All fashion enthusiasts know that Neiman Marcus is one of the go-to places for premium clothing apparel. But is there any return commitment if the item or style doesn’t fit you? For this reason, we are here to solve all your doubts regarding the returns or exchanges at Neiman Marcus. Besides assisting you regarding the Neiman Marcus return policy, we will also explain the necessary considerations to get your money back easily.
Table of Contents
What is Neiman Marcus Return Policy?
Neiman Marcus allows its customers to return their purchases within 30 days. You can choose to exchange your product or request a full refund. Although Neiman Marcus holds the right to refuse your return request if you are unable to return the item in its original condition or with its tags attached.
Can I Make a Free Return at Neiman Marcus?
Yes, you can actually make a free return. The condition is that you have to make your return within 15 days from the date of purchase. If you do so, you will be allowed to make a free return. This means the shipping charge will be waived off.
How Can I Return to Neiman Marcus?
There are two ways you can return your purchase from Neiman Marcus. Either directly reach out to your nearby store or return the items online by mail. As per Neiman Marcus’ return policy, you can also return online purchases to a Neiman Marcus store.
Steps to make Online Return
If you can’t visit the store then simply mail the items back to their facility. First, you’ll have to get a return slip by using the order number. if you are unable to find your order number then call their customer support on 888-888-4757. Visit this page to get your return slip. The next step is to,
- Pack the item and receipts securely in a box and attach the printed slip.
- Send the package back to Neiman Marcus via USPS. That’s it.
Note – As per the Neiman Marcus return policy, your return will be free from shipping charges if you are returning within 15 days of delivery. After 15 days, you’ll be charged $9.95 as the return fee.
Return To The Store
You can return both online and in-store returns to your nearby Neiman Marcus store. For online purchases, simply get your return slip by providing your order number. Take your item and product receipt (for in-store purchases) or return slip (for online purchases) to the store before 30 days. The sales associate will help you return eligible purchases. Keep in mind that Neiman Marcus stores do not accept returns for items purchased at Bergdorf Goodman, Last Call, and Horchow stores.
Note – To get an easy return make sure to follow the steps and the rules that were mentioned in their respective sections. Now, let us move on to the Neiman Marcus Exchange Policy.
Neiman Marcus Holiday Return Policy
As part of its holiday return policy, Neiman Marcus offers extended refund periods. By this policy, your item will be eligible for return up till 31st January, if the purchase is made between 1st November and 25th December. The remaining terms and conditions of the Neiman Marcus Return Policy will remain in effect.
Non-returnable Items
Firstly, Neiman Markus has the right to refuse your return if the item is not in salable condition. On top of this, as per the Neiman Markus return policy, you cannot return the following category of items.
- Cloth face masks
- Items listed as final sale
- Any personalized items
- Altered apparels
- Special orders
- perishable items
You may also want to know about other popular brands’ non-returnable items like Gap and Foot Locker.
Neiman Marcus Exchange Policy
Any exchanges at Neiman Marcus will follow the same set of rules that we mentioned in the Neiman Marcus return policy. You have 30 days to ask for an exchange and the item you are returning should be in salable condition with original tags and packaging (if there are any).
Neiman Marcus Refund Policy
Once Neiman Marcus accepts your return you will receive your refund in the original form of payment. for example, payments done by card will be refunded to the card and cash payments will be refunded with cash. It may take about 10 to 14 days to process your return and after that, you’ll receive the refund in a few days depending on your bank.
Frequently Asked Questions
How long will it take to get a refund from Neiman Marcus?
According to Neiman Marcus Return Policy, within 6 weeks you should be credited with the refund.
After how many days we won't be able to return a product to Neiman Marcus?
Neiman Marcus has provided 30 days for return after the purchase has been done.
Can I return a damaged item to Neiman Marcus?
According to Neiman Marcus Return Policy, you cannot return a torn or damaged product. If you do so, your request will be not accepted.
What is the RMA number of Neiman Marcus?
Return Merchandise Authorisation (RMA) is a number required to return your product to Neiman Marcus.
Contact number for Neiman Marcus.
Call: 1.972.556.6044
Also, Keep In Mind
The Neiman Marcus return policy covers 30 days returns on both in-store and online purchases. Remember the item should be in original and salable condition. Some excluded items cannot be returned or exchanged. Though we’ve made the online return easy with our simple guide, the easiest way is to take your item to the nearby store. We hope you find this article helpful and informative. For any questions, use the comment section below. Also, you can read Zara Return Policy and Victoria’s Secret Return Policy.
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