Hello readers! Are you facing any issues regarding the Polk audio return policy? Don’t worry, you have arrived at the right destination for the solution to your issues. This article is all about the Polk audio return policy which we have explained in detail. We have provided all the information regarding the policy in the below article.
Polk Audio is best known for manufacturing audio products for home and automobile speakers. Also, the company is also involved in the production of some other audio products like FM tuners and amplifiers. This company was established in 1972 by three students from Johns Hopkins University. The names of the founder of this company are Matthew Polk, George Klopfer, and Sandy Gross.
Polk Audio Return Policy
Well, returning your Polk product is way easier than you think as per Polk audio return policy. You just have to keep some points in mind and follow them and act accordingly. In the case of dissatisfaction of the customer with the company’s product, Polk audio offers a 45-day return policy. We will guide you through some points which the customer needs to keep in mind while returning a Polk audio product. The customer must have all the original documents and the purchase date should not be before 45 days of return.
Returning The Polka Audio Product
According to the Polk Audio return policy, the customer is eligible to return the purchased product if he returns the product within the 45-day period. Then the customer must also have all the original receipts at the time of returning the product. So, just follow the steps given below to return the Polk audio product.
- Make a call at 1.800.377.POLK (7655).
- Then select the 4th option to inform them about the return of your product.
- They will provide you the return despatch information.
- Return the package to their warehouse.
Make sure you pack the product in its original packing and include all the accessories which came along with the package.
All the returns should include the return authorization number which was assigned to you. The company will assign you an authorization number at the time of your booking for return. You will receive a refund of the equal amount you paid to purchase using a promotional discount. And you can also return the product which you bought using a bundle promotional discount. To receive a full refund, you must return all the items which came in the bundle.
- Cancellation policy: Polk audio emphasis to fulfill the orders as quickly as possible. So as an outcome, they cannot cancel or make changes in an order which have entered the despatched state or in “in progress” state.
- Despatch policy: All the purchases made from its official website will require a signature for delivery. Also according to the Polk audio return policy, every product sold through the website will receive a free ground despatch.
Terms & Conditions
There are also some of the terms and conditions of the Polk audio return policy which you need to keep in mind while returning the product.
- All purchases will take around 2-3 days for processing.
- Ground despatch will take around 3-7 working days.
- Expedited despatch will take around 2-5 working days.
- The company owns the right to cancel your order at any time.
The company doesn’t ship to the addresses outside the U.S. Also the direct sales are limited to the customers of the U.S. only.
The replaced parts officially become the property of the company. Parts damaged in a natural disaster, accident, or during any shipping process won’t be replaced. This doesn’t count in the warranty of the product.
Warranty is not provided to the purchases made from any unauthorized dealers. If the customer has any queries regarding the warranty of his product, he can call on Polk customer service at 1-800-377-7655 and select the first option.
Refurbished Warranty Information
The products returned by the customers are known as refurbished products. The company checks them and verifies them to match the Polk audio performance. Also, tests for reliability and functionality are done to meet the standards of new products. This warranty will expire automatically once the warranty period passes. The company will not consider the product in warranty if the serial number of the product is removed from the product.
Polk Audio is having specialization in manufacturing audio products. These audio products include the product like Soundbars, 5.1 speakers system, Wireless Speakers, Portable Speakers, and vehicle audio. Matthew Polk, George Klopfer, and Sandy Gross are the founder of the company. The company started with involving in dabbling in professional audio. Then the company turned its attention to high-end audio. While the company was expanding slowly, the company started introducing policies like Polk audio return policy for the betterment of the customers. Remarkably, the company also has a range of smart speakers. Google Assistant and Amazon Alexa have powered those speakers.
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As a conclusion, the company takes care of its customers with policies like the Polk audio return policy. The company assures that all of its customers have the right to return the product. The customer can return the product without giving the reasons also. Also, the company focuses on its customers that they can return the product without any difficulties.
We have tried to cover all the information regarding Polka audio return policy in this article. Also, we have given some information about refunds and refurbished products. We have also explained some related policies in this article. Also, we have listed the terms and conditions regarding the policy in this article. We hope you liked our article. If you have any queries, you can ask out in the comment section. We will try to get you through your query as soon as possible. There are some more articles regarding this published by us which you may like. Click on the links to read some of our articles regarding this topic on Kroger Return Policy and HP Return Policy.