HP has a wide range of products from Desktops, Laptops, Printers, and other Accessories. If you wish to shop at HP then you can do it online or visit the store. While placing an order you might make the mistake of adding on the wrong product or other details. This could be solved by knowing the HP cancel order procedure. Go through this complete guide to know how to cancel HP order.
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HP Cancel Order
Hp has a 1-hour cancellation policy that applies to all merchandise. You will have to request HP cancel order within an hour otherwise it will get rejected. The simple 3 steps of canceling the order make the process user-friendly. The associates will review the request before confirming it and reply after an hour through text or email.
How to Cancel HP Order?
HP allows its customers to cancel their purchase after it is placed. But do remember it is only possible prior to the shipping of your order. There are two ways by which you can request HP cancel order:
Log in to your HP account and go to order history to access the purchase details online.
Go to My Orders and select the item which you want to cancel. Click on the “Cancel Order” while notifying them about the reason behind your cancellation.
Once you process your cancellation request, the associates will review and examine it before accepting it. However, HP will take an hour to get back to you. You will receive an email confirming the cancellation after verification.
Contact Customer Centre for Cancellation
If you’re facing issues with cancellation and are not able to log in then you can contact customer services. They will ask you to provide your name, order number, date of order, and contact number. Once they verify the order and its details, they will process your cancellation request.
What If I Cannot Cancel My Order?
Order cancellation will be difficult once your item is processed or packed. If you miss your cancellation period due to any reason, you have the option of returning it to HP. Once you receive the item you can immediately drop in your return request. Simply check HP return policy guide to check the procedure for returning an item.
Can I Modify my Most Recent Order?
Unfortunately, you cannot change your order once it is submitted. No matter how minor the change is HP will not modify your order. However, you have an option of canceling your order within one hour of placing it. After making your desired changes you can submit a new order.
Can HP Cancel my Order?
HP can occasionally cancel your order during processing. Here are some examples of why HP cancels your order.
- If payment is not successfully executed
- Item is currently out of stock
- Your purchase is against the trade compliance
Note: If your order cancels automatically, you can get in touch with HP customer service or visit HP.com to place a new order.
HP Cancel Order Refund
Once HP verifies your canceled order, they will start the refund process and notify you about the same through email or text. The refund process after cancellation is done within 1-2 business days. Mostly this depends on your bank’s processing period. It might even take 3-5 days for it to appear in your account.
Also, Keep in Mind
We hope our guide on HP cancel order was easy to grasp. If you accidentally placed the wrong order, you can call the customer support line right away and ask to have it canceled.
Please leave a comment with your query if you have any doubts about how to cancel your purchase order, and we will do our best to assist you.