Whenever you go purchase, you might feel a little better if you have an assurance that there is a return possibility on this product right? Don’t worry Club Monaco gives that assurance as well. The Club Monaco return policy can be very flexible and allows you to request your return for an exchange or a refund. Let us see how can you determine your eligibility and make a successful return.
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What is Club Monaco Return Policy?
You can make your Club Monaco in-store and online return within 30 days from the date of your purchase. To be eligible for the Club Monaco return policy, you must return the item in its original condition, unwashed, and unworn. At the same time, you must carry the original purchase receipt with you.
Will My Club Monaco Return Be Free?
No, Club Monaco does not offer free returns to online returns. If you are willing to visit the store to make your return, you can make a free return. Even in that case, the original shipping charges (if any) will not be refunded. If you use the Club Monaco prepaid label for your return, they will charge you $5 as a postage fee. You can also choose to not use the label and send it on your own. In which case, there will no deduction.
How Can I Return my Club Monaco Purchase?
It is not much of a task to return your item actually. The Club Monaco return policy allows customers to return either at the store or online. Let us show you how you can initiate your return with either of these ways easily.
1. Club Monaco In-store Return
It is very easy to return your product. You must keep all the conditions in mind and visit the nearest Club Monaco store to you. You will have to carry your original purchase receipt as proof. Hand over the return in its original condition. After they review it, they will let you know whether your return is eligible or not. You can then move on to requesting an exchange or a refund.
2. Club Monaco Online Return
Online returns are easy to initiate, remember you can only return online purchases using mail. You can initiate your return at any time of the day. Here are a few simple steps you should follow for a return.
- Log in to your Club Monaco account.
- Use their “locate order” tool and find your order.
- You can now print the pre-paid return label generated for you.
- Attach the label on your package.
- Visit the nearest USPS location to drop off your package.
You will not have to pay anything during the drop-off but if your return is accepted, Club Monaco will deduct $5 from your refund as a return fee. If you wish to track the order, you can do so only after 3 days.
Can I Make a Gift Return to Club Monaco?
Yes, you can make your gift return just like any other return under the Club Monaco return policy. You have to make your request within 30 days from the purchase and also carry the gift receipt with you at the time of return.
What Can I Not Return to Club Monaco?
There are some restrictions stated in the Club Monoco return policy to ensure no misuse of the policy. Before you make your return request, you should know whether your item is eligible for a return or not. Here is the list of items that are not accepted for a return once purchased.
Club Monaco Exchange Policy
You can exchange your purchase after your return is verified. The Club Monaco return policy states that your exchange will only be eligible if it is with the same product and of the same price. After which you will be allowed to exchange for a different size or colour. In case of store return, you will get the exchange immedietly. In the case of an online return, you will receive your product within 14 business days.
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Club Monaco Refund Policy
You will only be eligible for a refund if you have followed the Club Monaco return policy conditions. Once the store has verified your return, you will get the refund on the same mode of payment used at the time of purchase. You must also remember that you will not get a full refund. In the case of an online purchase, original shipping charges will not be refunded.
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Frequently Asked Questions
1. Can I return my online purchase at the store?
Yes, you can unless your payment method was PayPal or Klarna, in which case you can only return using mail.
2. Do I have to return to the same store from where I made my purchase?
No, Club Monaco allows you to make your return to your nearest store.
3. Can I return Hosiery to Club Monaco?
Yes, it will only be accepted in case, you return it with its original packaging as well.
4. Can I return my purchase from a third-party?
No, purchases from third party sellers like Lyst, shopspring.com, or Allume.co will not be eligible for a return at any Club Monaco stores.
Also, Remember This
If you have something that you would like to return, you should definitely take a look at the Club Monaco return policy. The return conditions will help you check your eligibility and save you time. You can then choose to return with either of the ways. While you are waiting for your refund, why don’t you check out other popular brands that provide a flexible return policy, Mango returns and H&M return policy?