When a bride finalizes her wedding dress, she has already given it thought many times. However, she might still want to reconsider her choice. A return policy of the store might help in such cases. David’s Bridal is one of such stores that provides easy returns. David’s Bridal return policy gives you the facility of returning your purchased products in a certain period, which makes your shopping experience more worry-free.
What is David’s Bridal Return Policy?
The return policy of David’s Bridal offers a validity period of 7 days from the date of purchase to return any orders. The return can be processed both online and in-store. The product must not be worn, washed or damaged. The original purchase receipt and original packaging are a must while returning.
Can I Return My Bridal Dress to David’s Bridal?
Yes, you can return your bridal dress if it is not worn and has all the tags attached. Your bridal dress must also not be personalised and must not be altered after purchase.
Are David’s Bridal Returns Free?
No, the handling charges and shipping cost is deducted from the final bill value. Thus, David’s Bridal returns are not free.
How to Return at David’s Bridal?
David’s Bridal offers returns by two methods, i.e. Online and In-Store. You need to present a valid original purchase receipt during your return process. To use David’s Bridal return policy online, you have to do the process of generating your Return Merchandise Authorised Number (RMA). Further, you mail your return order to the store, and then the refund is generated. For the In-Store return, you have to take your order along with its original packaging and the purchase receipt to any of the stores and request your refund.
David’s Bridal Return Online
To return online you have to follow a procedure. The steps of David’s Bridal return policy procedure are as follows:
- Log in to your Online Account.
- Click on your order and select “initiate return”.
- You will receive an email in which your RMA, prepaid shipping label and other details will be provided.
- The RMA expires in 7 days and each item will have a separate RMA.
- Attach your shipping label to the box and drop it at any of the UPS authorized locations or a dropbox.
David’s Bridal Return In-Store
Returning In-Store is easier and more convenient if you have a store nearby. There are a few simple steps to follow, after which your return procedure is completed:
- Locate the nearest store.
- Bring your original receipt along with you.
- The return order must be in its original packaging.
- The refund process will be done once the return process is finished
David’s Bridal Return Policy Without Receipt
David’s Bridal doesn’t accept returns without a receipt. it is necessary to provide the original purchase receipt while returning the product. In the case of the online returns, you have to also submit the RMA and the prepaid return label along with the return order.
David’s Bridal Return Policy Exceptions
There are clear mentions of all the returnable and non-returnable items and the terms and conditions to return all the items. Although, some items can be listed as an exception. Any such items whose tags are removed can not be returned.
However, if you receive any items in a damaged state, then you can contact the customer care department or text them a “Hello” message within 7 days of receiving the order. they will guide you on the returning process of such items. When you mail the order, you have to put an explanatory note regarding the return in the return box.
David’s Bridal return policy doesn’t allow returns on some items. These items are not returnable due to either their hygiene and safety or due to the personalised features. Here is a list of all the items that are non-returnable under the return policy:
Keep in mind that “All white by Vera Wang” items are considered as Final Sale items with effect from 12/09/2021.
David’s Bridal Exchange Policy
The David’s Bridal exchange policy for any purchased product is available within 60 days from the original date of the purchase. You can exchange Online and In-Store if you have purchased from the US and for the buyers of Canada, only In-Store exchange is allowed.
For In-Store exchange, if the exchanged product’s amount exceeds the new purchase amount then the customer will pay the difference. If the case is vice-a-versa, then the store will pay the amount in the form of store credit.
For online exchange, you have to place an order to return and then order a new product of similar or higher value. For any assistance regarding David’s Bridal return policy, you can call their customer care or text them “Exchange” on their number.
David’s Bridal Refund Policy
The refund policy of David’s Bridal generally processes the refunds within 21 days. Although, the refund process and duration may vary according to the method used for returning. There are certain rules that you need to keep in mind while processing your return.
If you are returning In-Store then you receive the refund in the original mode of payment only if you return the order within 7 days of purchase. Instead, if returning after 7 days, then your refund is given in the form of a check which is mailed to your shipping address within 21 days. If the order value exceeds $50 and the payment is done through cash or debit card other than the VISA or Master Card, then also a check in the form of refund is mailed to you.
If you are returning online, then you have to compulsorily return within 7 days from the date of purchase. Your refund is in the form of the original mode of payment. Under David’s Bridal return policy, the shipping fee is deducted from the refund amount.
David’s Bridal Covid-19 Response
During the Covid times, David’s Bridal had to close all its stores due to the covid 19 guidelines and the social distancing protocol. Although, they have opened a few stores now. However, if you are considering buying from David’s Bridal then do check if your desired store is open or not. Kindly be patient and safe during your shopping, to keep yourself and everyone around you safe.
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Frequently Asked Questions
1. What is RMA?
RMA is your Return Merchandise AUthorised Number that is generated in the process of online return.
2. What is the customer service number of David's Bridal?
The customer care number of David's Bridal is 1-844-400-3222.
3. Can I return David's Bridal product without a receipt?
As per the terms and conditions of David's Bridal you cannot return the product without a receipt.
4. How much time does shipping take?
Generally, it takes 6-8 weeks to ship at the store and 2 more weeks to ship to Alaska and Canada.
5. In how many days can I exchange the product?
The exchange of any product is valid within 60 days from the original date of the purchase.
Also, Keep in Mind!
David’s Bridal makes their brides happy not only by their beautiful collection but with David’s Bridal return policy as well. this policy helps them in shopping with a care-free feeling as they have an option to return or exchange their purchases even if they do not like it later on. Although, we suggest you go through their website thoroughly before placing your orders so that your decision is made in a well-informed state. Take a look at other similar areturn policies Express return policy and Homegoods return policy.