DSW Return Policy | Exchange & Refund Policy

If you had an unsatisfactory experience with your purchase from DSW. You might want to look at the DSW return policy. You might want to take a look at the policy. It could prove to save you time if you are aware of the return policy. Whether you make an online purchase or an in-store purchase. Along with this, there are products that can not be returned at all. Do you know if you can return your particular order? If you can return your order, would you want to exchange it or get a refund? Let us see how you can do that.

What is DSW Return Policy?

DSW allow returns on most of their products. Customers can make their return within 60 days from the date of their purchase. If you are not satisfied with the product, you can take it for a return. It makes it easy for the customer to shop without a worry. Another aspect of the DSW return policy, customers can return their purchased products within 90 days but in that case, they will only receive the refund in the form of a merchandise credit. Furthermore, there are two forms of the return policy of DSW that we will discuss ahead.

DSW Return Policy
Return Period	90 Days
Return Method	1. In-store 2. Online
Exchange Period	90 Days
Exchange Method	1. In-store 2. Online
Refund Period	With 7-10 Business Days
Refund Method	Original Mode of Payment/Merchandise Credit
Contact Number	1.866.379.7463
Official Website	DSW

DSW Return Policy Online

Let us begin with our main topic on the dsw.com return policy. Below are the points by which DSW return policy works. Points include general flow for online and in-store purchases.

• You can return within 60 days from the due date of the purchased products.
• The product should be in its original state and undamaged and unused.
• The return should be done with the product’s actual receipt and order details.
• Suppose you returned your product after the time frame then it will only be accepted with a receipt or invoice form.
• After a time-frame return, you will get a refund in the state of Merchandise Credit.
• Gifts are also returnable.
• DSW also has a time frame of 365 days for VIP elite members. Look at the below table.

DSW Return Policy In-Store

These are the ways by which you can return the product using the following simple procedure, which includes:

• You can go to any nearby DSW store for a return.
• The product should be in its original condition, unused, and unworn.
• Make sure to bring the receipt to the DSW store.
• The product should be packed in its initial packing.
• After verification, you will get your money back immediately.
• The refund will get you to the source of payment during the purchase.

Thus this was about the DSW Return policy at the store. Next, we will see about the exchange policy of DSW. Let us move ahead and see.

DSW RETURN & EXCHANGE FEE
	NON-MEMBERS	DSW VIP CLUB	VIP GOLD	VIP ELITE
IN-STORE RETURNS	Free	Clear	Free	Free
ONLINE RETURNS	$8.50 Shipping Fee	$8.50 Shipping Fee	Clear	Free
RETURN BY	Within 60 days	Within 60 days	Within 60 days	Within 365 days
EXCHANGES	Clear	Free	Free	Clear

DSW Return Policy Exception

Here is the exception of the DSW return policy which is listed in the below-given section, which includes:

• If you want to return a gift product then you will get your refund in the original payment gateway.
• The product you are returning without a receipt will be credited in the form of a Gift Card.
• The refund will be credited as per the current selling price.
• If you have purchased the product from the store then you can’t return it by mail.
• After 60 days return will be acceptable but the refund will get in the form of a merchandise credit.

Therefore, these were about the DSW Exception while returning the item. As you read above you know how the DSW return policy works along with all the policies. While going for the return policy or exchange policy take care of the below-given procedure. Refer to some FAQs related to the DSW return policy.

DSW Return Policy Shoes

DSW is known for selling trending and popular shoes but you should also remember whether you can return your shoes once purchased or not? Yes absolutely, you can make a return easily and as you like. Online or in-store returns are possible. The only condition is it should be in its original condition. The tag should be intact and the original packaging must be present. Worn or used shoes are not eligible for a return.

Non-returnable Items

Here is the list of non-returnable items that you cannot return once purchased from DSW online store or in-store, items which are as follows:

• Items worn, used, damaged are non-returnable.
• The return of a product without original packing is prohibited.
• Products sold as a ‘Final Sale’ are not returnable.
• Gift card products are not returnable.
• Special products are also not returnable.

Thus, these were about the non-returnable items of DSW. Next, the segment is about the exception of DSW products.

DSW Exchange Policy

DSW’s exchange policy is offered in the form of free charges to the customers. The procedure for the DSW exchange policy is as same as the return policy. Let us see the below-given points.

• You can exchange within 60 days from the due date of purchased products.
• The product should be in its original state and undamaged and unused.
• The exchange should be done with the product’s actual receipt and order details.
• Suppose you exchanged your product after the time frame then it will only be accepted with a receipt along with your government Id.
• Gifts are also exchangeable with the receipt.

Thus, these were about the DSW Exchange policy. Next, is the DSW refund policy, let’s take a look at the return policy.

DSW Exchange Policy
Exchange Period	90 Days
Exchange Method	1. In-store 2. Online

DSW Refund Policy

Here are the simple and easy points to understand the refund policy of the DSW. Below are the points to know about, which includes:

• You will get your refund after the verification of the returned product online or at the store.
• The refund will get in the actual source of payment method.
• The refund process will take 10 business days.
• An immediate refund will be given back to you.

Thus, these were about the DSW refund policy. In addition, here we complete the DSW Return Policy, Exchange Policy, and Refund Policy. Next, we will see about the DSW non-returnable of the products.

DSW Refund Policy
Refund Period	With 7-10 Business Days
Refund Method	Original Mode of Payment/Merchandise Credit

DSW Covid-19 Update

DSW promises that they will prioritize our health. they will make the shopping easier and provide the community back. As they are highly worried about their customers and associates’ health they have taken many necessary steps to prevent them. Steps like social distancing, masks are compulsory, and proper sanitizations are taken.

Frequently Asked Questions

The customer care number of the USA and Canada of DSW?

The customer care number of the USA is 1-866-379-7463 and Canada is 1-888-874-6326 of DSW.

Can I return without a receipt at the DSW store?

Yes, you can return without a receipt at the DSW store along with Photo Id.

Will I able to return worn items?

According to DSW Return Policy, you cannot return worn items.

Do DSW exchanges in Free?

Yes, DSW exchanges in free but took charge of return products.

DSW accepts Gift Card product as a return?

Yes, the DSW return policy accepts gift card products as return or exchange.

Also Keep in Mind

DSW return policy also states VIP customers can make a return within 365 days. The exchange policy of DSW is equal to the return policy. DSW has exceptional items. For Instance, there are also non-returnable products. They even take the return or exchange of gift card products. In other words, DSW provides a full and immediate refund to the customers. Thank you for reading, In addition, you can go for more articles – Discount Tire Return Policy, Nike Return Policy, Brookstone Return Policy, and Gander Mountain Return Policy.