Did you just realize that the shirt you bought from Hollister isn’t the right one for you? Well, then you are just on the right page to know more about the Hollister Return Policy. If you are not satisfied with any product from them, we will tell you how you have to return the product to the store. In this article, we have tried to include everything important about the Hollister Return Policy. Kindly read the entire article, apart from the rerun policy, we have also included the refund and exchange.
About Hollister Return Policy
Hollister is a famous brand that sells apparel worldwide. The Hollister Return Policy states that you have to return products within 30 days of purchase for all other countries and 60 days for the USA. According to the policy, you have to return the items within the stipulated date mentioned. While returning the products make sure to follow the terms & conditions for return. Below are some points which you have to follow if you wish to return any item from the store.
- Take the goods to the store within 30 days (60 days for the USA).
- Do not wash the apparels or remove any tags from the tags.
- Gift cards cannot be redeemed for cash.
- You must present the receipt.
It is mandatory to follow the basic terms of the Hollister Return Policy. However, if you seem to lose your receipt or tags, you may talk to the store manager and get some solution for the issue.
Types of return
You have two ways to return your product, by mail or in-store. Just like the ways of purchase, you can return the items, also if you bought from a merchandise seller you can directly return it to him. So in this paragraph, we will discuss the ways of returning a product to the store.
In-store Hollister Return Policy
You can return your products if you are not happy with it directly to a store near you. If you have purchased it from a store, you can surely return it to the store. For this return, you first have to comply with the basic rules as stated above. Apart from those few terms, you also have to take care of a few more factors like:
- Take the product to store within the stipulated date and time which is 30 days for every other country while 60 days for the USA.
- Pack the item properly and take it to the store.
- Remember to carry the tags that came with the product.
- Also, carry the receipt.
Once the store confirms, you will be initiated with a refund at the store. The refund will be credited in your account through which you had made the payment. If you made a cash purchase, you have to provide the details then.
For returning products purchased online, you have to get the prepaid shipping labels. Moreover, you can also choose to return online purchases at a store. All you have to do for online purchases here is to print out the purchase receipt and carry it with the product to the store. Now for initiating an online return, you will have to take the following steps:
- Firstly, you have to log in to the online site from where you made the purchase. If you purchased from the Hollister store, here is the direct link.
- Once you log in, go to the order section and select the item you wish to return.
- The store will also initiate the return process from here.
- Answer the questions to why you want to return the product.
- You will be sent shipping labels.
- Pack the item properly with the tags and the receipt. Stick the labels and keep one with yourself.
- Mail it to the store.
Once the store receives your product, you will be initiated with a refund. The refund will reflect in your account within 7 days of return. Make sure to follow the parameters of return and it will not be an issue.
Hollister Refund Policy
Refunds will be provided as soon as the store receives your product. It will take about 7 days to reflect in your account. The amount will be provided in the account from which you made the purchase like, a debit card or credit card. Refunds on gift cards are not possible. The shipping and handling charges will be refunded only if the store has delivered you with the wrong product. In any other case of returns, the shipping charges will be deducted from the refund amount.
You will receive gift card points in your store credit only.
Hollister Exchange Policy
If you have purchased the wrong size, color or style, you have the option to exchange your item. It is not always necessary to return the product. The Hollister Return Policy also provides exchange options. You have to mention during the return and exchange options what you want and provide the reason. The store will ship the proper item you wish to have if it is in stock or give you a refund. You can also walk in a store and tell them that you wish to exchange the product.
If the store has shipped the wrong item or product to you, you will be given exchange without shipping charges for the second time as well. However, the exchange will only be possible when the item you wish to have is in stock of the store.
Links to related articles
- Apple Return Policy | Understand Product Wise Policies
- Dollar General Return Policy | Explained in detail
- Uniqlo Return Policy | The Various Important Aspects Highlighted
Online purchases cannot be cancelled once the order has been shipped. It might take 5-8 working days depending on your location. Yes, there will be some amount of shipping charges which will be added to your cart total only.
Can I cancel my order?
How soon will I receive my product?
Are there shipping charges?
Online purchases cannot be cancelled once the order has been shipped.
It might take 5-8 working days depending on your location.
Yes, there will be some amount of shipping charges which will be added to your cart total only.
This is all about the Hollister Return Policy from our side for now. According to our research, we have put together all the important information about this topic. We sincerely hope this article was helpful to you somehow. We have explained everything we found important, but if you feel we missed out something do let us know in the comments below. Here we have tried to include all right from the Hollister Return Policy to the exchange and refund policy of the same. Thank you for reading and we look forward to your feedback.