• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

All About Returns & Refunds

  • Home
  • Return Policy
  • About Us
  • Contact Us

Harbor Freight Return Policy Process with and without Receipt Explained [Updated]

February 23, 2022 By Noel Morris

Harbor Freight Tools is a USA-based dealer that sells a variety of tools and equipment. Along with the varied products, they also have consumer-friendly policies, that make shopping an easy task for the buyers. Have a look at the Harbor Freight Return Policy before placing your order, so that you can return or exchange if you want to. Also see, what are the ways of returning to Harbor Freight?

Table of Contents

  • What is Harbor Freight Return Policy?
  • Are Harbor Freight Returns Free?
  • Does Harbor Freight Have Restocking Fee?
  • How to Return at Harbor Freight?
    • Return By Mail
    • In-store Return
  • Harbor Freight Return Policy Without Receipt
  • Harbor Freight Return Policy Exceptions
  • Non-Returnable Items
  • Harbor Freight Exchange Policy
  • Harbor Freight Refund Policy
  • Frequently Asked Questions
    • 1. Can I return a product purchased online?
    • 2. How to contact Harbor Freight Customer Care?
    • 3. Can I do the returning process online?
    • 4. What are the restocking charges?
    • 5. Can I get a replacement instead of a refund?
  • Also, Keep in Mind!

What is Harbor Freight Return Policy?

According to the return policy of Harbor Freight, you can return an item within 90 days from the date of purchase. You can request a refund or a replacement for the product. The packing slip is required while making a return. You can return by mail, or you can return at any of your nearest stores. 

Harbour freight inside view

Harbour Freight Return Policy
Return Period
90 Days
Return Method
1. By Mail
2. In-Store
Contact Number
1-800-4444-3343
Official Website
Harbor Freight

Are Harbor Freight Returns Free?

No, Harbor Freight returns are not free. The handling charges and shipping charges are not refundable.

Does Harbor Freight Have Restocking Fee?

Yes, while returning n item at Harbor Freight you need to pay a restocking fee of 20 %. However, if your item is unopened and in new condition, is under warranty or an extended service plan or has been exchanged for an upgraded item, then the restocking fee is waived off.

How to Return at Harbor Freight?

The answer to the question of how to return to Harbor Freight includes two methods. One is by Mail, and the other one is In-Store. You can either mail your purchased product to the store nearby, or you can go in person to return your product or to replace it. Let us see both the methods of the Harbor Freight return policy in detail:

Return By Mail

In this method, you have to mail your purchased product along with a copy of the original packing slip to the store. The manager will inspect the product, and approve the return. The return approval is dependent upon the store manager’s decision. Some items are subject to a restocking fee on return.

In-store Return

In the in-store method, you have to take the product to the store you bought it from, or any nearest store. You also have to take along the packing slip with you. You also need to present a Government photo ID proof. The store manager now inspects the product and its defect and decides whether to approve the return request or not. Some items are subject to a restocking fee on return.

Harbor Freight Return Policy Without Receipt

Harbour Freight Return at counter

Harbor Freight does offer a return even if you do not have a Receipt with you. They can fish out your purchase details by your phone number or other details. The Harbor Freight return policy keeps the refund process unaffected in case of return without receipt. According to the Customers Right Act, 2015, you must receive your refunds by a maximum of 30 days of return. Although, the thing to keep in mind is that you must initiate your return in a valid period, i.e. 90 days. Otherwise, irrespective of the receipt, you won’t get approval on your return request.

Other stores also accepts return without receipts like Michaels and Urban Outfitters.

Harbor Freight Return Policy Exceptions

Harbour Freight Recalls

Harbor Freight has very relaxing rules and regulations in terms of returns and exchanges. Although, they do have some exceptions. Some Pumps and Sprayers can not be returned. The returnable ones should be returned in a time frame of 30 days. Whereas Hand Tools have a lifetime warranty. Some inflammable items or items with higher risk are not accepted if they are opened.

