Unsatisfied with your latest purchase from Ollies? Ollies Bargain Outlet is one of the oldest retail chains and has a customer-friendly return policy. Therefore, knowing the Ollies return policy would help you enjoy a smooth hassle-free shopping experience. In this article, we have discussed in detail the return policy of ollies along with its exchange and refund process.
What is the Ollies Return Policy?
Ollies have a standard 30-day return policy. Any item that does not meet your expectation can easily be returned or exchanged. You can do that easily by visiting their store and via mail. However, according to Ollies return policy, the item must be in good condition with the original packaging and the original receipt must be present.
Are Ollies Returns Free?
Yes, Ollies returns are absolutely free. If the Ollies purchase item doe snot satisfy you, then you can return the item within 30 days. Ollies will issue a full refund to you. In other words, Ollies does not charge any shipping costs or handling charges.
How To Return to Ollies?
The return policy of Ollies is simple and easy to follow. If you are not satisfied with any item bought from ollies you can make use of their return policy. According to Ollies return policy, you can return your item within 30 days from its purchase. You can process the return request either by visiting their store or via mail. Let us know the simple steps for both procedures.
Return To Store
To return products at Ollies store you have to simply follow our step by step guidelines-
- Visit the nearest Ollies store.
- Visit the customer support desk to request a return.
- The customer representative will guide you through the entire return process.
Make sure you carry the item in its original condition and its original packaging. Also, Ollies return policy clearly states that the original receipt is a must while placing a return request.
Return Via Mail
Similarly, to return via mail, you have to first get in contact with their customer support team overcall. Once the return request is accepted, you will receive the RMA (Return Merchandise Authorization) number. Once received, you can follow the step by step instructions to mail your item back to Ollies.
- The item must be packed in its original packaging.
- Attach the RMA Number and return label along with the packaging.
- Ship the product back at:-
- Ollies Bargain Outlet
6295 Allentown Blvd, Suite 1
Harrisburg, Pennsylvania 17112
You must remember not to ship the parcel in COD as Ollies does not accept return orders with COD.
Ollies Return Policy Conditions
There are a few conditions set by Ollies Return policy which must be followed to enjoy a hassle-free return.
- Ollies expect you to return the product in original condition and original packaging.
- The returned item must be unopened and unused.
- The item must have the UPC or serial number.
- In case of return via mail, the RMA number should be present.
What Items Can I Not Return At Ollies?
Ollies have a standard 30 days return. But, there are a few items which do not have a 30-day return window. According to Ollies return policy, liquor and toy and plastic products have a 14-day return window. Additionally, the liquor must be unopened and the toys and plastic products should have the manufacturer details intact on the original packaging.
Can I return Items After 30 days?
You can definitely request a return by visiting their store. Also, keep the original receipt and carry a government ID proof while requesting a return. This may make your return process smooth.
Ollies Exchange Policy
The Ollies Exchange policy is quite similar to its return policy. Customers get 30 days to exchange their products. However, you can only make the exchange request at the store. Ollies do not accept exchanges on sizes and colours. So customers should be careful when selecting the size or colour.
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Ollies Refund Policy
While returning to the store, once Ollies accepts your return request it might take 10-14 days to process your refund. However for returns via mail, once you receive the confirmation mail that Ollies has received your product, the 14 days refund period starts. At Ollies, you will get full refunds. Ollies do not deduct any shipping and handling charges.
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Frequently Asked Questions
1. Can you return the product to Ollies without a receipt?
Yes, their return policy is very customer-friendly. If you have lost your receipt. No worries you can still return your unsatisfied product.
2. How to return damaged item at Ollies?
If the item delivered to you in damaged, you must contact their support team as soon as possible.
3. Is return possible for opened items?
No, According to Ollies return policy, the item should be unopened and unused. However, if you have opened the product and found it to be damaged you can contact Ollies care for support
4. Can Ollies cancel my return request?
Ollie’s holds the right to limit or decline returns at its own discretion, so your product return acceptance may differ from store to store.
Also, Keep in Mind
In conclusion, we hope you are now quite familiar with the Ollies return policy. Along with returns, we have also covered the exceptions, exchange and refund processes. In addition, you must remember that the return window is 30 days and the item must be returned in original conditions and packaging. If you are a regular shopper at Home Goods and World Market you may like to know more about their return policy.
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