Buying kitchen appliances can be a tough call, Kitchenaid is the best one-stop place for you to buy all kitchen necessaries. If you are wondering how you can return an item you didn’t like, this is just the right article for you. Our topic for today is the Kitchenaid Return Policy. We have gathered all the information about this return policy for you under one roof. Apart from the Kitchenaid Return Policy, you will also know about the exchange and refund policy of the same. Moving on the next section will brief you about the Kitchenaid Return Policy first. It will then be followed by the ways to return your product for a refund or exchange.
About Kitchenaid Return Policy
One of the famous kitchenware brands across the world is Kitchenaid for their quality goods. But somehow if you are not satisfied with something you recently bought, the return policy allows you 30 days. You have the flexibility to return your product within 30 days of purchase. For returns, you have to follow a few terms of the return policy which we will mention just below. Once you are sure that you abide by the terms, the return process will not be an issue.
- If you return the product within 5 days, no shipping charges will be deducted.
- Returns are possible up to 30 days from the purchase.
- You must provide the purchase receipt during returns.
- It must be in the original condition when you return.
- You can exchange partly damaged products.
Now all you have to do is return your product, once it reaches the store you will get a refund. Hence the section below will tell you the ways to return your product.
Methods to return
You can either purchase your product online or directly from a store, the same applies to the returns. One simple way is that you can call the Kitchenaid Return Policy customer care and tell them the serial number of your product and they will help you with the return. Or you can just choose to follow what we have suggested here. Since returns are to be made either online or in-store, we will discuss both these ways in detail one by one below.
Online Kitchenaid Return Policy
For any purchases made online, you have to initiate the return process online. You have to send the product to the store’s address before 30 days of purchase. Once the store receives the product, it will initiate a refund. So here is what you must do for returning your product online or by mail as per the rules of Kitchenaid Return Policy:
- Firstly, you have to visit the online site of the store.
- Log in into the account from where you made the purchase and go to the order section. Get the direct link here.
- Select the product you wish to return.
- Provide a reason for returning the product, and proceed.
- You will be given shipping labels, get a printout and stick the shipping slips.
- Pack the product in its original packing and stick those slips.
- Remember to keep all the papers like warranty cards and user manual with the product.
- Mail the item to the store’s address.
After you have mailed the product, sit back and relax. Once the store receives your product, it will initiate a refund. The refund will take around 7-10 days to reflect in your account.
The other way to return your product is to reach the store with the product you want to return. Remember to take the product within 30 days of purchase in the original condition. Also, carry all the relevant papers that came with the product and make sure not to take back any used product. You will be provided with a full refund including the shipping charges unless the store has delivered you with the wrong product or a defective item. More about the refund policy below. You can choose a cash refund here if you wish to.
Kitchenaid Refund Policy
The Kitchenaid Return Policy states that as soon as the product reaches the store, the amount will be credited to your account. However, it will take around 7-10 days to reflect in your account. The credit will take place in the same manner you had made the purchase earlier. You can opt for a cash refund in case you go to the store for a return.
You will receive full shipping refunds if you return within 30 days if the product is not correctly delivered.
Kitchenaid Exchange Policy
Apart from returning the products, if you seem to have got the wrong item delivered or a damaged one get a replacement. The Kitchenaid Return Policy also provides an exchange policy for such cases. Gift cards are also not eligible for returns, the amount will only be credited to your store credit for later use. If you are exchanging your product for some other reason, then the shipping charges will not be refunded.
There are certain exceptions to the Kitchenaid Return Policy. Products you buy during a sale event or on the festive season might not always be accepted for a return. You might have to contact the store for more details on such. Exchanges will only be provided if the store validates your item as such. Some of the items like parts of the kitchenware products can also be exchanged if you received a damaged one or an incorrect one.
Links to related articles
What is the customer care number?
You can call on 1 (800) 541-6390 for any enquiries.
What is the main shipping address?
You can send your products back to the original store if it is near you on this address KitchenAid Attn: Returns/Internet Orders 1701 KitchenAid Way Dock 10 Greenville, OH 45331.
Can I get a refund if I have lost my receipt?
All receipt-less returns will be provided with a store credit if not within 30 days of return.
This is all about the Kitchenaid Return Policy from us at this point in time. We hope this article was helpful to you and you could make use of the information we have provided. According to our research, we have provided all the necessary details about the Kitchenaid Return Policy. Apart from that, we have also told you about the refund and exchange policy here. If somehow, we missed out on any detail about this topic, do let us know in the comments below. Thank you for reading this, also go through our other articles above.