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What is the Newegg Return Policy?
The standard return policy of Newegg allows customers to return a product within 30 days of the original date of purchase. You can only return your product via Mail. Make sure you include the RMA (Return Merchandise Authorization) number when returning a product.
Are NewEgg Returns Free?
Newegg does not charge for return shipping labels for products up to 50 lbs and for exchange for the same item. However, if you plan to return it and get a refund then Newegg may deduct some fee as shipping fee from your total billing amount.
Can I Return Special Order Products?
Special Order Products are non-returnable ones and thus cannot be refunded back.
How to Return at Newegg?
Newegg returns make it very easy for you to return your product. Newegg allows its customers to return a product via mail. According to the standard Newegg return policy, as long as the product meets all the criteria, it is eligible for an online return within 30 days of the date of purchase.
Newegg.com Return Policy
To return a product back to Newegg you must request a return from their official website. Newegg will provide you with a shipping label. Stick this label along with the package and you can return the product once you schedule the return. In addition, there are several guidelines that will ensure your product is eligible for a return or not.
- You must keep the product unused and unopened.
- The reason must be valid for a return.
- Similarly, damaged or missing products are not eligible for a return.
- The serial number label is not readable, manufacturer model, warranty label, and UPC code has been removed from its packaging, in these cases, the return is forbidden.
- The product must be returned with its original packaging and with all accessories, from retail boxes to information manuals.
- You are not eligible for a return of any external markings on the product and box.
- Rebate product is not eligible for a return.
- In addition, customized or altered products are not returnable.
Please note that Newegg has labeled several items that are eligible for a 45-day return for a refund and a 1-year return for a replacement.
Newegg Holiday Return Policy
Retailers tweak their return policies during the holiday season in order to attract more buyers. The same thing has been done with the Newegg return policy. According to the Newegg holiday return policy, the products for which Newegg specifically states that “This item is covered by the Newegg Extended Return Policy” are the items that are eligible for a return during the holiday season. You can request a return for a refund/exchange on these products until January 31st of the coming year.
Newegg Exchange Policy
According to the Newegg return policy, you cannot request an exchange for a product that is unidentical. In other words, you cannot get a different product in replacement. Newegg provides its customers with a free shipping label if they request a replacement of a product for a genuine reason. However, you can only request a replacement for an item that says “This item is covered by Newegg’s Replacement Only Return Policy”. You should also remember that you will not be able to exchange if the product is out of stock.
Newegg Refund Policy
According to the Newegg return policy, you will receive a refund if you request it within 30 days of the original date of delivery. Depending upon the product you may get a full or partial refund. You might not get a full refund for some products because of the restocking fees. You will receive the refund in the same account which you used for payment. Moreover, Refunds of items purchased as gifts will be provided in the form of store credit. However, for refunds of items purchased through Bitcoin, a refund will be provided in the form of a Newegg gift card.
Related Return Policy
Frequently Asked Questions
1. How long does Newegg take to refund the amount?
After the return is successful, it can take up to 3-4 business days for the refund to reflect in your bank account.
2. What carrier does Newegg use?
UPA / FedEx
3. Can I track my order?
Yes. To track your order just copy and paste your tracking number into the shipping carrier's website.
4. Does Newegg charge a restocking fee?
No, for returns, Newegg does not charge any restocking fee.
5. Are special orders eligible for a return?
Newegg’s special order items are not eligible for a return.
Also Keep in Mind!
Although most of the items are covered under the Newegg 30 days return policy, some items are also eligible for a 45-day return. For items such as monitors and TVs, Newegg will accept a return even if you spot a single dead pixel. However, don’t forget to check the eligibility of the product if returnable or not. We hope this article gave you the required information on the Newegg return policy. You can comment on any queries in the comments box below. You can also look at our other articles like Petco and Guitar Center.