Old Navy is one of the most well-known clothing and accessories brands in America. With their huge collection of men’s, women and kids’ wear they have gained a prominent foothold also in the fashion industry. It has its presence both online and offline and enjoys a huge customer base. You can be a regular shopper from Old Navy, but are you aware of the Old navy cancel order process? Often when we are in a hurry we choose the wrong size and colour and later on find it out when we receive our order confirmation. Knowing the Old navy cancel order process would help us cancel our orders hassle-free.
Old Navy Cancel Order Details
Old Navy values its customers and works effortlessly to provide you with the orders in the shortest amount of time. As soon as our order is placed, the order fulfilment and shipping systems are designed in such a manner that they process the orders very quickly and efficiently. Old Navy cannot specify a time limit for order cancellation, it all depends on the stage your order is in. So, as soon as you realize any error in your order, you must not waste any time and immediately cancel your order. You must also remember that if you are canceling an order that is part of a promotion you will not get the same promotional deal or discount.
Old Navy Cancel Order Process
Old Navy does not specify its order cancellation time limit but tries its best to accommodate the cancellation request. However, it also depends on the order stage where is shipped it cannot be canceled. The Old navy Cancel Order Process is very easy and simple. To cancel the order you have to contact their customer support associate on 1-800-653-6289 and place your cancellation request. You may need to provide some proof of confirmation like your email address and shipping details to complete the cancellation request.
What If I Cannot Cancel My Order?
If your order has passed the stage the cancellation then Old Navy customer support associate will not be able to cancel it. In these cases, there is nothing to worry about. You can just receive the item and return it to Old Navy. The Old Navy return policy process can help you in doing so.
Can I Modify My Order After Purchase?
If you want to modify your order you have to call them on their customer support number and request an order change. Old Navy tries its best to accommodate customers’ requests. Only if the order has not reached the shipment stage they can change your order.
Old Navy Cancel Order Refund
Once your cancellation request is accepted, the refund is immediately generated. For payments made through credit cards, the refund is in form of the original payment method. If you have paid through a gift card then the refund will be in gift card only. The refund may take 2-5 days to process.
Also, Keep in Mind
Thus you may have now understood the Old navy cancel order process by now. The old navy cancellation process has no time limit. Thus, it is best to make a cancellation request as soon as possible. Also, order modification can be done if the item is not shipped. The refund additionally may take 2- 5 days to process. If you fail to cancel the order, accept the delivery and return the item as soon as possible.