We have written this article to solve issues related to Groupon Return Policy. You might face problems with your product and make your mind about not using it anymore. Instead of not using it now you can return it back to the store in return you can exchange it for another product or you can also request a refund. Let us learn how to do all this.
This article will purely revolve around Groupon Return Policy. We have heard what type of issues customers are facing and we will discuss all the general issues and note down the ways to face these problems. We will not waste any time and start with understanding our topics.
Table of Contents
What Is Groupon Return Policy?
Groupon is one of those companies that value their customers and focuses on them even after they sell their product. This reason made them create a policy. This policy is placed for customers to feel a little relieved while buying a product from Groupon.
The return policy is very well structured and defined properly for customers to have no queries but in this article with making you understand the policy, we will also solve the issue already faced by customers. Personal experience is a great source of learning.
Groupon is not focused on one or two products. They cater to a wide range of customers with a wide range of products. This means the return policy also differs a little between these products. Let us make it easier by structuring it point-wise.
- Groupon gives its customers 14 days to return their product.
- Now, this is not applicable to every product.
- The returned product must be in its original condition.
- Return Policy will differ around the different platforms of Groupon.
- These platforms are Local Deals, Groupon Getaways, Groupon Goods, and Groupon Live.
This section informed us about the basic characteristics of the Groupon Return Policy. We should keep this information in mind, it will prove helpful while making a purchase decision at Groupon. Let us move onto another section which will describe the return policy in 4 categories.
Groupon Covid-19 Updates
Groupon has taken many steps for preventing the customers as well as the associates. They state that the main motive is to provide safety to all the associates and the community. Here are some of the preventative steps.
- Expiration dates of all our standing vouchers have been increased.
- Open All Inventory and Eliminate Restrictions
- Sanitization in all the parts of the store.
- Face masks are made compulsory.
Category-wise Return Policy
Groupon can be divided into 4 segments to better understand the return policy. They are not very different from each other but there are components that vary. Categorizing them will help readers to look for their concerned segment and understand it with ease. Read the policy carefully.
The below-mentioned points will help you understand the return policy of Local Deals.
- Unredeemed products will have a time limit of 3 days for a return.
- The product should not have tampered with.
- You will need to have the original receipt of your purchase.
- Your return will not be affected by its promotional value.
You need to keep these points in mind while purchasing local deals product.
Groupon Getaways is not a product and hence return policy will not give you a clear understanding. Rather we will talk about the Groupon Getaways in the following section of Groupon Refund Policy.
The below-mentioned points will help you understand the return policy of Groupon Goods.
- You will have a 30 days time-frame to return your Groupon Goods.
- Groupon allows you to return any type of product.
- The product is damaged or defective is allowed for a return.
- You will not be eligible for a return after 30 days.
These points will prove helpful when you think about returning any product that comes under the category of Groupon goods.
The below-mentioned points will help you understand the return policy of Groupon Live.
- Groupon Live will only accept returns if it is returned on the same day as purchased.
- The time-frame may be changed in case of any postponement or some other issue.
- You can clear your doubts, if not solved. Groupon Live Extraordinary Event Policy.
This gives us a complete understanding of the return policy of the Groupon Live Return Policy. Return Policy was the first step of understanding. When we return a product we accept its refund too. Let us move on to the Groupon Refund Policy.
What Is Groupon Refund Policy?
You are eligible for Groupon Refund Policy only when your return request is accepted. The return request will only be accepted if you follow the terms and conditions of their return policy which will make it easier and your refund policy process will start sooner.
The refund policy will also have its own inspection. The inspection contains analyzing and calculating amounts and the method of payments. This will clear out how will the customer get his refund.
The refund is the same for almost all of the product categories at Groupon. The only category which has a difference in their refund policy is the Groupon Getaways. The reason is that it comes under services. You cannot basically return service you can get refunds for your services. Let us have a detailed look at Groupon Getaways Refund Policy.
The below-mentioned points will help you understand the return policy of Groupon Getaways.
- You will be provided with a full refund if your booking gets canceled due to the company’s problem.
- Once book-by-dates is completed. You are not eligible for a return.
- If you do not redeem your voucher, it will still hold some value.
- The voucher will be applicable for a refund even after the end of its promotional value.
- Keep the complete information about your booking with Groupon Getaways. It will help you with future issues.
This is all the necessary information on the Groupon Refund Policy. Remember to check your product category. The product category will give you an idea about the boundaries and Time-frame of your product.
What Is Groupon Exchange Policy?
Exchange Policy in general means returning your already purchased product and getting a new product from the store without paying anything. Unfortunately, there is no mention of the Groupon Exchange Policy on Groupon’s official site. So this means your only option is a refund which is not a bad option and if you get a refund you can certainly buy the same product again with the money.
Frequently Asked Questions
How do I return my product to Groupon?
You check our post above in which we have explained the point in detail.
How long will it take Groupon to give my refund back?
They take around 1-2 business days to complete the refund process.
Does Groupon provide free returns?
Yes, they provide free returns up to 14, 30 and 60 days from the time of your purchase.
Can I cancel pending Groupon purchase?
Yes, you can cancel it by going customer support and clicking on My Settings and then tap on cancel.
Customer care number?
We come to the end of this article. Our main motive was to create a pool of information that will help our readers to have a clear mind about the Groupon Return Policy. With this, we also included topics that would be impacted by the Groupon Return Policy.
There is a comment box below which is for all our readers. The comments will only help us to understand what our readers think and the situations they faced while returning a product at Groupon. Check out our other articles Home Depot Return Policy, Ping Return Policy.