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DSW Return Policy | Exchange & Refund Policy【2019】

December 30, 2020 By Neol Leave a Comment

Something purchased from the DSW and product is not satisfying then you are on the correct article. In this complete article, you will get to know about the update of DSW Return Policy 2019. For more details, you have to follow the flow of the detailed article. In this entire segmentation, you will get to know about the DSW Return Policy, Exchange Policy, and Refund Policy. Let us begin with the beginning of the return policy.

Table of Contents

  • DSW Return Policy For Online
    • DSW Returns & Exchange Policy According To Membership
  • DSW Covid-19 Update
  • DSW Return Policy For In-Store 
  • DSW Exchange Policy
  • DSW Refund Policy
  • Non-returnable Items
  • DSW Exception
  • FAQs
    • The customer care number of the USA and Canada of DSW?
    • Can I return without a receipt at the DSW store?
    • Will I able to return worn items?
    • Do DSW exchanges in Free?
    • DSW accepts Gift Card product as a return?
  • Conclusion

DSW Return Policy For Online

DSW logo

Let us begin with our main topic on the DSW return policy. Below are the points by which DSW return policy works. Points include general flow for online and in-store purchases. DSW Return Policy

  • You can return within 60 days from the due date of purchased products.
  • The product should be in its original state and undamaged and unused.
  • The return should be done with the product’s actual receipt and order details.
  • Suppose you returned your product after time-frame then it will only be accepted with a receipt or invoice form.
  • After a time-frame return, you will get a refund in the state of Merchandise Credit.
  • Gifts are also returnable.
  • DSW also has a time-frame of 365 days for VIP elite members. Look at the below table.

DSW Returns & Exchange Policy According To Membership

DSW VIP STATUS
NON-MEMBERS
 DSW VIP CLUB
 VIP GOLD
 VIP ELITE
IN-STORE RETURNS
FREE
CLEAR
FREE
FREE
ONLINE RETURNS
$8.50 Shipping Fee
$8.50 Shipping Fee
CLEAR
FREE
RETURN BY
Within 60 days
60 days
60 days
365 days
EXCHANGES
CLEAR
FREE
FREE
CLEAR

Thus, this was about the Online DSW Return policy. Further, we will see about the In-store Return Policy. Here we go ahead.

DSW Covid-19 Update

DSW gives us promise that they will prioritize our health. they will make the shopping easier, and are providing the community back. As they are highly worried about their customers and associates’ health they have taken many necessary steps to prevent them. Steps like, social distancing, masks are compulsory, and proper sanitizations are taken.

DSW Return Policy For In-Store 

These are the ways by which you can return the product using the following simple procedure, which includes:

  • You can go to any nearby DSW store for a return.
  • DSW Return Policy - Store ReturnThe product should be in its original condition, unused, and unworn.
  • Make sure to bring the receipt to the DSW store.
  • The product should be packed in it’s initial packing.
  • After verification, you will get your money back immediately.
  • The refund will get you in the source of payment during the purchase.

Thus this was about the DSW Return policy at the store. Next, we will see about the exchange policy of DSW. Let us move ahead and see.

DSW Exchange Policy

DSW’s exchange policy is offered in the form of free charges to the customers. The procedure for the DSW exchange policy is as same as the return policy. Let us see the below-given points. DSW Exchange Policy

  • You can exchange within 60 days from the due date of purchased products.
  • The product should be in its original state and undamaged and unused.
  • The exchange should be done with the product’s actual receipt and order details.
  • Suppose you exchanged your product after the time-frame then it will only be accepted with a receipt along with your government Id.
  • Gifts are also exchangeable with the receipt.

Thus, these were about the DSW Exchange policy. Next, is about the DSW refund policy, let’s take a look at the return policy.

DSW Refund Policy

Here are the simple and easy points to understand the refund policy of the DSW. Below are the points to know about, which includes: DSW Refund Policy

  • You will get your refund after the verification of the returned product online or at the store.
  • The refund will get in the actual source of payment method.
  • The refund process will take 10 business days.
  • An immediate refund will be given back to you.

Thus, these were about the DSW refund policy. Hence, here we complete the DSW Return Policy, Exchange Policy, and Refund Policy. Next, we will see about the DSW non-returnable of the products.

Non-returnable Items

Here is the list of non-returnable items that you cannot return once purchased from DSW online store or in-store, items which are as follows: DSW non-returnable

  • Items like worn, used, damaged are non-returnable.
  • The return of a product without original packing is prohibited.
  • Products sold as a ‘Final Sale’ are not returnable.
  • Gift card products are not returnable.
  • Special products are also not returnable.

Thus, these were about the non-returnable items of DSW. Next, the segment is about the exception of DSW products.

DSW Exception

Here is the exception of the DSW return policy which is listed in the below-given section, which includes:

  • If you want to return a gift product then you will get your refund in the original payment gateway.
  • The product you are returning without a receipt will be credited in the form of a Gift Card.
  • The refund will be credited as per the current selling price.
  • If you have purchased the product from the store then you can’t return it by mail.
  • After 60 days return will be acceptable but the refund will get in the form of a merchandise credit.

Therefore, these were about the DSW Exception while returning the item. As you read above you know how the DSW return policy works along with all the policies. While going for the return policy or exchange policy take care of the below-given procedure. Refer to some FAQs related to the DSW return policy.

FAQs

The customer care number of the USA and Canada of DSW?

The customer care number of the USA is 1-866-379-7463 and Canada is 1-888-874-6326 of DSW.

Can I return without a receipt at the DSW store?

Yes, you can return without a receipt at the DSW store along with Photo Id.

Will I able to return worn items?

According to DSW Return Policy, you cannot return worn items.

Do DSW exchanges in Free?

Yes, DSW exchanges in free but took charge of return products.

DSW accepts Gift Card product as a return?

Yes, the DSW return policy accepts gift card products as return or exchange.

Conclusion

So, you read above the complete detail on the DSW Return policy. That you can return the item within 60 days from the due date of purchase. DSW also provides VIP customers with 365 days return policy. The exchange policy of DSW is equal to the return policy. DSW has exceptional items. There are also non-returnable products. They even take the return or exchange of gift card products. DSW provides a full and immediate refund to the customers.

For further information, you can contact us via phone or email. You can also follow us for more feeds, news, and updates on Facebook, Twitter, Instagram, Pinterest, and also preview the App Store of DSW. Thank you for reading, go for more articles – Discount Tire Return Policy, Nike Return Policy, Brookstone Return Policy, and Gander Mountain Return Policy.

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