Worried about returning goods to Kohls? Then let your brain free of tension as we have covered today’s entire topic on Kohl’s Return Policy. Also, we will be discussing their exchange and refund policy. Know answers to questions like how many days it will take to get your refund back after the return, can you get an instant refund? How much refund will you get? Are you eligible to get a return? etc. Easy steps to return your goods at Kohls.com or Kohl’s store. Let your all doubts get clear through our small FAQ section at last. But first, what is Kohl’s Return Policy all about.
About Kohl’s Return Policy
Kohl’s allows you a huge amount of time of about 180 days to return your product. Just every morning see your product and on the 179th day, you can return or keep your product after your decision. But remember 180 days return is valid for all other products and items except the electronic premium items, they must be returned within 30 days of purchase.
Now some conditions for return according to Kohl’s Return Policy,
- The items must be returned in the SAME condition as they were delivered to you.
- The packaging must be as perfect as it was in the original one.
- The items and products should not be damaged.
- You must keep it with utmost care to return.
- You must have a valid receipt or purchase slip.
- All the parts that came along with the product should be present including the information and guide booklet.
These are some conditions you must not forget to get a return. These rules are valid for all general items available at Kohls for a return. Therefore, For electronic premium items and some other items, Kohl’s has some exceptions over discounts and coupons.
Kohl’s Return Policy – Exceptions
Now some other exceptions described in Kohl’s Return Policy, items including electronic premium items are not eligible for discounts and coupons. Hence, this means you may not get any discount on these items. Although you will still earn Kohl’s Cash and Yes2You Rewards if you buy these products. Also, you can redeem these rewards and cash and use them to buy other goods on Kohl’s online store.
Some of the exception items and categories are premium electronic items, athletics, sunglasses, branded (Kohl’s), consumables, toys, sports, beauty & makeup, etc.
Sometimes Kohl’s has its Special Holiday Return Policy, during this policy is active you can get a longer time period to return electronic premium items. So stay updated with the site and take advantage of the policy.
Kohl’s Covid-19 Response
Due to the pandemics Kohl’s decided to close their store till the government guidelines to reopen the store. They are trying their best to serve people and so the people can use Kohl’s.com for buying any item and they will ship to you. Due to this situation, the time period for the return policy also increased. As you know that the return policy is for 180 days but due to covid-19 you can return the product within 30 days after the store gets opened.
Kohl’s Return Methods
You can return your goods at kohls by many different methods. You can return online products in a store or by mail. Instore purchases are returned only in their store.
In-Store Purchase Returns
If you bought the item from Kohl’s store then you cannot return it by mail, you have to return it to their store only. If you have an original receipt you can have a refund or exchange quickly without any difficulties. Without an original receipt, Kohl’s will verify your return request and then take up some possible actions. To know more about the same visit Kohl’s Return Policy page here.
Online purchase – Return via mail
As the world is moving the digital majority of people opt for this method as it provides more convenience to them. Means who want to just waste their energy and visit the store to return your purchase when you can do it with just a few clicks at home on your computer, laptop, or mobile.
Here are the steps to return your online purchase via mail,
- Click here to log in to your Kohl’s account.
- Reprint your packing slips from Kohls.com.
- Fill up the return form and take out a print of it.
- Pack your item properly, recommended that you pack it like the new one.
- Stick both of these documents with your packaging.
- Select the date and destination, it will be filled by default automatically according to your history.
- finally, send your package.
Easy wasn’t it. These were some simple steps to return your online purchased goods online via mail. Further, if you want to return it to the nearest Kohl’s store. Don’t forget the initial points of Kohl’s Return Policy which was discussed above, it will help you to get a full refund.
Online purchase – Return In-store
No matter what you think about online returns but the in-store returns are considered the quickest and easiest way to return your product. You just need to bring the item which is to be returned along with the purchase slip to the nearest Kohl’s store. After that, all the further procedures will be carried by their customer care. Also, the refund process becomes easy and quick with this method. In case you lost your purchase slip you can reprint it from Kohls.com.
Now if you don’t know how to reprint your purchase slip from Kohls.com then our next topic is all about it.
Reprint your purchase slip
The purchase slip is the physical proof that says you had bought your product legally from Kohls. But if you have lost it then don’t worry you can print the other one from Kohls.com. Printing the purchase slip is available on Kohl’s desktop site only. It is unavailable in their app or mobile version.
- Log in to your Kohl’s account.
- At the top of the page, click Account and select Purchase History from the drop-down menu.
- Click the Order/Receipt.
- Click on the printer icon next to the tracking number, under the items shipped section.
Done. Don’t forget to connect your printer or it is not gonna print. If you don’t have the printer then visit any xerox store near you and follow these steps. Till now the whole topic was about Kohl’s Return Policy, further, we will check out its exchange and refund policy.
Exchange & Refund Policy
Kohl’s will give a replacement or even a refund if you have an original receipt of the purchase you made. However, in some cases, you will have to accept a replacement if the item is used or is not eligible for a refund. On average, your refund will take up to 14-15 days. In this much time, your refund will arrive in your bank account, but it may take up some time to display in your account according to your bank’s processing speed. If you have purchased Kohl’s cash and rewards then as stated in Kohl’s Return Policy your refund will be directed to your bank account and an equivalent amount is deducted from your Kohl’s rewards/cash.
FAQ’s on Kohl’s Return Policy
Can you return worn shoes to Kohls?
Yes, but you may be charged depending on the condition of the shoes.
Is Kohl's an Amazon drop off?
Amazon returns at Kohls. Now Kohl’s will pack, label, and send your return to Amazon on your behalf.
Can you return something to Kohls without a receipt?
Yes, but you have to settle with a replacement and will not get a refund without the original receipt.
What is the time period for returning the product?
Kohl’s allows you a huge amount of time of about 180 days to return your product.
In how many days will I get my refund back?
On average, your refund will take up to 14-15 days.
So this was all about Kohl’s Return Policy. Till now your all doubts must have been clear about kohl’s and its policies. We have also discussed some extras about how to reprint your purchase slip and faqs. You can ask questions in the comment box if you have found any problem with today’s article. Your questions will be added to our FAQ’s so that it can help others with similar problems. Also, check out the return policies of Samsung and Southwest Airlines. Don’t forget to leave your feedback, it helps us to improve our content.