Mattress Firm Cancel Order Process For Online & Store Orders Explained [UPDATED]

Mattress Firm is one of the most well-known mattresses selling brands in the United States. From different varieties of mattresses to sleep tools and pillows, you will find everything under one roof. They aim to provide comfort during sleep and have an exclusive range of bedding products for babies as well. We often order mattresses online without knowing our bed size. Did you also order an oversized mattress from Mattress firm? Well, you must know the mattress firm cancel order process to effectively cancel your order and get a refund.

Mattress Firm Cancel Order Details

The Mattress Firm cancel order process is quite simple and easy to follow. Mattress Firm values its customer satisfaction policy and thus have designed an easy cancellation policy. If you are not happy with your latest purchase, then you can easily cancel your order before it gets delivered. There is no time limit mentioned to cancel your order. If you have ordered the wrong one, the best way is to follow the Mattress Firm cancel order process.

Mattress Firm Cancel Order Process

The mattress Firm cancel order process is quite simple. Since they do not have a time limit for you to cancel your order. It is best that you cancel the order immediately when you find it not suitable. Once the order is shipped from their outlet, you will not be able to cancel it further. If you have logged in to their account, you can check out if the cancellation request can be placed. If you have purchased it online then you need to contact their customer support team and request for order cancellation. For orders made in-store, you have to contact the store salesperson. You can either reach out to the store or call the salesperson whose number is listed in your billing and request an order cancellation.

What If I Want To Cancel My Order After Time – Limit?

Once your order is placed at Mattress Firm, to ensure a faster delivery they immediately start processing your order. So, if you are requesting an order cancellation after the item is shipped then your request will get denied. You have to wait and receive the order. After that, you can definitely return the item back to Mattress Firm. The Mattress Firm return policy will help you process your return request successfully. 

Can I Modify My Order After Purchase?

Yes, Mattress Firm allows you to modify your order after it has been placed. You have to contact Mattress Firm to modify any order-related details before the item gets shipped. After the order is shipped, no changes can be further done. You have to contact their customer support team in case of orders placed online. For store orders, you can just call the salesperson who has billed your order.

Mattress Firm Cancel Order Refund

After the order is canceled, Mattress Firm immediately starts your refund process. The cancellation refund process is much faster than the return refund one. However, it may take 7 – 10 days to process the refund. Refund is made in form of the original mode of payment.

Also, Remember

Thus knowing the Mattress Firm cancel order process helps you request an order cancellation without any hassle. However, since Mattress firm does not have a definite return time frame it is best to request cancellation as early as possible and before the item is shipped. If it’s shipped, you may request a return instead. After cancellation, you will receive your refund within 7 – 10 business days.