It is very important to be aware of the return exceptions so that your request does not get rejected. You might also be interested in checking up on other brands’ return exceptions like Hollister and Gap.
Banana Republic Exchange Policy
If you are not happy with your purchase then you can either return it for a full refund or ask for an exchange. Any exchange request will have to meet the same conditions of the Banana Republic return policy. If the product is not correct in size, color or style then you can ask to exchange it for a similar item. The best way is to walk into the store and ask for an exchange. You can also do this online through the mail by contacting their customer support at 888-277-8953.
| Exchange Period | 30 Days |
| Exchange Method | 1. In-store 2. By mail |
Banana Republic Refund Policy
As per the Banana Republic return policy, only after the store has received and verified your item. The refund will be given to your original mode of payment. For credit cards, it may take about 15 days to reflect the amount in your account depending on your card issuer. If you are returning store purchases, you may opt to get a cash refund if the store approves. Keep the tags attached, do not wash any apparel, and must carry the product receipt for a successful refund.
| Refund Period | Within 15 Business Days |
| Refund Method | Original Mode of Payment |
Banana Republic Response To Covid-19
The Banana Republic returns policy concerns that they have taken many precautionary steps so that they can prevent the workers as well as the customers who arrive there. They provided temperature check-ups for all the employees as well as the customers. They were closed for many days and after they open the store back they take such steps. Wearing a mask and maintaining social distancing inside the store is a must for both customers and members If you want more information about this then you can visit the official site or contact their customer care number.
Frequently Asked Questions
How soon will the mount be refunded?
The refunds will take around 10 days to get credited to the max.
Can I cancel my order?
If the store has shipped your order, you cannot cancel it.
In how many days can we return the product?
The Banana Republic Return Policy states that you can return a product to the store within 30 days of purchase.
Can I return online purchases at a store?
Mail only items are supposed to return by mail.
Also To Keep in Mind
Most of the merchandise follows the 30 days Banana republic return policy and its conditions. Remember that masks are restricted from returns or exchanges and sunglasses & swimwear will require price tags and hygienic liners to be attached. Also, you can easily return online purchases at their store which is very convenient. If you still have any questions then ask us in the comment section below. You may also like our other articles on Bloomingdale’s or Ross.
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