While shopping we go through many problems and many doubts. One of which generally is what about the return policy? Can we make our return? Till when can we make it? All these questions arise when you shop anywhere. We have researched and gathered information on one such company.
Big Lots Return Policy is not very difficult to understand but it does need to be understood. You probably won’t get all the relevant information on Big Lots Return Policy. We in this article are going to discuss and point out all the information a customer should know when he or she wants to return the product.
What is the Big Lots Return Policy?
This policy is for the customers of Big Lots. The main purpose of this policy is to provide security to the customers even after purchasing the product. Returns are useful when you purchase the product and then face some kind of issues with the product. The company provides you an option to send that product back to them.
Now, to do that you should have enough knowledge to make the process possible. Big Lots give you 30 days to make your mind and if you want to return then return the product. this 30 days period starts from the day of your purchase. They have a few conditions in their return policy that needs to be followed.
When you make your return, the product you want to return must be in a new condition. This means that you should not tamper with the product when you make the purchase. The condition at the time of purchase and at the time of return must be the same.
You must carry all the accessories of the product while making your return. If the product contains a manual book then you should return that too. The smallest part of the product must be returned with it. If you don’t do it, your return request will not be accepted. Let us move on to the process of making your return.
What is the process to Return products at Big Lots?
Now Big Lots Return Policy also states two particular ways to return the product to them. One way is to send them through the mail. Another method is to go to any of the big lots stores near you and return that product. Let us move on to the steps to learn how to return the product through the mail.
Return by Mail:
- First and foremost login to your Big Lots account.
- Open the Order History page.
- Choose the order number that you want to return.
- Then, click on “Return Item”
- Fill in the return slip with the necessary details.
- This will start your return process.
- Start packing your product safely in a box.
- Attach the original packing slip on the box.
- Attach the completed return slip along with it.
- For future keep a copy of the packing slip with you.
This is the process stated in the Big Lots Return Policy. This way you can send back your product through the mail. It looks a lengthy process but when you start it is really not. If you are rather interested in handing the product back at the store. Then, you must follow the instructions below
Return in Store:
- Take all the accessories and paperwork that came along with the product.
- Remember to pack the product properly. The safety of the product is your responsibility.
- Give the product back with the original bill.
- You must present some kind of purchase proof to make your return.
Ensuring you follow these steps, you will successfully make your return. Both methods are different from each other. Choose any one method and complete the process smoothly with the instructions given. We will move our focus to another matter in hand that is “What to do when the company provides a damaged or defective product?.”
Damaged or Defective Products
There are cases where you will find yourself with a product that turned out to be defective in nature. You may also get a completely damaged product. in this section, we are here to guide you on how to handle these cases.
- This a rare case but you might get a damaged or defective product.
- You should immediately pack it back.
- You can either take it back to any store of Big Lots and follow the same process mentioned above, or you can mail them back.
- If you want to mail them back then you will already get a pre-paid shipping label with the product.
- Use that to make your return.
- The process to mail the product is the same as the one mentioned above.
We assure you, this process is crucial to understand and will successfully complete your return product for a damaged or defective product.
Big Lots Exchange Policy and Big Lots Refund Policy
This section is necessary for customers who have completed their return successfully. When you love the product but unfortunately some issue arises. This forces you to return back the product? then don’t worry. Big Lots Exchange Policy ensures their customers get what they want. You can ask for an exchange of the same product you purchased. Show them the necessary information required to make your return and get your product exchanged.
Big Lots Refund Policy states that you will get your return in the same way you made your purchase. this means you will get cash as a refund if you used cash for your purchase. If you made your purchase with a debit card then you will get your refund in your account directly.
Frequently Asked Questions
How do I deliver a big delivery item?
The process is the same, it depends on your suitability. We would suggest mailing the product back to Big Lots
Will I need to pay for the shipping cost?
No, Big lots will bear the expenses of your shipping.
Can I track my returned product?
Yes, you can track your product by visiting the order history page on your Big Lots account.
How can I contact Big Lots?
You can contact Big Lots at 1-866-BIG-LOTS (244-5687)
Here, we end our article on Big Lots Return Policy. We hope you loved our article and found it useful while actually making a return at Big Lots. Please comment on the box below and let us know your experience good or bad while making the return to Big Lots. We hope to help you more but more for now let us help with our other articles on different companies Return Policy such as Vistaprint Return Policy, Gamestop Return Policy, Target Return Policy.