If you are not happy with a Mary Kay product, read to know how to return it. The Mary Kay Return Policy provides you with easy return solutions if you are unhappy with the products. In this article, we will talk on how you can return a product if you are unsatisfied with a product. So, if you were looking for ways to return your product to Mary Kay for any reason, read this article and know the all. For your convenience, we have divided this article into sections. In the next section, you will know more about the Mary Kay Return Policy.
About Mary Kay Return Policy
Most of the customers are satisfied with Mary Kay products, however, if you seem to dislike any feature of a product you may return it. The Mary Kay Return Policy is what we will talk about today. The Mary Kay Independent Beauty Consultants are the main people behind the sales of the products. If you bought any product based on consulting the Mary Kay Independent Beauty Consultants, you can return for a refund. Most of the time the Beauty consultants are the ones who suggest you purchase the products.
Therefore, if you are one of those consumers who got one of the products on consultation, you can return it. You will be eligible for a full refund if the Mary Kay Independent Beauty Consultants or the salon is no longer in service. For any other queries, you can directly contact the Beauty Consultants.
Now we will move forward to know how you can return your product. The next section is the return process.
Mary Kay Independent Beauty Consultants
In addition to the return policy, if you do not have any information about Mary Kay get in touch with the Mary Kay Independent Beauty Consultant. The consultants are one of the mediums of selling the products of this company. SO if you purchased one from the application of the store or any site, try contacting them. Apart from the returns, they might also be able to suggest some better options or a better product.
Moreover, if you wish to return your product to the store or to the consultants, you are eligible for a refund. You will need proves to how that you made a purchase from either the store or the application. You can find more details about the Mary Kay Independent Beauty Consultant here.
Return Process
For returning a product to the store, you will need to purchase proofs. Read ahead to know exactly what but for now know how you can return your product first. In both cases, you have two return methods, in-store or online. So, you can return your product to:
- The company
- Beauty consultant.
Mary Kay Company Return Policy
Provided you are not fully satisfied with the products from Mary Kay, the company gives you return options. You can directly return the product to the store or mail it to their address. Therefore, here are a few things which you need to follow for getting a refund on your product.
- For any return, online or in0store, you have to keep the tags and other receipts safe.
- Make sure you have not used the product or tampered the condition.
- Keep the original packaging and all the papers that came with the item.
- Return it within 30 days of purchase to the company or to the Mary Kay Independent Beauty Consultant.
In-store returns
If you are opting to take the product for a return directly to a store or the company outlet, remember the above points. Carry the product with all the purchase receipts and user manual and customer care will help you out. The refund will be given to you after the store accepts your return. You will receive a full refund if you made a store purchase. The refund will be credited to your account within 7-10 days.
Online returns
In case you purchased the product online, you have to initiate the return online. Here’s how you can do it:
- Firstly, visit the online site of the from where you made the purchase. Log in to your account.
- Here is the direct link to the page. From the orders, select the product you wish to return.
- Provide a reason for returning the product and proceed.
- You will receive shipping labels that you have to stick to your packed product.
- Keep one copy with you and mail the item to the store’s address.
Once the store receives your product, it will initiate a refund. More about the refunds later. Refunds will not have the shipping charges unless the store delivered you the wrong or defective product.
Mary Kay Beauty Consultant Return Policy
If you happen to consult the beauty consultants of Mary Kay, they will suggest you the company products. Most of the customers are satisfied with them though, if you aren’t, simply return it. You may also return the product if it did not suit you or cause any side effects for a full refund. Visit your Mary Kay Independent Beauty Consultant, and let them know of your issue. You can directly reach them or in case it is no longer active, get in touch with another one.
Mary Kay refund & Exchange policy
The refunds will reflect in your account within 10 days at max. It will be credited in the same account from where you made the purchase. You can also get the item exchanged for any other reason too. In case you received the wrong item or a defective item, exchange it.
FAQs
Can I return without a receipt?
Online purchases will obviously have a softcopy, so i-store purchases need the receipts.
Where can I send my product?
You can mail your item at Mary Kay Inc. Call below to know more details. 1-800-MARY KAY (1-800-627-9529)
Can I cancel my order?
Shipped orders cannot be cancelled.
Summary
This is all about the Mary Kay Return Policy from us for now. We sincerely hope that this article was helpful to you. According to our research, we have tried to include all the important details. However, if you feel that we have missed out any important information about the same, do let us know in the comments below. Thank you for reading this and also read other articles from us above. We look forward to your feedback.
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