We have all been in circumstances that require you to cancel your order for one reason or another. So ask yourself this, do you know how to cancel ebay order? You may need to know this because this can help you save time and money. Ebay cancel order process is short and simple. You can request cancellation as a buyer or a seller.
How To Cancel Ebay Order?
As an e-commerce platform, there is only one way to perform the ebay cancel order process and that is online. Ebay allows you to cancel your order within 30 days from the date of your purchase. You have to follow a few simple steps and you will understand how to cancel Ebay orders online within a few minutes. Now, these steps may vary, for a buyer it is Different and for a seller it is different.
How To Cancel an Ebay Order as a Seller?
Using Ebay you can list items on the website and find a suitable buyer for your item. You can either start an auction on your item or simply put the “buy now” option. In case after you sell your item to a buyer, a circumstance arises where you need to cancel the order then you must know the process of how to cancel an ebay order as a seller:
- Log in to your Ebay account
- Find your item listing.
- Click on “more action”
- Confirm by clicking on “cancel order”
Once you cancel the order, Ebay will initiate the refund in case the buyer has already made the payment. In other circumstances, Ebay will notify you if the buyer wants to cancel the order. Seller will then have 3 days to accept or reject the cancellation
How To Cancel an Order on Ebay as a Buyer?
If an Ebay buyer wants to cancel an order, he/she can do so only within 30 days from the date of purchase. After which cancellation will not be entertained. You can follow the steps for Ebay cancel order:
- Log in to your Ebay account
- Locate “purchase history”
- Find the order you want to cancel
- Click on “more action”
- Confirm by clicking on “cancel order”
You as a buyer can not directly cancel the order. You simply request to cancel the order. After which Ebay notifies the seller. The seller then has 3 days to either accept your cancellation or reject your cancellation.
When Ebay Cancel Order is not possible?
If you are aware of how to cancel an Ebay order, then you must also know when Ebay will not accept your return. There can be various reasons for cancellation, as a buyer, you will need to explain your reason to the seller. It is upto the seller to accept or reject your request. Ebay will not accept your cancellation request under two circumstances.
- You can not cancel the order after 30 days.
- Once the order is processed, cancel is not possible.
Therefore, you must ensure to make a cancellation request as soon as possible. If you fail to cancel on time, you can always return the item to eBay.
What if I Cancel My Order After Payment?
There are often cases when a buyer or a seller may cancel the order. Now in case you have not made the payment, there is no need for a refund so the process will be completed there. Although if the buyer or the ebay seller cancel an order after payment, you will get your full refund It may take a few business days to reflect on your account.
Ebay Cancel Order Refund
You can cancel your Ebay order as a buyer or seller. If you have already made your payment, you are eligible for a full refund. You can get your refund only if you cancel your order within 30 days from the date of purchase. Refund will be made on the same mode of payment you chose for your purchase.
Also, Keep in Mind
The Ebay cancel order process is short and simple. You must always remember the 30 days policy within which you must cancel, if you want to. Even then the seller may have shipped your item and if so, then you can not cancel your order. You must understand the steps for how to cancel an ebay order. We recommend that you cancel the order as soon as possible. The next best alternative could be using the Ebay return policy to understand how you can make your return after your order arrives to get your refund.
Leave a Reply