Want to return or exchange your purchased GNC product? Don’t worry we will guide you through every detail of it. If you want to know every detail regarding the GNC return policy, read this article until the very end. We have explained every aspect of this policy in the following article.
GNC Return Policy
As per the GNC return policy, you can return the purchased product within 30 days of its purchase if you are not satisfied with it. To return the product you must have the original purchase receipt from the GNC store. You must have a digital packing slip if ordered from the company’s official website GNC.com. The membership card which is provided by the company is nonrefundable. There are charges for your defective return.
GNC wants it’s every customer to be happy and stay fully satisfied with their products. You can return the product or you can also exchange the product if you are not satisfied with the product. The customer can easily return or exchange any of the GNC products within 30 days of the purchase. You will get a refund in the same method in which you paid for the product. If you made payment through cash, then you will get your refund in cash.
Following are some of the points for you to remember about the GNC return policy:
- You must have all the original papers with you regarding your purchase of the GNC product. If you are not able to provide it, then you can also show the transaction history and the verification for your purchase date.
- You will not be given any refund if you are not able to provide the options listed above. A member price with a valid photo id will be given to you in 60 days. Also, you can perform an exchange of any GNC brand product at the lowest selling price.
- Return the product within a period of 30 days to get a full refund. The shipping and handling or other excessive charges will be deducted from the refund.
Covid-19 Update By GNC
The first priority for GNC is protecting their GNC family that is their customers and the workers. They continue the store and help the customers with the products they need. At the time of opening of the store, they maintained many precautions. They are highly worried about their customers and the workers and thus they maintained proper cleaning and sanitization in the store. Face masks are made compulsory for all the one who arrives there. Proper social distancing is maintained.
How To Return
GNC return policy allows you a 30-day money-back guarantee if you are not satisfied with the product. GNC gives its customers many ways through which the customer can return the product within 30 days. The ways through which you can return the GNC product are explained below in detail. Read them without missing any steps.
The first way in the GNC return policy to return the product is by mail. Follow the below-given steps properly to return the GNC product by mail.
- Safely pack the product. They will appreciate it if you can pack it in the original package.
- Also, keep the digital packing list within the package while packing.
- Return the product in original boxes with all the papers and parts to get the full credit.
- Open your email ID and Then find “[email protected]”. There you will find the receipt. Take a print out of that receipt and put it inside the package which is to be returned.
- In case if you have lost the receipt, take a paper and write your order number and billing name along with the address on that paper. Stick the paper along with the return.
- For the records, don’t forget to keep the top portion of the packing list with yourself.
- You have to return the product to the return department of the company at GNC, 5215 Albert S White Blvd, Whitestown, IN 46075, Attn: Return Department.
- To ensure the return of the package, keep a track of the package by keeping the tracking number of your return.
- You need to pay all the shipping bills in prepaid, they don’t accept cash on delivery.
So these were the steps which you must follow without any mistakes. Through these steps, you will be able to successfully return your GNC product by mail.
So the second way in GNC return policy is by returning the product to the store. Just follow the below-mentioned steps to return the product successfully at the store.
- Make a call to the customer service department of the company. The number for the return request is 1-877-463-4700.
- Keep the information ready with you of where and when you purchased the product
- You will get approval from them. After getting the approval, send the product to GNC, 15A Avenue A, Leetsdale, PA 15056-1304.
- You have to provide valid proof of your purchase. Also, provide the approval of your return with the mail product.
So the steps mentioned above must be followed to successfully return the product at the store.
Points to remember
- It will take approx 7 to 14 after the return received to credit your return. However, it can take up to 30 days for the credit to appear on the card statement.
- If you return the product after 30 days but before 6 months of purchase, the decision depends on the retailer for the return.
- The 30-day money-back guarantee under the GNC return policy is a simple guarantee. It states that the customer will get a full refund if he/she is not satisfied with the product of the company.
- You can exchange any product with or without slip within 30 days of the purchase.
You will get a refund in cash if you purchased the product in cash. But, if you made the payment through cheque, you will get your refund in cash in 10 business days. Also if you made payment of the bill by card, you will get cash if purchased by debit card and credit in your account if purchased by credit card. You will also get a refund o shipping charges if the company wrongly ships any product.
Which payments method are accepted?
You can pay for your bill through Visa, Mastercard, Paypal, and personal cheques.
How much are charges for delivery?
Orders above RM150 are free. If increased, you have to pay according to your area.
What are the timings of delivery?
Monday to Friday - 9 am - 6 pm Saturday - 9 am to 12 pm No deliveries on Sundays and public holidays.
In how many days can we return the product?
You can return the product within 30 days from the date of purchase.
Contact number for GNC.
The number for the return request is 1-877-463-4700.
So here we conclude this article here. We hope this article helped you in increasing your knowledge of the GNC return policy. We have given much more information regarding this topic and also explained the ways to return in a detailed form. If you have any queries related to this topic, you can write them down in the comment section given below. We will try our best to help you out with the solution to your query. Also if you want to read more articles regarding this topic on The North face Return policy and Samsung return Policy, you can click on the provided link.