Your latest purchase from Belk, does not fit you? Well, we have got you covered. Belk is a popular American departmental store chain. The Belk return policy is simple and easy to follow. In this article, we have discussed in detail how you can make successful returns at Belk and perform exchange and refunds too. Let’s see how the return policy of Belk works.
Table of Contents
What is Belk Return Policy?
According to the return policy of Belk, you can return your item 90 days from the date of purchase. You can easily return most of your items by mail or by visiting a Belk store. However, you must fulfil all the conditions laid out by Belk to complete the return process.
Are Belk Returns Free?
Yes, if the product received is damaged or incorrect then only Belk returns are free. If you are not satisfied and want to return your Belk purchase, you need to pay the shipping cost.
Can I Return an Opened Product?
Yes, Belk accepts opened items, but they should not be used or washed and all the original receipts must be present.
How Can I Return My Belk Purchase?
The Belk return policy process is customer-friendly. You can return your item either by visiting their store or by mailing it to them within 90 days to get a full refund.
Return Via Store
You can easily return your products bought online or through a store by visiting your nearest Belk store. To return your product through the store, you need to follow the below-mentioned guidelines-
- Visit the nearest Belk store.
- Carry the items that you wish to return.
- You must also carry the original receipt, packing slip, and order confirmation.
- The customer service agent will then help you process the return.
Note: In case you can’t find the receipt, you can ask for a receipt look up at the store.
Return Via Mail
You can also return most items bought from Belk.com via mail. However items bought in-store, furniture bought from belk.com, and Belk marketplace cannot be returned via mail. Follow the step-by-step guidelines to complete your Belk return policy process via mail.
- Pack the item and indicate the reason for return.
- Make sure the packaging has the original receipt and is packed in good condition.
- Mail it to –
Belk Returns Center,
3805 Furman L. Fendley Hwy
Jonesville, SC 29353
It is important to remember that if your shipment is damaged during return then Belk will not offer you any refund. For more assistance, you can go through their policies and guidelines.
Belk Return Policy Exceptions
Though the general return period for Belk is of 90 days, certain items are an exception. For special occasions and dress wear, the return window is of 45 days and the items should be unworn, unwashed, and in good condition. Fine Jewellery can only be returned within 90 days and with an original receipt. In addition to this, final sale items or what goes around comes around items are non-returnable.
If your product is not on the list of exceptions, you can easily claim your return within 90 days from the date of purchase.
Belk Return Policy Without Receipt After 90 Days
If after 90 days, you have lost the receipt, packing slip, or order confirmation then according to Belk return policy, you will get the lowest sale amount for that item in the last 60 days as your refund amount. the refund will be made in form of a gift card.
Belk Non-returnable Items
Now as we discussed above, if you do not have the receipt you can ask for a receipt look-up at the store. At the same time, you should also know that some items can not be returned to the store in any case.
Belk Exchange Policy
The Belk exchange policy is only valid within the return time frame of 90 days. You can exchange all items except the ones that are non-returnable. After 90 days no exchange is permitted by Belk. To exchange your item you can either visit their store or request mail.
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Belk Refund Policy
The Belk refund policy is very simple. For returns within 90 days, the refund is made in form of the original mode of payment. However, for returns after 90 days, only gift cards are issued. Belk does not cover the return shipping cost if the product received was not damaged or incorrect. The refund generally takes 15 business days to process.
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Belk Response To Covid-19
Customers’ health and safety are given the highest priority in Belk. During the pandemic, they maintained high standards of sanitization both for the packed items and the employees working. According to WHO, since packing has the least chance of spreading the covid virus, Belk operated safely and kept a special eye on safety to ensure the delivery of hygienic products on time.
Frequently Asked Questions
1. How long does it take to make refunds?
It takes around 15 business days.
2. Can i return mattress in store?
No, you can only return it by mail.
3. Are gift cards exchangeable?
No, you cannot exchange gift cards.
4. Can i use afterpay?
Yes, afterpay is a payment method at Belk.
5. Can i return without receipt at Belk?
Yes, return without receipt are acceptable.
Also, Keep in Mind!
Now that you are aware of the Belk return policy, we hope that you have a great shopping experience since return is no more a hassle. Remember to return your product in good condition within 90 days to get a refund in the original mode of payment. Also, you must take a look at the exceptions and non-returnable products. If you are a regular shopper at Boohoo and Lulu’s, you can take a look at their return policy.