When you buy electronic items, you are always concerned about the return policy and its terms and conditions. Although, buying from Micro Center is stress-free as the Micro Center return policy is very easy to understand and is quick to process. Their terms and conditions are also easy to fulfill and there are no long procedures to follow. Here is a detailed explanation of this policy.
What is Micro Center Return Policy
According to the return policy of Micro Center, the period for returning is divided into two parts. Hence, certain items like camcorders, digital cameras, etc. have a valid return period of 15 days and other products have a valid return period of 30 days. You can return a product online and in-store as well.
Can I Return Open-box Purchases?
Yes, the Micro Center return policy also covers returns on open-box purchases. However. a receipt is not necessary if you have a Micro Center insider account.
How To Return A Defective Item At Micro Center?
To return a defective item you have to either place a return request at your nearest micro center store or register it online to get refund.
How to return to Micro Center?
Micro Center return policy uses two methods to accept returns from customers. One method is online and the other one is In-Store. Both the methods are easy to process. You have to follow a few steps to complete the return process, and once you complete them, your refund is initiated. We have hereby explained the detailed process of both methods.
Micro Center Return Online
Micro Center return policy accepts returns online. You can return a product bought online through this method. The steps to return online are as follows:
- You have to first log in to your account.
- Now, contact customer care through their chat box and request an RMA (Return Merchandise Authorization) Number.
- Pack the item in its original carton/UPC or package along with all the accessories and material.
- The item should not be damaged or used.
- You will receive an email explaining the RMA and the address for sending the return package.
Micro Center Return In-Store
According to the Micro Center return policy, you can return a product In-Store as well. Micro Center has 25 stores all over the USA. One can return their items at any of these stores. The steps to return In-Store are given as follows:
- You can take the item to the store that is nearest to you, along with the item’s original packaging.
- You will also need to carry the original invoice of the item.
- Once the manager inspects the return package, your refund process will begin.
Extended Holiday Return Policy
The Micro Center return policy has an extended holiday policy currently. For the products purchased from 3rd November 2021 to 24th December 2021, the return policy has validity to return up to 15th January 2022. The terms and conditions to return are similar to the regular return policy.
Micro Center Return Policy Exceptions
You can return almost all items at Micro Center. There are certain items that are considered non-returnable. But the items that are returnable, also have some exceptions. The items that are delivered to you are in a perfect state but gets damaged due to you, so you can not return these items. The items that are opened or used by the customer can also not be returned. However, you can return the items that are delivered to you in a damaged state.
There are some items that the customers can not return under the Micro Center return policy. This is due to the hygiene and safety measures and mostly due to the Covid 19 safety measures. These non-returnable products are listed hereby:
Keep in mind, that although these products are non-returnable, you can still request a refund if you find them damaged at the time of delivery.
Micro Center Exchange Policy
You can also ask for an exchange in case it is defective or you made a wrong purchase. Exchanges are subject to the same conditions and exceptions of the Micro Center return policy. You can simply take your item to their store with all included accessories and UPC within a valid timeframe. Their executive will help with replacement or repair if you desire.
Micro Center Refund Policy
The refunds are initiated in the original mode of payment only. It takes up to 5 working days to initiate the refund. Also, if you are paying through a debit card, then you have to present the debit card while processing your refund. The refunds done through checks can take up to 14 days to process under the Micro Center return policy.
Frequently Asked Questions
1. Can I return a product that I bought online?
Yes, you can return the product bought online.
2. Can I return a used phone?
No, the Micro Center doesn't accept returns on Phone.
3. In how many days can I return a digital camera?
You can return digital cameras in 15 days from the day of purchase.
4. What is the period of refund process?
The refund is processed in 5 days.
5. How do i contact the customer care?
You can go to their chat box and resolve your queries.
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Also, Keep in Mind!
The Micro Center return policy is very easy to understand. You can go through the website of the company where the return policy is mentioned in detail. You can also understand the refund policy and the duration of return as well as the process of return through the website. Hence, you should understand the process and terms and conditions before making your purchase or initiating your return so that when you make a decision it is an informed decision. Hope our information was helpful.