Bought the wrong size? Oh, wait! you have a change of mind. Whatever the reason may be, Marks and Spencer Return Policy has an easy return policy. In this article, we will discuss the Marks and Spencer Return Policy. Here, you will get to know about the refund and exchange policy too. Therefore, if you were looking for ways to return any product to the store you will find a solution right here. Do go through the entire article, you will know what to do and how to return.
About Marks and Spencer Return Policy
Just in case you are not happy with your purchase, you can always return it to the store. The Marks and Spencer Return Policy has an easy return policy which allows you a refund too. According to the return policy, you will have 35 days to return your product. The return date is counted right from the day of purchase itself. You will have to maintain certain parameters to be eligible for a refund.
The points you will have to keep in mind before you wish to return the product is the following:
- You can return your product to the store or by mail.
- Remember to drop in the products to the store before or within 35 days of purchase.
- Kindly keep safe all the tags and papers that came along with the product.
- You also have to show the purchase receipt during the return process.
- Make sure not to cause any damage to the product.
- Bring the product or mail it to the store in its original package.
In addition to this, the Marks and Spencer Return Policy states that you will receive your refund within 7 days of return. Further, we will let you know the returning process. So in the next section, you will know in detail about the return process and refunds.
Marks and Spencer Return process
The return policy allows you to return your product in two simple ways. You can return it online by mail or directly in a store. Both the return methods have 35 days criteria within which you have to return. We will talk about the return process in both methods. Firstly we will talk about online returns here.
Marks and Spencer Online Returns
Marks and Spencer Return Policy states if you have made online purchases, you have the option to return online. Now, we will provide you with all the details about the online process right here. Do read the full article for knowing the entire process clearly.
- Firstly, log in to the site from where you made the purchase online.
- If you have purchased it from the company’s site, you can get the direct link here.
- From there, you have to select the product you wish to return from the orders section.
- Answer the prompted question and proceed.
- You have to provide a reason for returning the product.
- You will be sent shipping labels. Stick the labels to the product.
- Make sure you have packed it properly and mail it to the address then.
- Cash on delivery items will be refunded after the store receives your product.
Therefore, refunds will be given when the parcel has reached the store. The store will provide a refund once it verifies your product through the parameters. The refund will be credited to your account through which you made the payment. It may take 7-10 days to reflect in your account. Now, if you had cash on a delivery item, you have to provide bank account details.
Marks and Spencer In-store Return Policy
According to the Marks and Spencer Return Policy. You can return any item you have bought from the outlet of Marks and Spencer. For any in-store return, just pack the product but do not seal it. Take it to the store along with the tags and price stickers. In addition to that also, remember to take the purchase receipts with the product. A customer care person will assist you with the return and refund process at the outlet. In other words, once you take back the product within 35 days of purchase with the necessary documents, the staff present will help you out.
Above all, the refund process remains the same for both methods of return. Therefore we will tell you more about the refunds and exchanges in detail below.
Marks & Spencer Covid-19 Response
They have re-opened their stores with utmost care. They know what needs to be done in order to keep everyone safe and continue with their shopping. You will have a different shopping experience, obviously, the current situation demands that. There are a few things you should know that Marks & Spencer have changed in their stores:
- They are encouraging to maintain social distancing
- Taking care of hygiene around the store
- It is mandatory to wear a mask.
- They are encouraging online shopping
- They provide contactless delivery.
Marks and Spencer Refund Exchange Policy
Unhappy with the product? Return it and get a refund on the same. The Marks and Spencer Return Policy states that it will provide you with a full refund if you have been sent with a defective or wrong product. For any other reason, shipping charges will be charged. The refund will be provided in your bank account. Cash purchasers have to provide bank details to receive a refund. It will take around 7 days to reflect in your account. If the duration crosses 10 days, contact customer care.
If you have bought the wrong size or color, get it exchanged for the right product. The Marks and Spencer Return Policy also provides an exchange policy, where you can exchange your item in such situations. The basic conditions remain the same, show the proof of purchase and take the product to the store or mail it in the original package. If the product you want is in stock, you will get a chance. This also applies to damaged and defective products.
Links to related Marks and Spencer Return Policy
Can I return gift cards?
No, gift cards cannot be returned.
Can I return swimwears or inner wears?
As long as the product is not damaged and maintained the hygiene factors, you can return it.
How do I know my product has reached the store?
Once you initiate a return, the link will be provided with your product mail to track it.
This was all about the Marks and Spencer Return Policy from us for now. We sincerely hope this article was helpful to you in some way at least. Apart from just the Marks and Spencer Return Policy, we have tried to tell you more about the refund and exchange policy too. But if you still think that we have missed out on anything important, do let us know in the comments below. Hope this article could help you to know more about the return policy and you could do it effortlessly. Thank you for reading this, we look forward to your feedback.