Fashion Nova is a renowned, international lifestyle brand that aims to provide the most stylish clothes at your doorstep. We all love to buy our favorite products both online and offline. But what happens when we realize that our online order needs to be cancelled. Are you aware of how to cancel a Fashion Nova order? If not, there is nothing to worry about, it is always advisable to know the cancellation policy well before we process the order.
How To Cancel Fashion Nova Order?
Cancelling orders at Fashion Nova is very simple and easy. It can be done both online and by contacting their customer service. However, one must not take too much time in deciding whether to cancel orders or not. After the package is shipped, no cancellations are entertained by Fashion Nova. Let’s take a look at how to cancel fashion nova order process.
How To Cancel Fashion Nova Order Online?
Once the order is placed and you wish to cancel it, you can just follow the below-mentioned steps to complete your fashion nova cancel order process.
- Login into your fashion nova account
- Go to your profile.
- Open the order section
- Select the purchase you want to cancel and click on it.
- An order cancellation mail will be sent to you.
By following the fashion nova cancel order process, you can easily cancel your order online. But after the product is shipped, the cancel button is not clickable. Under such circumstances, you can only contact their customer service and request a cancellation. Another alternative to this is to request your cancellation through email. Although this is not an instant process.
How To Modify Fashion Nova Order Online?
Most of the orders cancelled online are due to the lack of options for order modification, however, fashion nova gives you an option to modify your order before it is shipped. The following modification could be done, to a limited extent
- The shipping or billing address mentioned wrongly can be edited.
- You can add or remove more items from your order.
- The colour & size of the products ordered can be altered.
- Discount codes can be applied
- Cancellation request can also be submitted
- And also change the delivery method.
Can I Cancel the Order After It is Shipped?
Orders once shipped cannot be cancelled online. You can only request customer care or send them an email. If they are unable to process your cancellation request you can always receive the product and then return it to get full refunds. Fashion Nova return policy would help you to understand the return process in detail.
How To Get Fashion Nova Order Refund
Once the cancellation request is accepted, your refund process is automatically initiated. Fashion Nova generally initiates online and in-store credits as a refund for cancelled orders. However, if your order was cancelled due to the following reasons, only then fashion nova will refund you back in the original form of payment.
- Orders cancelled by fashion Nova
- One or more of you sold out when your order was processed.
- Items that are damaged, defective or incorrect.
Fashion Nova takes 2-5 days to process your refund and it will reflect on your account within 10 business days. Purchases made through gift cards will be refunded in the form of gift cards immediately.
Also, Keep in Mind
Now that you know how to cancel a fashion nova order, you must be fast when you want to cancel your order. The fashion nova cancel order process can help you make an online cancellation request. Once the order is shipped the cancellation process would not be processed online. Another best option if your order cancellation is not available is to start a return with Fashion Nova.