Stockx is a premium online marketplace for a wide range of products. From sneakers to various electronic gadgets, handbags and watches you would find everything under one roof. Stockx is well known for its “honour the trade ” motto, where buyers need to respect their decision of buying. But do you know how to cancel Stockx orders? Well, sometimes we place a wrong order and cancel the order is the best that can be done. There is nothing to worry about. In this article, we will cover in detail how you can cancel your Stockx order.
How to Cancel Stockx Order?
Cancelling orders from Stockx is not an easy process. Thus knowing how to cancel stockx orders would help you to save more. The entire system of Stockx works on a bidding platform and once you win the bid, the money is automatically deducted from the account. To make buying a great experience for their customers they follow a no-cancellation policy. So it is always advisable to think twice before pressing the buy button.
Why Stockx Won’t Cancel Your Order?
Stockx has an automatic order creation process where the seller lists the item he wants to sell at a price and has a binding to deliver the product to whoever buys it through the StockX platform. Once the bid starts, the seller activates the buy now button. Once the buyer confirms the product and clicks on “buy now” a contact transaction is immediately generated and the transaction value is deducted from the bank account. All these processes are automated in nature so that no manipulation could be done. Thus to ensure transparency in this entire buying process, Stockx offers no cancellation on products once purchased.
Exceptions To Stockx Cancel Order
Once your order is placed, you cannot cancel the order, but for a genuine reason, you always contact their support team and email them your concern. This needs to be done before the product is shipped from the seller. If they find your concern to be genuine enough for cancellation, they may accept it and you may be charged with a flake fee, i.e. a penalty for your unreliable purchase as per Stockx cancel order policy.
Can I Get A Refund From Stockx?
Yes, you can get a full refund from stockx if the seller fails to deliver your product within the mentioned time frame. According to StockX terms and conditions on StockX cancel orders, sellers must deliver the item within 2 business days. Upon failure to do so they will have to pay a penalty fee or can even get their accounts suspended.
So, under normal circumstances, returns and exchanges are not accepted at Stockx. You won’t be able to get a refund if you have received the product within the delivery timeframe. To know more, read the return policy of Stockx.
What to do with the Wrong Order?
Often while buying we forget or get confused with our shoe sizes. You may have placed an order and just realized that the sneaker would be too small or large for you. According to the terms and conditions on how to cancel stockx orders, where a genuine mistake has happened and you are unable to place a cancellation, you can always contact their support team and request them for cancellation. This request can only be done before your order is shipped. If shipped, you have to receive the product and reselling the shoe back at stockx is your best option.
Also, Keep in Mind
Now that you are aware of how to cancel stockx order, you must know the importance of the buy now button. We understand that bidding requires the use of fast fingers. But You must think twice before you bid in stockx, as stockx cancel order is not possible. But as a buyer you can always request them for cancellation for genuine mistakes made during purchase. Also, you can go through the Stockx return policy to know more ways of requesting returning items.