If you are looking for Brookstone Return Policy then you are on the right article. This article will help you to return or exchange your purchased product if you are not satisfied with the purchased product. Read the following procedure of Brookstone Return Policy carefully. Because we are here with this particular article to help you and to make you understand the return policy of Brookstone.
Brookstone is a chain of private retailer stores. It is located in the United States and China. Brookstone’s head office is in Merrimack, New Hampshire. This company sells products like remote control helicopters, drones, smartwatches, massage chairs, alarm clocks, speakers, iPads, and tablets. Along with their accessories, pillow, blankets, etc. Brookstone manufactures some products and sold tagging its brand. The number of locations of Brookstone is 34 stores.
Brookstone Return policy says that you can return your purchased item within 30 days from the due date of purchase. Here in the after section, you will get to know the detailed information on the return policy. Scroll down to read ahead.
Brookstone Return Policy
Sometimes happen, after buying the product you will feel like it is not like the product you wanted. So here brings the Brookstone Return Policy for an easy returning procedure. As was mentioned above that they only provide 30 days from the due date of your purchase. If 30 days are already over then the warranty of the service policy will help you with the following procedure. If you have bought the product while the ‘Final Sale’ then you are not allowed to return the product. Let us see the online and store method of this policy.
Online Return Policy
Here in this section, you will get to know about the online return policy’s method. This process is only allowed when you have purchased something from brookstone.com. Read the following process, which includes.
- The product should be packed in its original form.
- Attach the Order receipt or label on the return package.
- Remember to wrap the product in proper condition along with the packing slip.
- Once call on 1-800-846-3000 and confirm before posting.
- Keep tracking of shipping products until it reaches the return department.
Hence, these are simple methods to follow while returning online products. In the next section, you will get to know the In-store return policy.
In-Store Return Policy
Here are some simple points to remember while returning the item to the store. Brookstone has brought different policies than others. There is a simple rule that if have bought the product from the retail store then you cannot go for another authorized store of Brookstone. You have to go to the same store and return/exchange the item you bought. The product should be in its original condition with a sale receipt, tag, etc came along with it.
Thus, this was about the In-store return policy. Further, it is a set of segments/ points you should know before going for the return procedure. About the items that are not acceptable in the return policy. Let’s see.
In this section, there is a list of items that Brookstone Return Policy does not accept. Read out the following list to know, which include:
- Personalized items
- Products that are in Final Sale
- Personal care products [related to skin]
- Unopened/Sealed products
Hence, these are the items that are not acceptable in Brookstone Return Policy. In the below-given section, you will get to know about the exchange policy of Brookstone.
Brookstone Exchange Policy is followed using the below procedure or points, which includes:
- The product can be exchanged if it is in the original state.
- You can exchange within 30 days from the due date of the purchase.
- Products like defective and damaged will not get the exchange.
- It is similar to Brookstone Return Policy.
Therefore, it’s about the exchange policy of Brookstone. Further, is about the Brookstone refund policy, here we go.
Brookstone Refund Policy is as simple as beyond other policies were to understand. Below are the points you should know, which includes:
- The refund will get only when the product is in the original state.
- You will get your refund by the same source of payment method while you did when purchasing.
- Delivery charges or shipping charges are not refundable.
Therefore, this is about the Brookstone Refund Policy. By following such points you can easily get your refund. In the next section, there are some FAQs of the Brookstone Return Policy.
If you are purchasing an item online, then you can track that item that has been shipped from the warehouse. There are certain special items that you can’t track. Once you order your product and it has been shipped out then you can track the item with the online tracking system. For more information about this, you can contact Customer Care by e-mail or at 800-846-3000.
Brookstone customer care number is?
The customer service number of Brookstone is 1-800-846-3000.
Does Brookstone accept used products?
No, Brookstone does not accept the used products.
Do returns have to be in the Original Packaging?
Yes, if you return without the original packaging, then the returns will not be accepted.
Are multiple returns accepted in one box?
Yes, you can send any number of returns only if they are in new condition.
Can I return opened product?
No you cannot return the open product. But if it is defective then call on the customer care number.
How long the refund process takes?
It will depend on the product and on its verification time.
Thereby, the entire information was on the Brookstone Return Policy, Exchange Policy, and Refund Policy. I hope you must have understood the return policy’s process, that they just provide 30 days from its due date of purchase. Even they provide the same days for Brookstone Exchange policy.
They have also mentioned that they will not accept your return/exchange of the product bought from the same authorized store of Brookstone. Damage and defective items are not acceptable in any of the stores in the return and refund policy.
They have mentioned many of the things by which you can easily follow their terms and condition of returning or exchanging the product. Brookstone offers a different policy for online and in-store purchases.
For more questions or queries you can contact us via calling on 1-800-846-3000 or via email using a web form. You can also follow us on Facebook, Instagram, Twitter, Pinterest, and Youtube. Comment or give Feedback in the below-given box. Look for more articles on Return & Refund Policy which are – Gander Mountain Return Policy, Goodwill Return Policy, and LensCrafters Return Policy.
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