You often find yourself at a crossroads when you buy a product and that product disappoints you. In that case, you will need someone to make things or your decisions a little easier for you. That is exactly our intention to guide you with our information on Macy’s Return Policy. Our content will show you what exactly will happen when you choose a particular path. Compare your pros and cons in advance. Read ahead to know more about this article.
This article is all about Macy’s Return Policy and the aspects related to it. The aspects include Macy’s Exchange Policy, Macy’s Refund Policy, and also the exceptions on products that are not eligible for a return. Let us not waste much time and start discussing the famous store of Macy and all about its Return Policy.
What Does Macy’s Return Policy Say?
Macy’s Return Policy is a very detailed policy because they have placed a return policy on every category of their products. In general, Macy gives its customers 160 days time-period for returning products that unsatisfied them in any manner.
Apple Products – When you buy an Apple product remember you have only 14 days to return your Apple smartphones and 30 days for other Apple products. You can return your product to those of Macy’s stores that sell Apple products.
Dresses – Macy states if you are not happy with your dress you can return it for any reason. The conditions are you must return it with the original receipt, it should be in a saleable condition. Most importantly within 60 days, you must make your return.
Furniture – When you purchase furniture from Macy. You must let the store know about your return intentions within 3 days. After this Macy will give you 60 days to schedule your return. The condition should be the same when you bought the furniture and it will be assessed before Macy accepts your return. They will also assess a 15% re-stocking fee.
Home Accessories – You cannot return these items to the store. You will need to contact customer service within 30 days and let them you want to return along with your return you will be charged a 15% re-stocking fee.
Personal Care – If you have your product in the original condition and also in a saleable condition then you can return it for any reason under 60 days period.
These were the general categories of items that customers buy and have difficulty returning. If there is any category we missed please go to Macy’s customer service page or simply click here and be redirected to the page.
Macy’s Covid-19 Response
For Macy’s, the well-being of their workers and the customers come first and so they took out many precautions so that they can feel safe. There are many measures taken by Macy’s to prevent all of them. Here is some of Macy’s covid-19 response.
- Colleagues have to wear the face mask compulsory.
- Hand sanitizer is made available for colleagues and customers.
- The cleaning procedure has been increased.
- Mask must be worn all the time by customers and colleagues.
- Minimum social distancing is maintained between all the customers and workers.
- Air ventilation in the store has been increased.
- That service that require closed contact has been suspended.
What Does Macy’s Exchange Policy Say?
First of all, Yes they do provide exchanges on your product. Macy’s Exchange policy and Return Policy are very much connected and you will not find any hindrances once your return is accepted. Why? because when your return is accepted you can either exchange your product with the same product or you can ask for a refund now refund will have another process of itself. If you want to exchange it will be using up a negligible amount of your time. Remember to return your product within the terms and conditions applied to your product and you will be making your exchange in no time.
What Does Macy’s Refund Policy Say?
A refund Policy is an alternative in case you don’t want to exchange your product. Now, Macy’s Refund Policy is also categorized just like Macy’s Return Policy. Have a look.
Give any proof of your purchase like an original receipt, the credit card you used to purchase, your return label, or a packing slip. Any of these proofs will get you a complete refund on your product. You don’t have proof? No problem, in that case, you will get store credits on the lowest price of your product within the last 180 days.
Any proof like your credit card you used for your purchase or order receipt or packing slip even return label. All these can be counted as proof and you can get a full refund on your product. In case you don’t have your receipt then you will get store credits on the lowest price of your product within the last 180 days.
This is the case for almost all of the products. You will get your refund in the above-mentioned manner. Even though if you want to do thorough research on all the categories Visit Macy’s Customer service page.
How Will You Return Your Product?
This section will be helpful for those who are confused about how exactly they should return their product to Macy. You will have two options to make your return.
- Go to the store to make your return.
- Mail your return product back to Macy.
Now let us get the details clear about these two methods. To start with when you return your product to any store of Macy. Follow these important points to successfully return your product.
- Carefully pack your product in good condition if not exact.
- All the components of your product must be present.
- Take your original receipt along with you to the store.
If followed, you will complete your return process to the store without any hassle. Now, let us understand how can you complete your return through the mail. These are the important points you need to follow.
- You will need to go to the order history page.
- Print your return label if you don’t have one.
- Schedule your return pick up date and time.
- Pack your product safely.
- All components must be available in the packing.
- Attach the return label on your product.
- A delivery person will come and pick your product on your scheduled date and time.
Once you follow all these steps you will easily make your return through the mail.
Frequently Asked Questions
How Can I Contact Macy's Customer Service?
You can contact them through these numbers. 1.800.BUY.MACY (1-800-289-6229)
Can I return used cosmetics?
Yes. You can return cosmetics which are in gently used conditions.
Can I return perfumes to Macy's?
Yes you can return perfumes to Macy. Make sure you make your return within 180 days.
Can I return online purchases from Macy?
Yes. you can return your online purchases through mail or even to any store.
How Can I Re-Print My Macy's Return Label?
You will need to open your account and go to My Orders to select your order and click on the option of Print Mailing Label.
Is There Any Type Of Purchase Not Shown In My Purchase History?
Yes, most of the furniture and mattress orders are currently not shown in your purchase history.
Let Us Conclude
This brings us to the end of our article. We discussed every component necessary for our article. This will help our readers to understand not one aspect but all aspects of Macy’s Return Policy. It was necessary to mention all this information because they are all connected. This will give you a complete overview rather than an incomplete article.
We will always listen to our readers because we want to improve in any way possible and that will be possible with your comments. Let us know your thoughts and opinions on our comment box below. Even if you have any query you can write to us and we will revert back to you as soon as possible. It would be our pleasure if you all took some time out and recommended our other articles to your friends and family. Costco Return Policy, Groupon Return Policy.