Famous Footwear sells athletic and casual shoes from all famous brands that you can think of. But what if you bought the wrong size or the shoes doesn’t meet your expectation? Well, these mistakes are normal and the Famous Footwear return policy provides you with easy return/exchange options. With our guide, you’ll know what are the conditions to make a return at Famous Footwear and how they’ll refund your money. Let’s start with their standard return policy.
What is Famous Footwear Return Policy?
The Famous Footwear return policy allows 60 days to make your return. The item should be unworn and unwashed. You must carry the purchase receipt as a proof as well.
Can I Return My Purchase after 60 Days?
Yes, Famous Footwear also allows customers to return their product after 60 days. You must still follow the same return conditions, although the difference would be your refund mode. You will only receive a merchandise credit if your return is approved.
How Can I Return my Famous Footwear Purchase?
Talking about how to return your product, you have two methods under the Famous Footwear return policy that you can apply to return your product to the store. Return online or you can just walk into a nearby store in your city. In the next section, we will brief you on how you can return your item.
Famous Footwear Online Return Policy
You have the option to return your product online. The Famous Footwear return policy online is easy and you can initiate it at any time. You have to return the store purchased items to the store itself. So for online returns, you have to take the following steps:
- Firstly, you have to log in to your account.
- Once you have access to your account on the online shopping site, you have to go to the order section.
- Select the product you wish to return and the return process will start.
- You will have to provide a reason for the return of your product.
- After that, you will be sent shipping labels or you have to print out a shipping form.
- Mail the product to the store’s address at ‘Famous.com Returns, 625 Maddox Simpson ParkwayLebanon, TN37090.’
All you have to do now is relax until the product reaches the store. Once the store receives the product, it will then initiate a refund on the same. Your amount will reflect in your account within 10 days.
Famous Footwear In-store returns
Whenever you purchase from a store, you have to return it to the store yourself. All you have to do is pack the item in its original condition and take it to the nearest store. Please remember to carry the purchase receipts and all the tags that came along with the product. Now, you must remember that the Famous Footwear return policy in-store states to make your return within 60 days of purchase.
Famous Footwear Exchange Policy
If you seem to have purchased the wrong size or style, the Famous Footwear Return Policy also provides you with an exchange policy. You can send the wrong item back to the store in exchange for the right one or choose to visit the nearest store for an exchange. Go along with your receipt and the product in its original condition.
In the case of online returns, you have to mention the reason for return where you have to choose ‘exchange’. If available in stock, the store will then ship the right item you choose. You can exchange merchandise products within 90 days from your purchase. Also note, that products that are bought during a sale will not be exchanged or refunded.
Famous Footwear Refund Policy
The Famous Footwear refund policy states that you will be provided with a refund only when the store receives your product. The refund will reflect in your account within 10 days. You can ask for a cash refund at the store if you wish. Gift cards cannot be redeemed for cash. All the amount in the gift card will be provided on your store credit card which you can use to purchase in the future.
In case the store has sent you the wrong product, the shipping charges will also be refunded. But if you are changing or returning for your convenience, shipping charges will not be refunded.
Famous Footwear Coronavirus Response
Many people were affected by these pandemics and many stores were closed. Similarly, famous footwear also closed their stores due to this situation. Now, they are back by opening their stores with certain safety precautions.
- Main social distancing
- Wear face masks and gloves
- Sanitize yourself properly
Links to related articles
How can I track my product?
Online purchases and returns can be tracked with the help of a link you will be given right after the item is shipped.
Can I return my Famous Footwear gift card?
No, gift cards are one of the non-returnable items at Famous Footwear.
What if I don't receive my refund within 10 days?
There must be some fault in the process or it may take 2-3 days more depending on your bank.
Can I return without a receipt?
There is no guarantee, but you might get an exchange if not refund.
Keep in Mind
You can make your return much easier by following the Famous Footwear return policy. We hope that our guide was enough for you to make a return and get an exchange or a refund. Do not forget to check whether you are eligible or not first and then move on with the process.