Purchased a medicine from CVS and want to return it back? Well, then you must know about the CVS return policy. In this article, we have covered everything you need to know about the CVS return policy. Moreover, we have also covered all the exceptions along with the refund and exchange policies.
What is the CVS Return Policy?
According to the return policy of CVS, the general time frame for a return at CVS is 60 days. Now this time period applies to almost all of the products that are unopened. When you don’t open the medicine you cannot even tamper with the medicine which helps your case to return. CVS return policy states that the product if in new condition can be returned.
CVS will not accept your return if you just hand them an unopened product. A third party is present for a return verification which will determine your request for return. In addition, to return a product to a CVS store, you must also follow these points.
- Carry your receipt or packing slip of purchase along with the product you want to return.
- Take your card which was used for the same purchase along with valid id proof.
- You cannot return prescription products, Beauty products, CVS brand products, health care, or personal care products.
How to Return at CVS?
Now CVS Return Policy provides you the same two methods which almost every company provides. Both methods have their own points to remember. Let us take a look at it one by one.
CVS Return Policy In-Store
Let us take a look at the points on how you can return your product by visiting the store. These points will make sure you are returning the product without any hindrances.
- You must take your product back in the same condition as it was at the time of purchase.
- You must show some proof of purchase.
- Valid ID will make your return request stronger.
- Also, take your purchase receipt.
CVS.com Return Policy
According to the CVS return policy, you can request a refund within 60 days of the date of purchase from CVS.com. Follow along to know the process of returning an item purchased from CVS.com.
Once you re-pack the product, CVS will provide you with a return label. Attach that label to the box you wish to return. Simply drop the product box at any postal service location you prefer. The product will reach the company and your return verification will start and the company will contact you regarding any updates.
CVS Return Without a Receipt
Yes, CVS will accept some returns for which you have no receipt. There is a particular time frame for such returns and more importantly, the return is only accepted when your product is categorized under non-prescription products. However, this doesn’t mean you must have no proof at all. Even to make your non-receipt return you will require a valid ID. After this, your verification will be processed. This verification is necessary to monitor if there is any abuse of the CVS return policy.
CVS Exchange Policy
According to the CVS exchange policy, you can request an exchange at the CVS pharmacy within 60 days of the date of purchase. The company may deny exchange for an item if a product is damaged, used, or does not have a receipt. You may get an exchange for items that are returned without a receipt.
Moreover, you cannot request an exchange for prepaid cards, phone cards, and gift cards. If a product is eligible, then you can even request an exchange at the CVS store for products purchased from CVS.com.
CVS Refund Policy
According to the CVS return policy, the company will provide your refund once your return request is approved by third-party verification. You will get your refund the same way you made your purchase. For example, if you made your purchase in cash you will get your refund in cash.
You will receive a refund in the form of CVS store credit for the return of products purchased from CVS pharmacy.
- Products purchased from CVS via PayPal.
- Returning products without a receipt or proof of purchase.
CVS Response to COVID-19
CVS took many necessary steps in order to prevent the community from the spread of COVID-19. In addition, CVS’s response to this major public health challenge has been swift, responsive, and multidimensional. This report details how every business unit across the enterprise is rising to the challenge to support our customers, colleagues, communities, and patients through some of their most difficult times.
Frequently Asked Questions
Can I make a return without my receipt?
Yes, you can make a return without your purchased product receipt.
Can I return my product if I opened it?
Yes, opened or unopened you can make your return with the original purchase receipt.
Does CVS give cashback?
Yes, when you make your purchase through the debit card you will get a cashback from CVS.
Customer care for CVS?
Contact them at 1-800-746-7287
Also Keep in Mind!
We have provided every known information about the CVS return policy. If there is any doubt on what is stated in their return policy, you can go ahead and read our first section. If our section is not clear you can visit this site for more information.
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