This article will shed some light on something very general yet very necessary. Gamestop Return Policy, we will talk about every related component of this policy. You should know about the return policy of the company before you buy something from that company.
You will learn about what the return policy states, what products can and cannot be returned. How can you get a refund and what things you should avoid in order to not waste money? Don’t skip the sections in between as they are interconnected. We will not waste any time and directly jump onto knowing about the Return Policy for Gamestop.
Gamestop Return Policy States
Return Policy is kept in place for the customers to assure them that they care about them even after they sell their product. It is as simple as that. We don’t purchase a product just because we are not sure about the product. To change this thinking, return policies are kept in place. We can make mistakes in buying any product and return policies help us to rectify those mistakes.
Gamestop Return Policy has different rules according to their products and we will mention all about that to leave no confusion in our reader’s mind. the return policy for Gamestop states that you can return your product within 30 days of your purchase. This is the general return time frame for Gamestop products.
There are products that don’t fall under the 30 days time-frame category and we will mention those products with their respective time-frame. They also provide their customers with some special treatment like accepting the return even if the product is opened. This case is rare and accepted only after inspection but it does exist.
|Return Period||30 Days|
|Return Method||1. In-store|
2. By Mail
|Exchange Period||30 Days|
|Exchange Method||1. In-store|
2. By Mail
|Refund Period||With 4-7 Business Days|
|Refund Method||Original Mode of Payment|
|Holiday Exception Return||No return allowed. Only Exchange|
|Official Website||Gamestop Return Policy|
Holiday Return Policy
Gamestop states that customers are not allowed to return Christmas gifts back. They are only entitled to an exchange for any Christmas gifts they purchase from Gamestop. Therefore we would recommend thinking twice before purchasing a Christmas gift from Gamestop and only when you are sure about the purchase, buy it.
Gamestop Preventive Measures Against Covid-19
Gamestop is cautious at all times and is following preventive guidelines against Covid-19. They are doing everything necessary to keep the employees feel safe to work and also make customers feel safe when they visit the store. Although this also suggests that they would still suggest making your purchase online and only in the case of absolute need should visit the store. Here is what Gamestop is doing to keep everyone around them safe:
- Sanitizing all products while selling or handing them over to the customers
- They provide contactless delivery at your doorstep.
- Employees conduct their health assessments daily.
- Ensuring everyone wears a mask.
- Installed plexi-shields at cash registers.
- The store timings are also reduced.
- In-store guide for social distancing.
Gamestop Products Eligibility For Return
This section will clearly define which products can be returned and when can be returned. Gamestop will accept your return for most of the products. Few items will have different time-frame, few will have different. let us start differentiating the products now.
- New Products
Gamestop will give you 30 days for a return. Within 30 days you need to make up your mind for a return or not. After 30 days they will not accept your return. Remember your product must not be opened that will ensure your return acceptance.
Now tablets will not come under new products because they have a time frame of 14 days. Within 14 days you must return your product to be eligible for a return.
- New Accessories
Accessories will include remotes or cables or any output devices. You will have 30 days from the date of your purchase to return products categorized under accessories.
- Pre-Owned Merchandise
You are eligible to return your pre-owned merchandise within 7 days, which means a week.
The above-mentioned list is the details of the individual product’s return policy. You should know about these products and their return policy respectively. In order to not waste money and be aware of your rights, read this section very carefully. Let us move on to another important section which is the exception.
What are the Exceptions in Gamestop Return Policy?
We will mention some points which are the exceptions in the return policy of Gamestop and you cannot return those products to them. You should be aware of this list to create no confusion after buying this product.
- You are not eligible to return a product after 30 days.
- The product’s condition should not be tampered with.
- Digital games, Pc downloads or any other Downloadable content is not eligible for return.
- You are not allowed to use your item.
- A bundle product cannot be returned separately.
- You are required to return the complete product and not part of any product.
You should remain within this boundary of exceptions to be able to use your power to refund. Such exceptions are made so that the customers don’t misuse the policy.
How to Return products at Gamestop?
Now, we will focus on the things we should know in order to return our products to Gamestop. You can return your product at Gamestop in 2 ways.
The first way is to return the product at the Gamestop store. As simple as that. You brought the item now you can go back and return them, remember to return every component of the product. Even if you bought your product online, you are eligible to return it at any store with the original packing list.
The second way is to mail them. Gamestop provides a return label with their products so if you want to mail them, fill that return label and stick it on the box and send it to the address mentioned. These are the two ways to return your product at Gamestop.
Gamestop Exchange Policy States:
Exchange is like option B. If you still want to buy a similar product from Gamestop, an exchange policy will help you to do so. Let us understand the exchange policy.
- New Products
You are eligible for exchange even after you open your new product. The situation will be, you can only exchange your product with an identical product like yours. This happens when your purchased product comes damaged already. You will have 30 days to make an exchange.
You can exchange your tablet within 30 days of purchase. You can return opened products. The condition will be for you to exchange your tablet with the same tablet from the Gamestop store.
- Pre-Owned Merchandise & New Accessories
This product also has the same conditions. You should make the exchange within 30 days. The exchange is only applicable to the same product.
This was the Gamestop Exchange Policy. You should have the knowledge of which of your products are eligible for exchange. This feature is for the customers and they should know how it works.
Gamestop Refund Policy States:
This is generally the first option for any customer. Once we don’t like the product, we return it and ask for a refund. This is our basic instinct. Gamestop does provide us exchange which is useful to us too. This section is for those who have set their minds on getting a refund for their product.
Gamestop will provide your refund on the basis of your product’s condition. When you return a product, they will inspect it and give you a refund accordingly. The more it looks like the time you purchased the more are the chances of you getting a full refund.
Gamestop will accept your product for a return only when it has not been tampered with. You should return an unopened product only then they will accept your refund request. You should note this down as it is very important for you to be eligible for a return. Gamestop will provide you with your refund within 7 working days.
Frequently Asked Questions
Can I Return My Opened Product?
NO, you are not eligible for a return once you open your product, your only option is to exchange it with an identical product.
Can Gamestop refund warranty?
Yes, they will if you are within the 7 days period.
Can I make a no receipt return?
No, they accept returns only if you have your original receipt with you.
What is Gamestop return policy on used games?
It must be unopened if you expect to get a refund, opened games will only be exchanged with another copy of the same title..
We have completed our article which talked about all the necessary components of the Gamestop Return Policy. We have highlighted information such as the time frame given to the customers for a return. Products that can be returned or exchanged. Customers can even call for a refund.
We hope our article had a positive impact on your Gamestop Return Policy knowledge. All we want is to provide information for a better shopping experience. We also leave a comment box below for our readers. This comment box is for you to write to us about anything related to this article. Most importantly your personal experience. Nothing gains you more knowledge than your own experiences. This is not our first article on Return Policy. Take a look at the others. Oakley Return Policy, Vistaprint Return Policy.