Microsoft Return Policy Explained in detailed 2021

If you are finding the information related to the Microsoft Return Policy then you are on the perfect article to look for. In this article, we are going to focus on Microsoft Return Policy. This Return Policy contains the different aspects of the Microsoft returns procedure. So, if you get a product that is not in good condition then follow the below-given process of the return policy. To know about it scroll down and understand the following process.

What Is Microsoft Return Policy?

Microsoft completely focuses on the customer’s satisfaction. So, Microsoft Return Policy has been built for the customers in case the product is in defective condition or the customer wants to return the product.  The product can be return or exchange within 30 days. It happens in a very rare condition that you need to return your product which is purchased can be done by the return policy. If you want to return the product the steps are as follows:

Steps for Return of the product

Here are the steps to follow for the return procedure, the steps include:

1. Sign in to order history.
2. Select Request a return.
3. If you don’t find a Request to return your product is not eligible for return.
4. Follow the instructions on the screen to get prepaid shipping labels.
5. If you can not get the prepaid shipping label contact to customer care service of the return department.
6. When they will find that your product is not damaged and it’s in proper condition then they will refund you back.

Therefore, the above-mentioned steps were about the Microsoft Return Policy’s procedure. If you want to know about the exchange policy then scroll for further information.

Microsoft Covid-19 Updates

The health and safety of the community is the first most important priority for Microsoft. All the customers will get the payment back as per the method they have made the payment. At Microsoft, they work by ensuring the safety of all the employees, thriving to protect their health and well-being. They help people by following things.

• Helping the people to run at business place safely.
• Maintaining security by working remotely.
• They make the Microsoft team available for all.

Microsoft Return Procedure

According to the Microsoft Return Policy, the company provides two ways for the customers to return their products. So, if you are not satisfied with your product then follow the below process. As they provide product return in two ways for easy return.

1. Online by visiting sites.
2. By visiting in-store.

Online Return  Procedure

The product can return online by visiting the site of Microsoft. Online return is an easy way to return a product at Microsoft. If you are not satisfied or in case the product is defective then go for the online return procedure. Steps for returning the product:

1. Make sure to return the product within 30 days.
2. Packed your product in its original box.
3. Login to Microsoft website.
4. Go to your order history.
5. Select the return option and submit the request for the product return.

Thus, this was about the Microsoft Return Policy for online stores. But remember that after submitting your request for return wait for a response until any reply comes. For the return, the product should not be in the used, opened or damaged condition. After this section, you will get to know about the second process and that is Store Return Procedure.

Store Return Procedure

The product can be return by visiting the store. This can be another way to return the product as per the Microsoft Return Policy. The product can be return in any Microsoft store to your nearby location. Steps for returning the product :

1.  Go to the nearest store location of Microsoft.
2. You can go for the return within 30 days from your purchase date.
3. Pack the item properly in its original box, and also remember to carry the bill with you.
4. Once you reach the store give your product to the return desk.
5. They will verify the product and then your refund process will begin.

These are the following steps for product return on the store. If you want to know about the exchange policy then scroll for further information.

Microsoft Exchange Policy

This is Microsoft Exchange Policy is one of the parts of the Microsoft return Policy that will help you to exchange your product if you are not satisfied with it. Here are some steps which will help You to exchange your product if you are unsatisfied with the received product and you need to exchange it. If you are not satisfied with the product you can use the following steps for exchange.

Steps for exchange of  product

Here are the steps to follow for the exchange procedure, the steps include:

1. Make sure to return the product within 30 days.
2. Packed your product in its original box.
3. Sign in to order history
4. Select the exchange option
5. Follow the instructions to get a prepaid shipping label.
6. If it is not available contact to customer care service team.
7. If they will find your product need to be exchanged they will exchange.

Thus, the above steps were about the Microsoft Exchange of the product which you bought. If you want to know about the refund policy then scroll down and read the following.

Microsoft Refund Policy

Refunds are processed in 3-5 days after they receive your product and the product is in good condition then you will get your refund in your original source of payment method. Thus, this was about the Microsoft Refund Policy. Hence, this was part of the Microsoft Return Policy. To know about the non-refundable product go through the below-given section.

Damaged Product Policy

Sometimes you may deliver with the wrong product or you may in a situation where you get a damaged product.  In such cases, pack the product carefully and return it by mail or store itself. It will not happen always but if it happens request for the product return or exchange. The damaged product contains the same criteria and that is within 30 days. The product amount will be refunded to you in your original source of payment method. Return the product on a given time duration to get a full refund. Therefore, the Microsoft Return Policy ends here by giving all the required information.

Frequently Asked Questions

In how many days can we return the product?

The product can be return or exchange within 30 days.

How can we return the product?

Online by visiting sites. By visiting in-store.

In how many days can I get my refund back?

Refunds are processed in 3-5 days after they receive your product

Can I return damage product?

Sometimes you may deliver with the wrong product or you may in a situation where you get a damaged product. In such cases, pack the product carefully and return it by mail or store itself.

How will they make the payment?

The product amount will be refunded to you in your original source of payment method.

Conclusion

This article was about the Microsoft Return Policy, Exchange Policy, and Refund Policy of the product. It tells us about the process and services of the return policy and the security transition process of refund. As this return policy provides a return, exchange, and refund, it will be reliable for you to return your product if it is needed in case of any damage. All the information we have provided is based on our research. If you want to ask questions freely ask us in the comment box or give us feedback.