The majority of the time it happens that you get unsatisfied with the product you purchase. Your purchase might get replaced or a wrong item is shown at your doorstep. Ralph Lauren return policy is clear and offers to help customers if they are not happy with their purchase. The brand caters for its niche consumer by benefiting them with a return and refund policy. Let’s talk about how the return policy works and what are its terms & conditions.
Table of Contents
What is Ralph Lauren Return Policy?
The Ralph Lauren return policy states that they accept products that are unworn, unaltered and unwashed within 30 days of purchase. Watches & fine jewellery have to be returned within 10 days of its shipment. An original invoice or purchase receipt should be accompanied by the return. The products should be in their original packaging along with their price tag. The brand takes three weeks to process a customer’s returns.
Can I Return Opened Items?
Ralph Lauren return policy only accepts the products which are in their original state. The product must contain the original price tag and the stickers. An alteration of the product will not benefit a consumer in the case of returns.
Does Ralph Lauren Provide Free Returns?
Ralph Lauren return policy allows free returns. The purchase made by a buyer online or in-store has to start the return procedure in the same manner.
- Online: There’s a return form available online in which by entering the order number & billing zip code, you can return the package.
- In-store: The product bought will get a replacement within 30 days of its purchase. Only purchase made via credit card gets free returns. In the case of payment done with other methods, the return won’t be applicable.
How Can I Return To Ralph Lauren?
As Ralph Lauren gladly accepts all the returns, it conveniently serves its niche market. Ralph Lauren return policy makes every return easy. You just have to keep certain points in mind while returning the product.
- Orders bought online or in-store must be returned within 30 days of their purchase
- Pay-pal orders can only get a replacement via online procedures.
- A limited-edition purchase can a returned within 7 days of its original purchase.
- All the tags and stickers should be intact on watches and fine jewellery for its return. They should get a replacement within 10 days of shipment.
- After the return procedures are complete, you will get an e-mail notification about the same.
- If there are more queries, customers can gladly contact customer care service by email: [email protected] or by number: 212-318-7000
Note: Exclusion items like gift boxes, home lighting, rug, furniture, Ralph’s coffee products and personalised items will not get a return.
How Can I Return Gifts At Ralph Lauren?
Online transaction of gifts carries different methods. Visit the official website of Ralph Lauren and go to the returns and exchange section. They’ll ask for an order number, email address and a zip code to return a package. Majorly Ralph Lauren return policy does not allow gift exchange online. For such queries, you have to visit the boutique with a billing receipt and get a return. You will receive a refund for the gift purchase in-store. Personalised items cannot get a chance for return.
Ralph Lauren Exchange Policy
Items will get an exchange as long as it is in the same item. The brand will provide exchange in case of size and colour but at the same price. Follow some rules to exchange a product.
- Get an exchange within 4 business days for a particular product.
- The exchange can be done with free shipping
- A free return label is provided for the new orders
- The exchange must deliver to the customer within 14 days
- Exchange is not applicable in the case of buying online, shipping in-store or picking up in-store
- Paypal purchases are not eligible for exchange and are eligible for a return via mail
Ralph Lauren Refund Policy
The refund for the product will be given with the original mode of payment. It takes 3 weeks for the brand to process a return purchase. You will get a refund after the process of verification is complete.
Frequently Asked Question
1. How many days does it take to process an exchange?
It takes 4 business days to process an exchange.
2. How to contact customer service at Ralph Lauren?
You can contact customer service via email at: [email protected]
3. How many days does it take a refund to process in the bank account?
After 3 weeks of verification of the product, a refund will reflect in the bank account.
4. How many days do an exclusive item return take place at Ralph Lauren?
The return should be done within 10 days of purchase of exclusive items like watches & fine jewellery.
Also, Keep In Mind
Ralph Lauren provides free returns if you have proof of the product that has to return. Ralph Lauren return policy does not provide exchange but definitely gives easy returns. Purchases made online or in-store have their perks to follow for a return. Additionally, if there are any more queries that a customer face while returning a product, they can refer to an email address and/or contact customer care service whose details are mentioned above. For more such details, you may also refer to Aritzia Return Policy & Carter’s Return Policy