With fast fashion making a significant place in the world, many online retailers are establishing promising brands on the internet. Romwe is a well known online retailer famous for trendy women’s outfits. While purchasing online, there are times when our expectation from the item is fulfilled. Thus if you are a regular shopper at Romwe, then knowing the Romwe return policy would help you enjoy a hassle-free return experience.
What is the Romwe Return Policy?
The return policy of Romwe follows a 60 days duration from the date of purchase. Romwe Return Policy clearly states that if you have received a defective or damaged product, then you need to contact their support team within 24 hours from receipt. The item you are returning should be unworn and unwashed, without any lint or hair and in new condition.
Can I Get My Return Label Generated?
To get your return label generated, you can easily log in to your account and click on the order details. You can click on the return and refund record and click on view to download.
Does Romwe Offer Free Returns?
Yes, if you return the item within 60 days from the date of purchase, then you get free returns. Additionally, Romwe return policy covers the first return or exchange free of cost. After that, a shipping fee is charged on every return.
How To Return My Purchase At Romwe?
The process of return is very simple and easy to follow. According to the Romwe return policy, you have two methods to initiate your return.
1. Return via USPS:
You must remember that your first return a Romwe is free. You will be charged $7.99 from your refunds for shipping for the next order onwards. Hence if you plan to return multiple items from the same order you must do it together to avoid additional charges. You must follow the step by step guidelines to initiate your return through USPS.
- Login to your account.
- Click on orders.
- Select the item you want to return.
- Click on submit.
A return label will be generated for your return package. You need to stick it on your package.
2. Return by Self:
You can also send the item by yourself. You must fulfil all the return conditions of Romwe. According to Romwe’s policy on return if you return the wrong items then you will not get a refund or even get your items shipped back. To initiate a return all by yourself you need to follow the simple step by step process-
- Visit the Romwe Website.
- Click on my orders.
- Click on return items.
- Choose the items you want to return.
- Choose your return or refund method.
- Mail out your package on your chosen delivery.
Once Romwe has received your package, the product will be verified and Romwe will initiate your refund.
Romwe Return Policy Without Receipt
If you have somehow lost your receipt there is nothing to worry about. Since Romwe does not have any offline store, thus you can easily download it by visiting your Romwe account. The refund process would not differ even if you have forgotten the receipt.
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Romwe Return Policy On Non-Returnable Items
Though Romwe accepts broken or damaged products, there are certain items for which the Romwe return policy does not work. It would save your time if you are aware of these items. Let’s take a look at the table to know the exact list of items.
Romwe Exchange Policy
Though Romwe has an easy return policy, they have yet not started with their exchange policy. So, if the purchased item does not fit you or you are not satisfied with the product delivered, then you can make use of the return policy.
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Romwe Refund Policy
Once your product has reached the Romwe return centre. Romwe will check your parcel for any damage. If the conditions laid down by Romwe return policy are fulfilled, then your refund process would get initiated. The Romwe refund policy clearly states that it may take up to 7 business days to process your refund. They will issue the refund to the Romwe wallet or the original mode of payment. The payment method will depend on the return request placed during the return. Romwe does not fulfil the return shipping cost and insurance cost.
Frequently Asked Questions
1. Does Romwe offer free returns & exchanges?
Yes. Romwe does offer free return policies if returned within the time frame.
2. Does Romwe offer international shipping?
No. Based on our latest research Romwe was not offering international shipping policies.
3. Does Romwe offer curbside pickup?
No. Romwe does not offer in-store pickup or curbside pickup.
4. Can I return a defective item at Romwe?
Yes, you can return if your item is defective or damaged.
Also, Keep in Mind
We have covered everything that falls under the Romwe return policy. Knowing the policy would help you enjoy a hassle-free return experience. The return period is of 60 days within which you can easily return your items. Exchange does not work at Romwe’s and their refund takes 7 days to process. If you want to know more about Romwe, you can go through their about us page. If you are a shopper of Puma and Fanatics products, you can go through their return policy too.