Sometimes, it happens that we don’t like our purchase once we return home. In such a case it is beneficial if you can make a return. Now making a return is easy when you have the information. If your purchase was from LensCrafters then we will help you with the details. The Lenscrafters return policy allows its customers to return a product without any hassles. To successfully make a return, we have also included what you need to do after a return as well.
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What is Lenscrafters Return Policy?
If you are not satisfied with your Lenscraft purchase, then you may use the Lenscrafters return policy. Under which you are allowed 30 days to make your return. The return policy of Lenscrafters also states that you must make a return with the original purchase receipt and the product should be in its original condition without any damage.
Can I Return Used Glasses At Lenscrafters?
As long as the glasses are in resalable condition and have not been damaged or scratched, Lenscrafters will accept your returns.
Are Lenscrafters Returns Free?
Yes, Lenscrafters returns are free. You don’t have to pay for the return shipping cost.
How to Return at Lenscrafters?
According to the Lenscrafters return policy, you can return a product either in-store or from the official Lens Crafters website. To return eyewear purchased online, you can return a product via mail. However, for an item purchased online, you can request a return by simply visiting the same store.
Lenscrafters Return Policy Online
To return the purchased product online you can visit the official Lenscrafters website and request a return. For that, you are required to fill out a return request form. Once you fill out and submit this form, you will receive an email within 48 hours. The email will have a prepaid shipping label. Once you receive the email, follow these steps for a successful return.
- Get the return shipping label printed.
- Pack the product in its original box and attach the shipping label.
- After that, simply return the package via any preferable shipping company.
Lenscrafters Return Policy In-Store
For purchases made in-store, you can simply request a return for your eyewear product by following these simple steps.
- Bring the product back to the same store you originally made your purchase from.
- Make sure that the product is in its original and undamaged condition.
- Don’t forget to bring the original purchase receipt.
- After that, a Lenscrafters employee will guide you through the process.
Lenscrafters Exchange Policy
To request an exchange, make sure the product you are requesting an exchange for is unused, undamaged, and without any cracks. According to the Lenscrafters return policy, you can request an exchange for another product within 90 days of the date of purchase. In addition, if you want an exchange for another pair of glasses, then the store will adjust the price if there is a price difference.
Lenscrafters Refund Policy
According to the Lenscrafters return policy, for online returns, the refund will be initiated after they receive and check if the product is eligible for a refund or not. You will receive the refund to your source of payment. Moreover, once they initiate a refund, you will receive a confirmation email from the company. However, for in-store returns, you will receive an immediate refund. Whereas the online refund process might take 7-10 business days after they receive the product at their warehouse.
Lenscrafters Covid-19 Updates
Here are the steps were taken by Lenscrafters to prevail over the safety of the customers. As they are highly worried about their employees, they made masks compulsory along with proper sanitization.
- Doctors and associates work with complete protective equipment.
- All the associates including doctors sanitize and wash their hands before interacting with any customer or patient.
- Sanitizer and wipes are made available for everyone.
- The store is cleaned throughout the day.
- Moreover, social distancing is also maintained between the customers at the store.
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Frequently Asked Questions
What is Lenscrafters' Customer Care number?
Lenscrafters customer care number is 1-877-753-6727. Monday to Friday from 8 am to 9 pm and Saturday from 9 am to 7 pm.
Where can I mail to Lenscrafters?
You can send mail to Lenscrafters at Lenscrafters, Inc. 4000 Luxottica Place, Mason, OH 45040.
Online purchase item can be returned to the store?
For that contact Lenscrafters customer care number on 1-877-753-6727 and know about the information regarding online return at the store.
In how many days can we return the product?
If you are not happy with the product then you can return it within 30 days of purchase.
How much time can be expected for refund?
The refund process will take 7 to 10 business days after receiving your product.
Also, Keep in Mind
This was all about the Lenscrafters return policy. However, there are some key aspects of the Lenscrafters returns that you must know as a customer. Please note that when requesting a return for a pair of Ray-Ban Stories, customers must call the customer care number. The Lenscrafters customer care executive will guide you through the process. In addition, if you have any queries regarding the returns, then you can also use the provided live chat option or can call Lenscrafters on the provided number. We hope the information was useful to you. You can also check out our other articles like Petsmart return policy and Barnes and Noble return policy.
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