Purchased something from Fashion Nova but want to return it now? If yes, then you are at the right place. Read the whole article as our easy-to-understand return policy guide of Fashion Nova will surely help you to understand each and everything. Moreover, we have made it easier for you if you have a query about Fashion Nova’s refund or exchange policies. Most consumers are usually happy with their Fashion Nova purchases. However, if you are unsatisfied or unhappy with a product, then you must know about the Fashion Nova return policy before requesting a return. Likewise, it could also be helpful for you if you are planning to make a purchase from their website.
What is Fashion Nova Return Policy?
According to the Fashion Nova return policy, you have a period of 60 days from the delivery date to request a return for a product. The return can be requested both in-store and online. Additionally, it must fulfill the conditions laid down by Fashion Nova return policy.
can be returned through January 7 |
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What Conditions Do I Have To Fulfil For Fashion Nova Return Request?
All Fashion Nova returns are also subject to the following conditions for a hassle-free return experience.
- Customers should return an item in unworn and unwashed condition.
- All the original tags of a product(s) should be intact and attached to the original package.
- If you return an item and it gets misplaced or lost in the process, Fashion Nova is not responsible for it.
Can I Return My Fashion Nova Swimwear?
No, there are certain exceptions to the Fashion Nova return policy and among them, one is swimwear. To maintain the hygiene and safety of the customers, swimwears are non-returnable.
How to Return to Fashion Nova?
The Fashion Nova return policy states that if you purchased an item, then you can return it within 60 days of the date of purchase. However, if you receive a defective, damaged, or incorrect product, then you must let the store know about it within 7 days of the delivery date. For further details, you can also visit the Contact Us page. Fashion Nova products can be returned in-store or via mail.
Fashion Nova Return Policy In-Store
The Fashion Nova store return policy suggests that the brand will only accept returns within 30 days of the original date of purchase. To return a product, find and visit the same Fashion Nova store you made your purchase from or find a store near you from their official page. Bring the product and a Fashion Nova staff member will guide you through the process. 
FashionNova.com Return Policy
To return an item the Fashion Nova return policy provides its customers with a Fashion Nova return label. We also suggest you use the provided shipping label which will help you track your order and its delivery status. To return a product, simply attach the provided shipping label to the return package and ship it back to the given address. For further details, please visit their Fashion Nova Return portal. You can also check your Fashion Nova return status through the given link.
Fashion Nova Holiday Return Policy
Brands introduce tweaks and changes to their return policies during the holiday season in order to attract more shoppers. And Fashion Nova is no exception. Fashion Nova holiday return policy applies to products purchased between 24 November to 17 December. For products purchased during this time, the store allows you to make an exchange until 7 January of the upcoming year. This policy is also applicable for returning products in exchange for store credits.
You may also want to check out the return policy of other clothing retailers like the Banana Republic Return Policy and Urban Outfitters Return Policy.
Fashion Nova Return Policy Exceptions
Fashion Nova’s return process is quick and easy. However, just like any other return policy, there are exceptions to this as well. When you purchase a product at Fashion Nova and wish to return it, the brand provides you with a return shipping label. You must use this label by attaching it with the returned product along with all the required details. At Fashion Nova, “Final Sale” items cannot be returned in exchange for the Fashion Nova store credit. These mainly include swimwear, undergarments, cosmetics products, etc.
Fashion Nova Exchange Policy
The brand accepts exchanges within 30 days of the actual date of purchase. However, you cannot directly request an exchange at Fashion Nova. For an exchange, the Fashion Nova return policy allows you to return the items using the traditional method, and reorder the same item from their website. Please note that there are some items labeled as “Final Sale” items. These products cannot be exchanged. “Final Sale” items include Dresses, Bodysuits, Shoes, Beauty, NovaKids, Swim & Lingerie, Sale Items, and accessories.
Fashion Nova Refund Policy
According to the Fashion Nova return policy, it takes around 5-7 working days to process the return. After the returned item is checked, they will initiate your refund. However, please note that for most of the items you will only receive a refund in the form of a Fashion Nova gift card or store credit.
Frequently Asked Questions
1. Can I purchase a Fashion Nova return shipping label?
You can purchase a Fashion Nova return shipping label only if you are a US resident which costs $3.99 (for returning a single item), and $7.99 (for returning multiple items).
2. What if I receive a damaged, incorrect, or defective item from Fashion Nova?
In such a case, inform the Fashion Nova store within 7 days of the delivery date.
3. What is the customer care service number of Fashion Nova?
You can call the Fashion Nova customer care service at 1(800)866-0286.
4. Within how many days can I return a product purchased from Fashion Nova?
The Fashion Nova return policy facilitates its customers to return a product within 60 days of the date of delivery.
5. Does Fashion Nova provides cash refunds?
No, Fashion Nova does not provide a cash refund if you ask for a return. They will provide you with store credit instead.
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Also Keep in Mind
When returning an item back at their warehouse, we recommend you to keep the proof of shipping along with the tracking ID. Moreover, when returning a product back make sure to attach the shipping label. You can even purchase these shipping labels which costs $3.99 (For a single item) or $7.99 (For returning multiple items). However, according to the Fashion Nova return policy, the return shipping labels can be purchased by US customers only.
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