Harbour Freight Return Policy Exceptions
Pumps and sprayers
Highly inflammable items
Items containing risky or inflammable liquids/material
Hand tools (lifetime warranty)

One thing here to remember is that the Harbor Freight return policy for battery recycling vary from state to state. In some cases, a restocking fee is subject to application. The restocking fee is 20% of the original price of the product. The rule of restocking fee can also change at any given time for any given product. Although, there are a few exceptions to the restocking fee. If the product fits these exceptions, then the restocking fee will be waived off:

  • Unopened items
  • Items in exchange for an upgraded product
  • Exchanged items under the Extended Service Plan
  • Items replaced under the Manufacturer Warranty.

Non-Returnable Items

The items that are hazardous or inflammable, if opened, can not be returned. Certain pumps and sprayers can also not be returned. Rest all products are returnable at the Harbor Freight, within a time scale of 90 days.

Harbor Freight Exchange Policy

The Harbor Freight Exchange Policy is similar to the Harbor Freight return policy. The valid period for exchange here is 90 days from the date of purchase. You can get an opened item exchanged. You have to provide a copy of the packing slip and a Government Photo ID Proof to exchange a product.

The point to keep in mind here is that exchange also can only happen through Mail or the In-Store method. 

Harbour Freight Exchange Policy
Exchange Period
90 days
Exchange Method
1. By Mail
2. In-Store

Harbor Freight Refund PolicyRefund Policy

According to the Customer Rights Act, 2015, you must receive your refund in a maximum of 30 days. The Harbor Freight offers refunds in cash generally. Let us see the details listed hereby:

Harbour Freight Refund Policy
Refund Period
30 days
Refund Method
Cash

Frequently Asked Questions

1. Can I return a product purchased online?

Yes, if you have purchased a product online, you can return it via mail or at any store nearest to you.

2. How to contact Harbor Freight Customer Care?

The customer care number of Harbor Freight is 1-800-4444-3343.

3. Can I do the returning process online?

No, you can not do the process online. You can return either at the store or by mail.

4. What are the restocking charges?

The restocking charges are 20% of the original price of the product.

5. Can I get a replacement instead of a refund?

Yes, you can exchange a product instead of asking for a refund.

Also, Keep in Mind!

Harbor Freight return policy is very easygoing and it has listed very few items as non-returnable. The time frame for returning items is also quite relaxed. We hope we were able to help you through their return policy. If you find any difficulties in understanding the policy, you may also contact their customer care department. You may also like other return policy articles like Staples or CVS.

Filed Under: Return Policy

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Refund Policy

Does Costco Sell Stamps

Does Costco Sell Stamps? Know How To Purchase Stamps & Other Postal Supplies

January 30, 2023

What Aisle is Certo in Walmart

Where is Certo in Walmart? Find the In-store Aisle

January 29, 2023

Does Dollar General Sell Stamps

Does Dollar General Sell Stamps? Packing Supplies, Shipping Services & More

January 28, 2023

What Aisle are Heating Pads in Walmart

Where are Heating Pads in Walmart? Aisle Number and Other Details

January 27, 2023

Does Rite Aid Sell Stamps

Does Rite Aid Sell Stamps? Here is What You Should Know [2023]

January 26, 2023

Most Popular Brands

  • Walmart Return Policy
  • Target Return Policy
  • Zara return policy
  • Home Depot Return Policy
  • Costco Return Policy
  • Lowe's Return Policy
  • Ikea Return Policy
  • Nordstrom Return Policy
  • Sephora Return Policy
  • Macy's Return Policy
  • JCPenney Return Policy
  • Bed Bath and Beyond Return Policy
  • REI Return Policy
  • Petsmart Return Policy
  • Marshalls Return Policy
  • Autozone Return Policy
  • Dillards Return Policy

Copyright © 2023

  • Work With Us
  • Disclaimer
  • Privacy Policy
  • Sitemap