Based in the United Kingdom, Savers is a well known retail chain for household goods, fragrances, medicines, beauty products and health. With over 400 stores worldwide, Savers has gained huge popularity among its customers. Are you also a loyal customer of Savers? Then, do you know about the Savers Return Policy? We often make some extra purchases while visiting our favourite store and later regret it. Knowing the return policy would help you return your undesired item and get a full refund from Savers.
What is Savers Return Policy?
According to the return policy of savers, you can return your item within 28 from the date of purchase. The conditions laid down by Savers must be followed for a hassle-free return experience. The return can be initiated both via post and by visiting their store.
Are Savers Returns Free?
Yes, Savers does not charge an additional fee for shipping and handling. Once your return request is accepted the total payment amount will get credited back to you. However, if your parcel weighs more than 5 kg and is bigger than 61cm x 46cm x 46cm in size, additional charges may be applied by Royal Mail.
Can I Return Medicines At Savers?
No, Medicines fall under the non-returnable return section and thus cannot be requested for a return or exchange. Savers highly values the hygiene of customers and thus do not allow any return or exchange for Medicine.
How Can I Return My Savers Purchase?
Savers highly values its customer satisfaction. Thus if you are not satisfied with your latest savers purchase you can easily return your item back at Savers. The return can be processed both via post and by visiting their store. Let us know the exact steps on how you can process your Savers return policy.
Return via Post:
To return part of your order or your full order you have to follow the step by step guidelines.
- You need to visit the Royal Mail website and generate a free post label.
- To generate the label, you need to pick your retailer. In the search bar, you have to enter savers Health and Beauty.
- Next, you need to make your returns label. For that, you have to select the type of package you are parcelling, a box/bag or a tube. Additionally, you also have to mention the dimension and weight of the parcel.
- Once the packaging details are mentioned, you have to enter the order number and select a reason for return from the dropdown menu.
- You also have to mention your Name, email address and contact details in case the parcel could not reach the retailer and needs to be couriered back to you.
- Once all these steps are complete royal mail will create your free post label.
- You need to print the label and attach it to the return parcel.
- The parcel would be sent to:-
- Savers eStore
Finally, you can just drop the parcel at any post office. And collect the postage receipt for tracking.
Return to Store:
Returning products to the store is quite an easy process. The return summary of your account is a must. You can easily visit your savers’ account and visit the order section summary to download the returns summary. You can also click on the link provided in your confirmed email address during the buying process. Additionally, you have to carry the original card that was used to place the order.
Savers Return Policy Conditions
To enjoy a hassle-free return request at savers, you must remember that the product should be unused, should be in saleable conditions and must be returned along with the original receipt. Without receipt, no products can be returned at Savers.
What Items Can I Not Return at Savers?
Savers have a very customer-friendly return policy. But to maintain good health and hygiene standards, there are few products which cannot be returned or exchanged. Sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered).
Savers Exchange Policy
The Savers exchange policy allows you to return permitted items within 28 days from the date of purchase. However, there are certain products if bought from the website cannot b returned at a store and savers are unable to accept exchange for website items returned to their warehouse. Thus when purchasing from the Savers website you must make sure whether the item can be requested for an exchange or not. However, for in-store purchases, you can easily do it by visiting their nearest store.
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Savers Refund Policy
Once the return request is accepted at Savers you will receive a confirmation mail on your registered email address. The refund process may take 5-7 days to process. You will receive the refund in the original mode of payment.
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Frequently Asked Questions
1. Can I return baby milk at Savers?
No, baby milk falls under perishables and thus cannot e returned at Savers.
2. Can i return used items at Savers?
No, used items cannot be returned at Savers.
3. Can website products be returned to warehouse?
No, website products cannot be returned to savers warehouse for exchanges.
4. How much time does it take to process the refund?
Once you receive the refund confirmation, it may take 5 -7 days to process the refund amount.
Also, Keep in Mind
Thus, in this article, we have covered in detail how you can process the Savers return policy. You must keep the return parcel in good condition and the receipt in place while making the return request. Also, the exchange and refund policy has been described in detail. If you are a regular shopper of Aldi and Next then you might want to know about their return policy also.