Barnes and Noble is a famous online bookstore. You can buy books, ebooks, music, toys, etc. If you are unsatisfied with your purchase then their return policy will help you make an easy return. We are here to solve all the questions regarding the Barnes and Noble Return Policy. in addition, we have also covered the Barnes and Nobel refund as well as the exchange policy. This article will be crucial because of the nature of the return policy Barnes and Noble uses. Informative and important details are covered which we will explain in a step-by-step process for a better understanding.
Table of Contents
What is the Barnes and Noble Return Policy?
According to the standard Barnes and Nobel return policy, you can simply return a product within 30 days of the actual date of purchase or delivery date. However, please note that the return policy of Barnes and Noble also states that you cannot request a return for an item that is not in its original condition. You can request a return both in-store and online.
| Return Period | 30 Days |
| Return Method | In-store & Online |
| Contact Number | 800-843-2665 |
| Official Website | Barnes and Noble |
Are Barnes and Noble Returns Free?
No, the return shipping fee and handling charges are non-refundable and hence need to be paid by the customer. Barnes and Noble will deduct these charges from your final bill value.
Can I return Nook Digital Content?
No, Nook Digital Content and other downloaded purchases, including PDFs and access codes are non-returnable.
Barnesandnoble.com Return Policy
According to the Barnes and Noble return policy, if you are not completely satisfied with a purchase, then you can simply return it within 30 days. You can return books, DVDs, CDs, toys, and games. Just make sure you are returning items in their original and unused condition.
When you receive an item, they already provide a return label in the package that can be used when returning the product. However, if the return label is not present, you can easily print it out from the mail you received after accepting the item at your doorstep. Write the order number on the shipping box along with that label and ship it to the address mentioned on the slip or their official website.
Please note that Barnes and Noble do not refund the shipping charges.
Barnes and Noble Return Policy In-Store
The Barnes and Noble book store allow their customer to make an in-store return. For that, you can simply bring the item along with the original purchase receipt. Also, make sure that you are requesting a return within 30 days of purchasing the item. For further details, you can contact your nearest Barnes and Noble store. However, please note that you will receive a refund in the form of a gift card or store credit if you originally made your purchase from PayPal.
Barnes and Noble Return Policy Exceptions
Barnes and Noble will not accept items for a return which will be mentioned in this section. Have a look at the complete list of items you cannot return and should buy it keeping this information in mind. These include NOOK Digital Content, Downloaded Purchase, Sparknotes PDFs, Quamut Products, Gift Cards, opened Shrink-wrapped Items, and bulk Order of 50 Items and above.
According to the Barnes and Noble return policy, all these products come under non-refundable items, which means that you cannot return these items even after one hour from the purchase. In addition, undamaged NOOK devices may be eligible for a return within 14 days of the original date of purchase.
Barnes and Noble Exchange Policy
The exchange policy is similar to the Barnes and Noble return policy as the time limit for every category of items is the same. However, you can exchange your product with an identical product only. The store does not allow customers to request an exchange for a distinct product. Exchange policy is kept in place when the product you purchase comes with a defect.
Also keep in mind that the items that you purchase as a part of any offer including the Buy One, Get One or any similar offer are eligible for an exchange only.
| Exchange Period | 30 Days |
| Refund Method | In-store & Online |
Barnes and Noble Refund Policy
Barnes and Noble return policy covers refunds in different ways for different items.
- Textbook Rentals – When you successfully return textbook rentals you will get a full refund but the company will deduct $5 as a restocking fee from your refund.
- Marketplace Items – Within 30 days return the item to get a full refund on your product. This refund process will only be confirmed after an inspection.
- Barnes and Noble Online Store – They will issue a refund on your purchase price with any applicable taxes on your original payment. If you used Paypal to make your purchase then, you will receive a refund in the form of store credit
- Barnes and Noble Retail Store – The refund will be faster when you purchase it in the form of cash. When you purchase from a store you can easily go back and they will refund your cash in the form of cash.
| Refund Period | Within 10-14 Business Days |
| Refund Method | Original Mode of Payment |
Barnes and Noble COVID-19 Updates
Barnes and Noble have taken diverse safety measures, to keep all the valuable customers safe and healthy from the extensively spreading coronavirus. They keep all the stores and cafes clean and many more such as.
- Barnes and Noble follow all the safety precautions and guidance provided by the government.
- The store and cafe are cleaned regularly throughout the day
- Social distance is maintained at the store.
- Clear protective shields at the counters.
- Everyone should wear a mask if they are inside the store.
- Regular temperature checks of booksellers.
- Customers can order online and pick it up from outside of the store.
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Frequently Asked Questions
Can I Return Items Brought From Gift Cards?
Yes, you will have 60 days to return an item brought from gift cards.
Can I Return Nook Items?
According to the Barnes and Noble return policy, you can simply return an audio-book within 14 days from your purchase.
Can you return items without a receipt at Barnes and Noble?
No, you cannot return any item without a receipt.
Can you rent a book from Barnes and Noble?
Yes, they rent books to their customers.
How Can I Get In Touch With Barnes and Noble?
Call at this number to get to their customer service 1-800-THE-BOOK (1-800-843-2665). If you are outside the United States dial, 201-559-3882
Also, Keep in Mind
There are a few points that must be kept in mind before requesting a refund at Barnes and Noble. Under Barnes and Noble return policy, one thing is clear that you cannot request a return or exchange without a receipt or after 30 days. So make sure to keep the receipt safe with you and bring the item back as early as possible if you want to return/exchange it.
We hope we solved your problems with our article. If there is anything you would like to share with us regarding Barnes and Noble or this article in particular then please write to us below in our comment box and we will reply to you as soon as possible. If you liked this article, you can also check out David’s Bridal return policy and Dell return policy.
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