Majority of people face difficulties with understanding Return Policy and don’t know the procedure to return their product. So, we decided to cover this problem with our today’s article which will give you all the information about the AutoZone return policy. We will teach you how to return the product to AutoZone with some simple steps. This article is all about returns, exchanges, refunds, and ways to return. Most important conditions for return, don’t worry covered that too, see if you are eligible or not for a return. See some of the FAQ’s at the end. Starting with the appetite.
Autozone return policy
Return your product easily with AutoZone return policy. AutoZone let their customers decide in 90 days whether they want to keep the item with them or would like to send it back to AutoZone. Thus all of the customers who are not satisfied with the product must apply for the return under 90 days from purchase day. See if you like the item if not then return it back. But check first if your product is eligible for a return or not according to some terms and conditions.
Some of the points you must keep in mind before returning are,
- The product must be in its original packaging and box.
- NO damaged.
- You must drain out all the fluid before returning it.
- NO customization.
- The original purchase receipt, yup don’t lose it.
If you have got these points then we will move forward explaining their Online and In-store Return Policies. We will also go through some special Autozone return policy known as Core Return Policy and steps to return your product. Moving forward with the Online Return Policy. You can return the products bought at AutoZone.com to AutoZone store or AutoZone.com’s Fulfilment Center.
Return to AutoZone Store
Visit the nearest AutoZone store. You must take the product which is to be returned (obviously), original payment receipt, also take your credit card if you used it for the payment if any other payment method is used then it’s not mandatory. Remember the product must be clean and in its original box/packaging. Tell the cashier for the return. He/She will process your request. Now if you have paid through credit card then take it along with you at the store your refund will be credited then and there. If you have purchased with other payment options then you can show your original receipt so that the store can reimburse your account.
Return to AutoZone.com’s Fulfilment Center
Return your product online by filling up their return form on their official website. Earlier discussed terms and conditions of Autozone return policy, applied. Okay, the shipping cost will be from your pocket unless the AutoZone itself make a mistake in shipping or sends a defective product.
Some steps to make it easier,
- Log in to your AutoZone account here.
- Check out the return form you will find at Section B of your Shipping Invoice.
- Fill the form with all the proper information.
- Dress your return.
- Give a reason to return.
- Contact their customer care at 1-800-288-6966 to schedule a pick-up.
Schedule the pick-up and they will make the necessary shipping arrangements. However, if AutoZone made mistake, then AutoZone will provide you with the return label. You stick this label on the package before shipping it.
If the return was due to some other reason and it was not AutoZone’s fault, then it will be more convenient to send it to AutoZone.com’s Fulfilment Center with a trackable delivery service so that you can send the return with safety and you get notified after the return is successfully received by AutoZone, suggested by Autozone return policy. They will reimburse your account once the return is successful but the shipping cost, unfortunately, you are paying all the shipping cost.
In-Store Return Policy
Products bought at AutoZone store can be returned only to their store.
Within 90 days of purchase, you must return the eligible products to AutoZone. It must be in its original package/box. Another thing purchase receipt. You don’t want to forget it till refund is obtained. The refund process will be easier if you take the original receipt with you.
To get the guide for the lost purchase receipt just give their customer care at 800.288.6966. Majority times your photo ID will do the things right. But some other important alternatives listed by Autozone return policy are U.S. or Canadian Driver’s License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, U.S. Laser Visa.
Core Return Policy
Now the first question is What is a Core? A core is that part of any vehicle that has been replaced. What happens is that when the core is removed from a vehicle it gets recycled by other automobile companies. This recycled part is then sold by that company.
According to Autozone return policy, the return of such items follows the same procedure and criteria. It just has to pass one test which can be said Inspection test. Once your core item passes the inspection test you will get a return but if it fails the test your return will be refused.
Autozone Exchanges and Refunds
Not satisfied and want a replacement? AutoZone provides exchanges to all products excluding some exceptions. All the rules explained in AutoZone Return Policy are applicable for exchange policy. So check whether the item is eligible for an exchange or not. If yes then the easiest method to get a replacement is to visit the nearest AutoZone store.
Just ask the cashier for an exchange for the product you wanted a replacement for. Take the purchase receipt with you. You will get the exchange at that moment if you are eligible according to AutoZone Return Policy.
The refund policy is simple. You take your eligible product and original payment receipt to the store and you got a refund in the original form of payment. You will receive a merchandise credit in case you lost your original receipt.
Yes, but if the battery is installed then it may have a problem with the return. No. The procedure is the same. It will have to pass Inspection test for a successful return. Yes. Call their customer care and provide your order number. Similarly you can do it via mail also.
Can you return a car battery after purchase?
Do I follow a different procedure to return a core?
Can you check the order status?
Yes, but if the battery is installed then it may have a problem with the return.
No. The procedure is the same. It will have to pass Inspection test for a successful return.
Yes. Call their customer care and provide your order number. Similarly you can do it via mail also.
To sum up, what we learned today, here’s the highlighted topics, Online and In-store return, Core returns, AutoZone’s exchanges and refunds, and some of the important subtopics and exceptions and conditions which are initial and mandatory for returns and exchanges. As a result, we hope the above-mentioned details must be helpful to you regarding the AutoZone Return Policy. This return policy is unique among all of them and maybe not the best but helps you at a greater extent if you are looking for a return at AutoZone.
Above we have given the entire detail on the type of purchase item their return period along with that which items are not acceptable for return policy. Finally, for more info contact AutoZone at customer service (1-800-288-6966). For more similar articles check these links Canon Return Policy and Marks and Spencer Return Policy.