It is not always the case that you buy expecting something and you get the same. Sometimes your expectations are exceeded, sometimes they are not. For the latter situation, the QVC return policy could help you return the purchase you are unsatisfied with. It is only a matter of understanding the process and the details of the policy. After which you can return your product in case you are not satisfied but let us see how to do so?
What is QVC Return Policy?
The return policy of QVC provides 90 days return period to their customers. This was recently extended and effective from 1st February. Previously their return period was for 30 days. QVC return policy also states that you can return your product for any reason. Although the higher chances of successful return are when there is a product defect or an error from QVC.
Will My QVC Returns Be Free?
Yes, QVC does allow free return but only in the case when you receive a damaged product. In case your return is because of your change in mind then the shipping charges will be deducted from your refund.
How Can I Return My QVC Purchase?
It is much easier to return your product when you are aware of what to expect and how to return your particular product. There are two ways to make your return. The QVC return policy has the standard conditions for both these ways of return. You will not be eligible for a return if you are returning a product because it was damaged after you made your purchase.
QVC Return By Mail
This is also known as the QVC easy return policy. You can initiate the return from your home itself. You must be aware of the basic details of your order, to start with:
- Write a mail to [email protected] with “QVC Return” as your subject
- Now, you must write up a mail that should include the following details:
- Order Number
- Number of items and description
- Price and quantity of your item
- Indicate you intend to return/exchange
- Pack your items
- Use the QVC return label and attach it to the package
- Return the package with your selected carrier
This would complete your QVC return policy process and now you must wait for QVC to reply to your mail. Also remember, that the shipping charges and the QVC return label charges will be deducted from your refund. Although if your return is because of a defect or error from QVC then you will get a full refund along with the label and shipping charges.
QVC Return with Scheduled Pick-up
Another way to return your product is to schedule a pick-up. Remember The QVC return policy states that the return label and shipping charges are non-refundable. Now, to start this process. You will find the return label attached with the packing slip of your product. You can follow the instructions printed on it or simply see the steps below:
- Pack up your product with all its accessories.
- Attach the return label on the top of the package.
- Schedule a pick-up from UPS
UPS will come to your home and pick up the order. This scheduled pick-up will be free of cost and you will soon hear from QVC about your return if accepted, you can exchange or request a refund for your return. You can know more about both of those processes ahead.
QVC Extended Holiday Returns
QVC gives their customer an extended return period on purchases made around Christmas. You can return your product by 31st January or within 90 days whichever comes later. At the same time, you must remember that the shipping charges and return labels are not refundable.
QVC Return Policy Exceptions
When there is a policy kept in place, there are also exceptions to it. You can not use the same policy for every product, sometimes it is not possible. Just like that, there are some products in QVC that do not follow the 90-day extended return policy. These products are Food items, Personalised items, and Gift cards. They are non-returnable products. Along with this, any product sold in the blowout clearance sales is also excluded from the standard QVC return policy.
QVC Exchange Policy
You must remember the QVC return policy conditions and when your return is accepted, you can choose to exchange your product. Now, just like return, exchange policy also has some conditions, when you are asking for an exchange you must know this. You can only exchange your return with the same product but the size or colour may be different. Overall the product can not be different.
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QVC Refund Policy
If you are not interested in exchange then you can also go for a refund. In which case you must remember the condition noted in the QVC return policy. No customer will be refunded the shipping and return label charges. Only in the case of a defective product or an error from QVC can change that. Other than that, your refund will be made in the same mode of payment used for your purchase.
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Frequently Asked Questions
1. What if I misplace my return label?
You can always print another return label from QVC website, go to your orders locate the order you want to return and you will find the option print return label
2. Can I track my return?
Yes, you can go to your order section and track your return.
3. How To schedule a return pick-up?
You can visit QVC scheduled pick up page and fill out the form to return
4. How much is the QVC return label?
The QVC return label will cost you $6.95 (non-refundable)
Also, Remember This
You must be aware of the QVC return policy as it can help you make your return easier. You should also keep an eye on the return exception as they can instantly make you ineligible for a return. We hope the return process was clear to you. If you have any doubt then you can always reach out or comment below. We would also love for you to go through our other articles like Argos and StockX return policy.