Home Goods is one of the go-to places to buy all sorts of home essentials. But if bought something that doesn’t quite suit your home, then returning it becomes necessary. For that, you must know about the Home Goods return policy. So if you are having second thoughts about the purchase you made from Home Goods, then this will simply make the return procedure easy. We have also included the Home Goods refund and exchange policy.
What is Home Goods Return Policy?
According to the Home Goods return policy, you can return a product within 30 days of the original date of purchase. The return policy of Home Goods allows you to return both in-store and via mail. However, they also mention some exceptional items for which returns are not acceptable.
Can I return Products At Home Goods After 30 Days?
Yes, though not recommended, yes you can return products at Home Goods after 30 days. the product should be in good condition and the original receipt must be present.
Are Home Goods Returns Free?
No, the return shipping fee and handling charges are non-refundable and hence need to be paid by the customer.
How to Return at Home Goods?
According to the Home Goods return policy, the product is only eligible for a return within 30 days of the original purchase date. The product you wish to return should be in its original brand new condition.
Home Goods Return Policy by Mail
Home Goods allows its customers to return merchandise purchased online through their return by mail option. This could be done within 40 days of the original date of purchase. However, due to the COVID-19 pandemic, the return process might experience some delays. Home Goods reserves the right to decline any return or exchanges based upon their verification system. In addition, customers cannot return merchandise online if it was originally bought from the Home Goods store.
Home Goods Return Policy In-Store
To return a product, you can simply locate the nearest Home Goods store through the Home Goods Store Locator. You can return simply bring the product to the nearest Home Goods store and request a return. The store will not accept the return of any merchandise that is used or is in an unsellable condition. Therefore, if you are planning to return any apparel, then make sure that it has not been washed or used.
Make sure you bring the original purchase receipt along with the product. However, in case you misplace the original payment receipt then don’t worry.
Home Goods Returns Without Receipt
As a customer, if you wish to make the return process quicker, then you must bring the original payment receipt along with the product. However, if you fail to bring the original receipt then you’ll need to bring a valid ID photo along with the name, signature, and address.
Extended Holiday Return Policy
Some retailers do provide extended returns during November and December. The Home Goods holiday return policy is slightly different from its standard return policy. According to the Home Goods holiday return policy, purchases made between 10/10/2021 and 12/25/2021 are eligible for a return through 1/25/2022. For other purchases made before or after the specified period, a normal return policy will be applied.
Home Goods Return Policy Exceptions
There are some exceptions to the Home Goods return policy. You must make sure that you are aware of these exceptions before requesting a return for a product at Home Goods.
- You cannot return an item online if it was originally purchased from the store.
- Items that are sold above $1000 cannot be returned.
- Handbags that are over $499.99 cannot be returned.
- Items such as Long occasion gowns, opened beauty items, etc are not eligible for a return.
Home Goods Exchange Policy
According to the Home Goods return policy, you can exchange a product within 30 days from its original date of purchase. You can only request an exchange for a product if it is in brand new condition. It is always advised to bring the original receipt when going in for an exchange as it will make the exchange process easy and quick. However, if you misplace the receipt, make sure to bring a government issues valid ID with you.
Home Goods Refund Policy
According to the Home Goods refund policy, you will get a refund on the product returned within 30 days of the date of purchase. If you return an item after the given period then you will receive a refund in the form of Gift Cards. The refund process will start after they check if the return is valid or not.
Home Goods COVID-19 Response
Home Goods have taken many precautions to create a safe atmosphere for their customers and workers. Following are the step taken for precaution at the store.
- They do not allow more than a certain number of customers at a time.
- Maintaining proper distance by limiting the number of customers at the same time.
- Masks are made compulsory for everyone at the Home Goods store.
Frequently Asked Questions
What is the Home Goods Customer Care number?
The customer service number of home goods is 18008880776.
Time of returning the product is?
According to the home goods return policy, you can return the product within 30 days from the date of purchase.
Would I able to return/exchange used product at Home Goods?
As per the terms and conditions of home goods you cannot return or exchange used products.
How much time refund procedure takes?
After the inspection of your product refund process will take 10 days.
Does home goods provide the online return?
For now, home goods do not allow or provide online return access.
Also, Keep In Mind!
Most of the merchandise is subject to the 30 days Home Goods return policy. Both online and store retuns are available. You must know that you can return an item purchased from a Home Goods store to a Home Goods store only. In other words, you cannot return an item purchased from Home Goods to its sister companies (which are Marshalls and T.J. Maxx).