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Forever 21 Return Policy – Simple Ways To Return Your Product Online And In-Store

January 6, 2022 By Noel Morris

Forever 21 is one of the favourite destinations for shopping for many. With online shopping for clothing, there are always chances of buying something that doesn’t fit. In such cases, the Forever 21 return policy can help you to return your product and get you your desired exchange or refund. Along with this, it is also important to know if you are eligible for a return or not. Let us find out more about this.

Table of Contents

  • What is Forever 21 Return Policy?
  • Will My Return be Free?
  • How Can I Return My Forever 21 Purchase?
    • Forever 21 Return Policy Online
    • Forever 21 Return Policy In-store
  • Forever 21 Return Policy Without Receipt
  • Forever 21 Return Policy Exception
  • Damaged/Defective Products Forever 21 Return Policy
  • Forever 21 Exchange Policy
  • Forever 21 Refund Policy
  • Frequently Asked Questions
    • Within how many days I can return the product at Forever 21?
    • How long Forever 21 takes to refund?
    • Can I return forever 21 return policy without receipt?
    • What is the customer executive number of Forever 21?
    • In how many days will I get my refund back?
  • Also, Keep in Mind

What is Forever 21 Return Policy?

Whether you are looking for an exchange or a refund, Forever 21 return policy allows 30 days return period. You must be eligible for a return and follow the conditions. You should carry your original purchase receipt with you. The item you return should be in its original condition, unworn and unwashed.

Forever 21 Store Inside View

Forever 21 Return Policy
Return Period
30 Days
Return Method
In-store & By Mail
Contact Number
1-888-494-3837
Official Website
Forever 21

Will My Return be Free?

No, Forever 21 returns are not free and the shipping charges are non-refundable. Therefore it is recommended that if possible you must visit the store for an easy returns and refunds.

How Can I Return My Forever 21 Purchase?

While making your return you must remember that the Forever 21 return policy states no return will be accepted for a used item. You must also keep the original tags intact for a successful return. When you have ensured this, you can move ahead.

Forever 21 Return Policy Online

Now if you have purchased the item or your product online, it is recommended to make your return online. The Forever 21 return policy online can be processed from your account. Before that ensure that you have properly packed your item and nothing is missing from your order.

Forever 21 Log in

  • Log in to your Forever 21 account.
  • Go to your order history.
  • Select the item you want to return and also the number of units.
  • Fill in all the necessary details you are asked for, you also have to provide the reason for your return.
  • Confirm your return.

The store will then process your return and you can also choose to mail them your return in which case you will need to print the shipping label. Another option can be to schedule a pick-up. Once Forever 21 receives your parcel of the product, it will initiate a refund or an exchange whatever you have decided.

Forever 21 Return Policy In-store

Returning your product to a store is very easy. Locate the nearest store here. Pack the item to be returned properly. And also remember to carry the bill with you, you must have proof of purchasing the item. Once you reach the store and give your product to the return desk, they will check it and initiate a refund or exchange it. Your return will be initiated only then. Follow the parameters of exchange and it will be really easy.

Forever 21 Return Policy Without Receipt

Unfortunately, no customer can make a return without a receipt. This is crucial for every customer. You must always keep your purchase receipt safe with you. As Forever 21 return policy allows only 30 days return period. It is easier to keep the receipt safe till then because case after 30 days you cannot make your return even if you have your purchase receipt.

Forever 21 Return Policy Exception

Every policy is given some restrictions so that there is no misuse of the policy. The Forever 21 return policy also has a few restrictions on some of the products they offer. One of which is that returns will not be accepted if the returned product is used, worn, washed, or tags are missing from the product. Another exception is that whenever you find a product under “Final sale” remember you cannot return those products. They are non-returnable. Other non-returnable products are

Forever 21 Non-returnable Items
Gift Cards
Cosmetics
Lingerie & Undergarments
Hair Goods
Bodysuit & Swimwear
Jewelry

Damaged/Defective Products Forever 21 Return Policy

Forever 21 Counter

Sometimes you may be delivered with the wrong product. You may also be in a situation where you have received a completely damaged product. In such cases, pack the product carefully and return it by mail or to a store itself. This rarely happens but even if does, the return and refund process is the same. Even when the product is not suitable for your skin or something, you can always return it under the conditions followed.

The refund will be made to your PayPal account or your store credit card. It can be refunded in your bank account whichever detail you have provided them.

Forever 21 Exchange Policy

The exchange policy is only processed after you follow the Forever 21 return policy and make a successful return. You should ensure that you make your return within 30 days. It is important that your returned item is in its original condition and you do not lose its tag. We would also recommend going to the store for an exchange as it is much more transparent.

You may find other brands with similar exchange policies like Dillards and Uniqlo.

Forever 21 Refund Policy

Refund Policy

If you are looking for a refund, you can follow either of the above return processes under the Forever 21 return policy; walk to the nearest store or return online. They’ll initiate your refund only after the confirmation that the item is in the new and sellable condition.

The amount will be credited to your account by them after they receive the product and initiate a refund. you will constantly be informed via emails and text messages about the condition and situation of your refund. Most of the time the amount credited will reflect in your account within 7 days but in some cases, it may take more.

Forever 21 Refund Policy
Refund Period
With 1-2 Business Days
Refund Method
Original Mode of Payment

Frequently Asked Questions

Within how many days I can return the product at Forever 21?

Within 30 days you can return the product at Forever 21.

How long Forever 21 takes to refund?

Forever 21 takes 2-3 weeks to refund after verification of the product.

Can I return forever 21 return policy without receipt?

No, you cannot return Forever 21 items without a receipt.

What is the customer executive number of Forever 21?

The customer executive number of Forever 21 is 080-4648-5177.

In how many days will I get my refund back?

Most of the time the amount credited will reflect in your account within 7 days but in some cases, it may take more.

Also, Keep in Mind

Since you know the  Forever 21 return policy, go shop unapologetically and as per your convenience. All the information we have provided is based on our research. We hope this was of help to you. Do comment in the comment section below and let us know if we missed out on any detail. You can read more articles like Ross’s return policy and staples’ return policy.

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