Home Depot is one name that often comes to our mind when we want to shop items for home improvement. It is indeed one of the largest retailers in the home improvement section in the United States of America. From power tools to furniture and kitchenware you would have everything under one roof. While decorating homes, have you chosen items randomly and then found them to be the wrong choice? But there is nothing to worry about as the home depot cancel order process is quite simple and easy. Knowing the cancellation order process would help you enjoy a hassle-free shopping experience.
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Home Depot Cancel Order Details
HomeDepot values its customers and always makes an effort to deliver its items in the shortest span of time. As soon as your order is successfully placed the Home Depot packing associates goes forward with your order. So it’s best to decide as soon as you have placed your order if you want to cancel it.
Home Depot Cancel Order Process
Home depot cancel order process varies according to your order type and the shipment stage it is in. They allow their customer to cancel their order anytime between 45 to 72 hours depending on the order type. Let us know the order types in detail to get a brief idea about the cancellation method.
Delivery / Ship to Home Orders
If your order is placed as a ship to home order, then you get 45 minutes after the order is placed to cancel your order. You may choose to cancel the order partially or as a whole. To process the home depot cancel order process in these cases you have to just
Login to your account and go to the orders section. From there you can cancel your order. However, it must be remembered that any item where you have partially or fully used a gift card as a payment option cannot be cancelled by you. For that, you have to contact the customer support team and get it done within 45 minutes after the booking.
In case of purchase through a gift card, you have to call them on 1-800-430-3376. As proof of purchase, you must make the original bill payment slip with you as they will verify the payment before cancellation.
Buy Online Ship to Store
If your purchase is made online and you would pick it up from the store then also you get 45 minutes to cancel the order. The process is the same as the ship to home orders where you can cancel your orders from your account. And for payment with gift cards, you have to contact customer service. Online customer support can be reached 24 hours a day and 7 days per week.
Buy Online Pick Up in Store
For purchases made Buy Online Pick Up in Store, you can log in to your account and click on the cancel button option to cancel your order. However, there are certain conditions that must be fulfilled before your cancellation request is accepted.
- The order must not have been partially or fully paid by a gift card.
- All the items that you have ordered must be picked from one store only.
- The order should not be a combination of delivery and pick up.
- All items purchased must fall under Buy Online Pick Up in Store category.
Buy Online Deliver From Store
For these types of orders, you cannot place a cancellation request all by yourself. You need to contact the customer support team mentioned earlier and get the order canceled.
For Appliances Order
If you have ordered an appliance and look forward to canceling it, then you have to contact their customer support team. Your order can be canceled 72 hours prior to delivery. You may contact 1-877-946-9843 to cancel your partial or full appliance order.
What If I Want To Cancel My Order After Time – Limit?
Home Depot values customers and has strict rules for Home depot cancel order process. After 45 minutes and in some cases 72 hours prior to delivery no cancellations would be accepted. You must go through the order process to know the exact time limit to cancel your order. If cancellation is not possible, initiate a return on Homedepot.com.
Home Depot Cancel Order Refund
Once the cancellation request is accepted, Home Depot immediately processes your refund. They do not charge any cancellation charges. However, it may take 2-10 additional days to reflect the order value in your original mode of payment.
Now you must be aware of the entire Home depot cancel order process. So, we would recommend you make your cancellation request fast. After the time limit is over, no cancellations are entertained by HomeDepot. But, if you have somehow missed the time limit, there is nothing to worry about. You can always place a return request. Furthermore, if you are an Apple user then you’d surely want to know does Home Depot take Apple Pay?