This page is for Goodwill Return Policy. We understand Goodwill has a strict return & refund policy. You might have many doubts and that is the reason we wrote this article for our readers to clear their minds. We often buy the product and not ask for any return policy, thinking that nothing will go wrong. All we want to do is help you have this knowledge before you buy anything and this may save your money.
There is not much to understand in Goodwill’s Return Policy because they are very clear and defined it using the best words. We will cover every detail in order to cover various problems of the general public. Let us start with the introduction of the Goodwill Return Policy.
What is Goodwill Return Policy?
Before you buy any product, you create an expectation towards that product. You give that product some thinking and then buy it with your money. Now Goodwill Return Policy is set up to give you a 2nd chance. The Return Policy states that you can return the product once you buy it.
Now, every company has a return policy but every company is different. They create a policy that can benefit both the company and its customers. They try to find common ground. Goodwill is very strict with their return policy. If you have brought Goodwill’s product you might want to be quick with your decision, here is why.
Goodwill Return Policy states any product you buy from them needs to be returned within 7 days’ time. The return would not be accepted if you fail to submit the receipt you got while making the purchase. Goodwill will also not accept your return if you remove the tags from the items. Electrical Products need to return in much less time. They should be returned in 2 days.
Goodwill Covid-19 Update
The main priority of the goodwill is the safety of the customers and therefore they closed their store for some time due to this situation of covid-19. They maintained proper safety at the store. Some of the Goodwill covid-19 updates are provided below.
- Customers are allowed to stand in line by maintaining the social distance.
- Face masks are compulsory to be worn.
- Sanitization of the store is done through out the day.
- Temperature checkups for employees are done.
Where to Return Goodwill’s Product?
Are you not happy with what you bought from Goodwill? You are not happy with the quality or it’s just something you are not excited to have now. Any reason like that and you have found yourself the page which can answer your questions. All reasons are valid unless and until you are within the time-frame stated by Goodwill.
The policy states Goodwill will only accept the return of products at their store. Once you buy their product and want to return it back. You will have to go to their store to make it happen. On top of that, you will have to return your product to the same store you bought it in the first place.
Goodwill’s strict return policy can cause problems and you need to be on your toes to utilize the policy. Make sure what category your product falls under and then return it within its time-frame. This type of information is provided to you in the above section.
Are There Any Exceptions In Goodwill Return Policy?
Goodwill will not accept the return of every product they sell and that is the reason they have created an exception section in their return policy. What does this section mean? This section will guide you to give information about the products which will not be accepted for a return from the moment you buy it.
Once you pay for the product, you will not be able to return it. These items are known as non-returnable items under the Goodwill Return Policy. So have a look at the list below to gain knowledge about what products will have those consequences.
- Cd’s & Dvd’s
- Seasonal Items
- Discounted Items
This the list of items that are non-refundable and you should give a clear thought before buying this product. Once you buy it and you change your mind about it, there is no option to return and they will clearly say no.
Want To Know About Goodwill Refund Policy?
Just like the Goodwill Return Policy, they have a strict refund policy which ensures you can only make a purchase at their store only from that refund. This is actually a good idea for the company but we may feel frustrated. This might be the case when we are not interested to buy a product from Goodwill.
To get your refund, you will have to return the items within the time limit specified. The return should be made within the boundaries of the Goodwill Return Policy. You will definitely get your refund if you follow the company’s terms and conditions.
Now to explain the first paragraph of this section. The answer is that Goodwill Refund Policy states that you will only get a refund in-store credit. You will not get back your cash or even if you paid with your credit card, they will not send money to your account either. So this makes you think more than once before trying any product unless you are sure about it.
Can You Exchange A Product at Goodwill?
Goodwill Exchange Policy is very straightforward. If you understood the return policy, there will be no problem to understand the exchange policy because they go hand in hand. The exchange policy works the same way the return policy works. The time-frame and the exceptions on products do not differ.
What changes is when you go to return your product instead of getting a refund you can ask for an exchange of the product. The exchange is only possible if the product was already delivered damaged. In that case, you can contact goodwill and let them know about the situation.
You will have to go to the store, goodwill will not send any executive to collect your product. You will have to go to the same store you went to for the purchase and explain your situation. They will exchange your product but the exchanged product will be identical to the product you purchased. You cannot buy anything different even if the amount is the same.
Can I return an item without a receipt?
There is no actual statement that proves this but you can try it.
Does Goodwill give you your money back?
They do but not in cash, their refund type is store credit only.
What are the exceptions in Items?
Goodwill won't accept the products like Furniture Bean bag chairs, Sleeper sofas, Large Appliances, and Plumbing Materials Concrete Window blinds.
How Can I Contact Goodwill?
Contact them at (773) 627-5770
In how many days can we return the product?
You can return the product within 7 days from purchase.
End Of The Article
This was all about the Goodwill Return Policy. We have provided information based on our research and we will keep updating it. This post includes goodwill exchange and refund policy too. The details will help you guide through the policies. All the sections are interconnected to each other. You will be able to shop better knowing every aspect rather than part of it. If you still have any other doubts this link will help you solve them.
We have included a comment section below for our readers. This section will help us understand how our readers think and what is their perspectives. We can never know everything. We expect to learn from our readers as well so please share your thoughts below. If you like our articles and want to read something similar to different companies then we are providing with you some links. Ping Return Policy, Gamestop Return Policy.