Marshalls is a leading chain of departmental stores in America that sells a range of wearable apparel, home essentials as well as beauty products. But what if your recent purchase from Marshalls doesn’t satisfy you? There is nothing to worry about as our guide on Marshalls return policy will help you make an easy return. Follow along to know all the necessary considerations that’ll help you get your money back.
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What is Marshalls Return Policy?
According to Marshalls return policy, customers can return items within 30 days from the date of purchase. Returns are possible both with and without a receipt. However, the return policy of Marshalls restricts returns on used/worn merchandise that’s not in sellable condition.
| Return Period | 30 days |
| Return Method | 1. In-store 2. Online |
| Extended Holiday Returns | For purchases made b/w 10th Nov-25 Dec 2021 return window is till 26th Dec 2023 |
| Official Website | Marshalls |
| Contact Number | 1888-627-7425 |
Will I Be Able To Return My Marshall Swimwear?
Yes, you can return swimwear at marshalls if all the tickets are properly attached. You must also have the receipt to make the return a smoother process.
How To Return My Marshall Purchase Without Receipt?
At Marshals, returns without a receipt are only eligible for store credit. The same goes for returns after 30 days and returns with a gift receipt. Remember that under Marshalls return policy, you’ll need to present a valid photo ID and details like name, address, and signature for non-receipted returns.
How To Return At Marshall’s?
Marshalls accepts both in-store and online returns if customers are not satisfied with their product. Though returns by post are available, you can easily return online purchases at a nearby store. In-store purchases are eligible for a return/exchange only at their store locations. Additionally, you easily can return or exchange your Marshalls merchandise at their parenting store, TJ Maxx and HomeGoods.
Return Online
Products purchased from Marshall’s official site will follow their online return policy. You must ship your return successfully to their warehouse within 30 days from the date of purchase. After 30 days the refund would be in the form of a merchandise credit. When returning via the mail, use the return shipping label that was included in your package. Pack the item securely in a box along with the receipt and drop it off at the shipping carrier indicated on the return label. Online returns are not free and under Marshalls return policy, a shipping fee of $10.99 will be deducted from your refund. To avoid shipping costs, you can simply return your online purchase at a nearby Marshalls store.
Return At Store
In-store return is one of the fastest ways to complete a return process. You can return both online and in-store purchases at a Marshall’s store. within 30 days for a full refund or exchange. Take your item in its original condition to the store along with the receipt.
Marshalls Holiday Return Policy
The holiday seasons are the months of gifts and at Marshalls, you can buy gifts without worrying about the return policy. While some gifts we love to keep for ourselves, some are not favored. Marshalls holiday return policy makes you feel comfortable shopping during holidays. The return period for items bought during holidays is different from the standard 30 days Marshalls return policy. At Marshalls, purchases made between 10th November – 25th December 2022 can be returned through December 26, 2023.
The return policy of Michaels and Home Goods will be very helpful if you are planning to buy home essentials and they also offer extended holiday returns.
Marshalls Exchange Policy
Unfortunately, Marshalls return policy doesn’t cover exchanges on any online orders. However, you can easily replace your in-store purchase within 30 days. All you need to do is take your item and receipt to the store.
| Exchange Period | 30 days |
| Exchange Method | Only In-store |
Marshalls Refund Policy
Marshalls refund policy is also very easy and firm for shoppers. According to their policies, read the below points to know on Marshalls Refund Policy, which includes:
- After verification of the product, your refund will be initiated to the original for am of payment.
- In-store returns will be refunded immediately. However, for check purchases, you’ll have to wait for 10 days to get a cash refund.
- For online returns, your refund may take 10 to 14 days to show up after they receive your qualifying Marshalls.com merchandise. Remember that under Marshalls return policy, for online returns, they’ll deduct a shipping cost of $10.99 from your refund.
| Refund Period | With 10-14 Business Days |
| Refund Method | Original Mode of Payment |
Marshalls Covid-19 Response
Marshalls is highly worried about their employees and the customers and hence they took out many precautions in order to prevent their customers and workers. They made face mask compulsory f0r all the customers and the workers entering the store. Proper sanitization is maintained in the store along with the sanitization. They maintained the cleaning of their store throughout the day. These were the Marshalls covid-19 response.
Frequently Asked Questions
The customer care number of USA Marshalls?
The customer care supportive number of USA Marshalls is 18886277425 and is open from Monday to Friday from 9 AM to 6 PM EST.
What if I lost my receipt?
If you had lost your receipt then there is nothing to worry about. You can return/exchange without a receipt.
How to find the nearest location of Marshalls?
Click on the below link to find the nearest location of Marshalls. Link: Store Finder. https://www.marshalls.com/store-finder
Do gift cards from Marshalls have an expiry date?
Gift card got form the Marshalls do not have any an expiry date, you can buy the product using 'Gift Card' any time.
Can I return Marshalls at TJ Maxx?
According to the policies, you can return/exchange products of Marshalls at TJ Maxx and Homegoods.
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Also, Keep In Mind
Above you have read the entire detail of Marshalls Return Policy. I hope you must have understood the policies offered by the Marshalls. Return policy offers the buyers to return the bought product within 30 days of its original purchased date. Exchange policy also offers the same time frame of 30 days. You can return/exchange the product at any of the nearest store locations of the Marshalls. However, if brought online, you get 30 days of return timeframe.
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